All reviews

Rating Breakdown

  • 5
    92% (1,564 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (40 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

Segmedina with Opinew helped with my query. She fixed the issue with the reviews not showing up below each item within a collection. This app and support is great.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Since the previous company was horrible, I couldn't figure how to import my reviews to this app. The free version works exactly as you need it to. Support was helpful and the app is great! Thank you Segmedina!

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 22, 2024

I installed this app but getting this error "Liquid error(snippets/card-product line.....) below my producr. I even uninstalled the app but still seeing this error. I tried to search for this in theme.liquid but could not find "Opinew_review_stars_lists". How to resoleve this?

Store

Tindra

Using app

25 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi - So sorry to hear this happened! We've requested developer access to your store and our developers will get the code removed for you ASAP! Please approve the access

5 / 5 Share

Jan. 21, 2024

good service

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Your team is great! It works great and is very powerful. Great customer service when updating my website.

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 20, 2024

They helped me resolve my issue quickly and kindly. They were always available and took the time to assist with configuring all the widgets.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Thank you for your all support, great app

Store

LeoTune

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

good app

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

L'application esr magnifique et le service client sont pr&sent en mois de 2 minutes et vous aident sans relâche jusqu'a le faire eux même pour vous libérer du temps et des tracas. Application simple à gérer, possibilité de faire pleins de personnalisations? Vraiment TOP

Using app

20 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 10, 2024

This App shows me error on my page

Using app

31 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 9, 2024

Je recommanderais certainement. Cela fonctionne très bien et le personnel est très serviable. L'application Opinew s'intègre parfaitement dans ma boutique.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Esta guay

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2024

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

good and fast customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 3, 2024

Store

Nesuli

Using app

25 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 29, 2023

Works great to influence sales on my site and the support team is quick and effective!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

I have to thank the support staff who was so quick to fix a small problem I had during the installation. The app works very well also in the free version.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

great app helps me get more customer interaction and its very easy to use

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 26, 2023

Zero stars, as the developers of this app have proven that they will shamelessly REMOVE essential features of your paid plan in order to force you to "upgrade". We were on one of their older plans with access to all features, but recently they introduced their new pricing plans. Instead of grandfathering us into the features we already had, the developers REMOVED the features which were essential to our business without warning, and demanded us to "upgrade" for to access the features we already had. The most frustrating part is that they aren't even new features. We used to have access to Questions and Answers, Klaviyo, Combined Reviews, etc for 1 price, and now we have none of them. We are moving to a new service asap.

Using app

Over 3 years

Total reviews

14

Average rating

4.1

Developer Reply

Hi, we have left some time before replying to this review as we have tried to get in touch with you over 5 times with no replies. To clarify to other brands reading this; This merchant was on a grandfathered plan from 2020 and in sometime in 2021 downgraded to one of our newer plans at nearly half the price. They reached out to us in Nov 23 asking why they don't have the features they used to have, we explained to them that they downgraded and even offered to give them all of the features back if they changed their plan to a slightly higher one (Still no where near the price they used to pay) They couldn't thank us enough for taking the time to create a discounted custom plan that would allow them to achieve their business goals. They said they were very happy and upgraded. Shortly after we received this 1-star review and radio silence from Victoria and the team at Venture Heat. I can only put it down to it being passed to someone else on the team who didn't know they downgraded in the past. The key take away here is that all of our old plans are and ALWAYS WILL BE grandfathered until a change of plan is made. We always do our best to help all of our brands. But sometimes it is never enough.

5 / 5 Share

Dec. 24, 2023

I am absolutely delighted with the service I received from this app! It deserves nothing less than a 5/5 star rating. The team behind it is doing an exceptional job, and the app itself is outstanding. Vatsal and expert Sanjay went above and beyond to provide me with the best solution possible. I am thrilled with how flawlessly it works, especially the Amazon review importer feature

Store

Glomisk

Using app

10 days

Total reviews

1

Average rating

5.0