Packlink PRO Shipping Platform
All reviews
App molto facile ed intuitiva da utilizzare, servizio di assistenza molto rapido e competente. Sicuramente tornerò a riutilizzarlo appena riprenderò le campagne
A great app and flawless customer service. Alan was so helpful and friendly in guiding me through the entire Packlink process. An all round fantastic app and experience.
Penelope me ayudo en todo el proceso de implementación de la APP, así como estuvo pendiente de cualquier problema que pudiera tener mi equipo.
J'ai utilisé Packlinnk pour réaliser mes envois, l'application fonctionne très bien, bonne aide pour la configuration
Buena opción para envíos . Contenta con la app, especialmente con la gran profesionalidad de Jaime!
Muy contenta con el servicio prestado de Penelope Almazán. No solo me ha ayudado a instalarlo sino también a utilizarlo y entender la applicación.
I'm sorry to say this, as Packlink is actually excellent value for money, but this app is pretty useless. None of the relevant order data, other than the address and order value, is sent to your Packlink account. Neither the shipping weight, nor the product data needed for the customs declaration are transferred, so you have to fill in package details and accompanying documents completely by hand for every single order - a tedious, error-prone and time-consuming process. I really hope that the developers will improve this soon. As a good example, I would recommend to have a look at the Shopify app from DHL, where the data transfer is fully automated and runs flawlessly. ---- UPDATE Aug 11. 2021: I had a phone call with Packlink yesterday in which I was told that at least the shipping weight will be transmitted to the Packlink account if you either upgrade to a higher Shopify plan or switch to annual payment in advance. They are currently working hard on all the other items mentioned regarding automating customs declarations and eliminating errors in customs documents. Therefore, I award two additional stars retrospectively, trusting that things will improve soon.
Hi, We are very sorry to hear about your bad experience. We are contacting you via email to discuss this further with you, and find a suitable solution. Please do keep an eye out for my email. Apologies for the inconvenience caused. Packlink Customer Service team
Questa App e' molto utile in quanto integra le spedizioni direttamente risparmiando molto tempo. Tuttavia quando si mandano diverse spedizioni contemporaneamente, spesso si congela ovvero non manda il segnale di fullfilment su shopify, pertanto occorre sempre fare un double check. Il customer service fino ad ora l'ho trovato molto disponibile e facilmente contattabile.
Assistenza molto professionale e pronta ad aiutare! Hanno risposto a tutte le mie domande (che erano molte hahahah) con grande pazienza e velocità, soprattutto il signor Ciro.
Can only recommend the service. Everything went smooth so far. Their customer service, in my case Renata Primorac, did a great job in helping me set up the account and integrate my shops.
Easy to use ! I highly recommend it ! I 've already gained time and money ! Great customer service !
Todo correcto, rápido y buenos precios. Lo recomiendo ya que al automatizarlo es todo mucho más fácil y te ahorra tiempo y esfuerzo.
Top ! Simple, efficace, très à l'écoute. À chaque problème il y a une personne pour vous répondre et non un "boot". Parviendra à être le leader s'ils continuent ainsi !
Estoy muy satisfecha con el servicio, en concreto Carmen me atendió en dos ocasiones atendiendo mis dudas y resolviendo mi problema de forma muy eficiente.
Great app and service: easy to set up, effective and pleasant to use. A special mention to Eleonora Tacchi for her impeccable support.
Es muy sencilla de usar y super cómoda, se integra perfectamente con shopify y te facilita mucho el trabajo.
I use this app and it works perfectly. Just what I need. It's been easy to get help anytime I've had doubts or questions.
Application facile d'utilisation, un bon accompagnement, conseiller très professionnel, à l'écoute. Je recommande à 100% !!!
5 stars well deserved! Easy and user-friendly interface, competitive prices but most of all great support service - reactive and helpful!
Brilliant telephone support from Alan, who called me after I signed up to help me get it all set up and book my first shipment. I definitely recommend Packlink PRO
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