Packlink PRO Shipping Platform
All reviews
APP SUPER UTILE PER IL MIO E COMMERCE E IL SUPPORTO DI ANGELO MATTINO É STATO DAVVERO IMPRESSIONANTE, SUPER RESPONSIVE ANDS DISPONIBILISSIMO.
Muy amable el personal que me ha atendido, escribo y al momento me responden o llaman. Excelente la integración con mi tienda de Shopify!
Clonky and buggy app. Had to add sender details three times as it failed to save or accept it. It couldn't find the post code until you try multiple times. And when we try to add delivery service, a fixed popup comes up that will not go away ("With your Shopify pricing plan, you can generate shipments from the orders tab, but you cannot display our shipping prices to your customers."). Who's got the time to constantly be in touch with support for all these buggy apps if basic features fail?
Hi, Thank you for taking the time to leave a review. I am very sorry to hear about this situation. Please contact us through [email protected], make sure to send your Packlink user email, as it wasn't specified in your review, and I can ensure you we will do our best to find a solution to your problem. Thanks Packlink Customer Service team
I ditched shipstation after having serious support issues. Packlink has met all my expectations so far and in comparison, I cant express how amazing their support was during setup and all the way to getting my first order shipped. AMAZING!
J'ai commencé à utiliser Packlink Pro et je suis hyper ravie du service fourni, et notamment du suivi et du professionnalisme de la commerciale Katia !
Je vais essayer d'utiliser Pack link pro, la commerciale a été très sympathique. Nous espérons continuer à travailler avec eux
Muy buena app, atención directa con Jaime Quintana, nos explicó todo. Excelente atención al cliente!
Bonne application et service, cependant le SAV n'est pas très réactif.
Ottima Piattaforma! Ottimo Servizio! Veloce e Molto Intuitivo! Ottimissima L'assistenza che segue passo dopo passo i clienti in aiuto! Un assistente cosi' fabile, disponibile e soprattutto molto competente non mi era ancora capitato di trovarla! Se ne avessi il modo metterei 10 stelle
Platform is good, app doesn't link with our store so we have to switch to their website to complete shipping. Support from Renata has been quick and super helpful in dealing with often problematic shipping and service from DPD.
Contact with Katia was perfect to help us understand and unlock some details in connection with shopify.
Ci troviamo abbastanza bene con questa app di integrazione su Shopify. L'autrizzazione dello scambio dei dati del destinatario non è ancora completamente automatizzato, occorre sempre autorizzazre dall'app lo scambio dei dati, ma ovviamente nulla a che vedere con l'inserire i dati manualmente. L'assistenza è di ottima qualità, abbiamo avuto a che fare con il sig.re Martino del supporto clienti che ha risolto una nostra richiesta in modo professionale e cordiale, Ottima integrazione.
Packlink pro helped me to integrate shipping perfectly to my website. Support service was great! Im very happy with the overall experience. I highly recommend it
Great App, above all, very good, proactive and reactive service! A pity that some destinations are not covered (switserland, USA, etc.) from our country (Belgium) but hopefully it will be the case soon? We recommend it of course!
TOP Service, gerne jederzeit wieder. Bin seit 5 Jahren Kunde bei Packlink und es funktioniert alles genau so, wie es sein sollte. Ich kann es nur weiter empfehlen.
Easy to use and cheaper than other courier service providers. We have an account manager who is easy to contact and very helpful.
Angelo e Stefano sono sempre a disposizione e pronti a risolvere tutti i problemi. Si può migliorare solo la parte della chat che a volte fa aspettare tanto e non si ottengono risposte molto chiare, ma quando si parla al telefono o via mail privatamente con Angelo o Stefano, loro sanno sempre come aiutarti.
Fui atendida por Carmen Quintero que resulto ser muy eficiente y muy profesional.Estoy contenta por el servicio!
great app for customers as they can choose they preferred courier. not so good for UK merchants as we are forced to pay each shipment as PAYG due to Direct Debit being unable for UK merchants.
Cheap, fast, good service, amazing support by Sara! Communication is smooth and I feel that we are valued as a client. Thank you!
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