Opinew Product Reviews App UGC
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Love Opinew!! Paul Wilson took his time in helping me with several topics in Opinew and walked me through the steps needed to set things up. The support team worked with me as well on other questions and was extremely helpful, as a result my app was set up in no time. Highly recommended! It's exactly what we needed.
Customer service is quick, efficient and very helpful!
Segmedina with Opinew helped with my query. She fixed the issue with the reviews not showing up below each item within a collection. This app and support is great.
Je recommanderais certainement. Cela fonctionne très bien et le personnel est très serviable. L'application Opinew s'intègre parfaitement dans ma boutique.
Works great to influence sales on my site and the support team is quick and effective!
Zero stars, as the developers of this app have proven that they will shamelessly REMOVE essential features of your paid plan in order to force you to "upgrade". We were on one of their older plans with access to all features, but recently they introduced their new pricing plans. Instead of grandfathering us into the features we already had, the developers REMOVED the features which were essential to our business without warning, and demanded us to "upgrade" for to access the features we already had. The most frustrating part is that they aren't even new features. We used to have access to Questions and Answers, Klaviyo, Combined Reviews, etc for 1 price, and now we have none of them. We are moving to a new service asap.
Hi, we have left some time before replying to this review as we have tried to get in touch with you over 5 times with no replies. To clarify to other brands reading this; This merchant was on a grandfathered plan from 2020 and in sometime in 2021 downgraded to one of our newer plans at nearly half the price. They reached out to us in Nov 23 asking why they don't have the features they used to have, we explained to them that they downgraded and even offered to give them all of the features back if they changed their plan to a slightly higher one (Still no where near the price they used to pay) They couldn't thank us enough for taking the time to create a discounted custom plan that would allow them to achieve their business goals. They said they were very happy and upgraded. Shortly after we received this 1-star review and radio silence from Victoria and the team at Venture Heat. I can only put it down to it being passed to someone else on the team who didn't know they downgraded in the past. The key take away here is that all of our old plans are and ALWAYS WILL BE grandfathered until a change of plan is made. We always do our best to help all of our brands. But sometimes it is never enough.
I am absolutely delighted with the service I received from this app! It deserves nothing less than a 5/5 star rating. The team behind it is doing an exceptional job, and the app itself is outstanding. Vatsal and expert Sanjay went above and beyond to provide me with the best solution possible. I am thrilled with how flawlessly it works, especially the Amazon review importer feature
Haris was very enthusiastic and helped me solve the problem. Of course, this is also a very easy-to-use software. Maybe I will recommend it to others.
Quick response time and helpful.
Hi there, Thank you for your kind review and 5-star rating! It's great to hear you found our response time quick and our service helpful. That's exactly what we strive for at Opinew. We value your experience and your feedback immensely. It's insights like yours that help us continuously improve our services. Thanks for being a part of the Opinew family! With gratitude, The Opinew Team
The staff are very friendly and always provide effective help. I like this software very much and I will keep using it.
Hi there! We're thrilled to hear that our team was able to provide you with the excellent experience we strive to deliver at Opinew. Your words of appreciation about our friendly staff and effective help are greatly encouraging. Also, it's fantastic to learn that you're enjoying the software and planning to keep using it. Your endorsement means a lot to us. You've made our day with your 5-star rating. Remember, your feedback plays a key role in shaping our continuous efforts to serve you better. Thanks once again, and we're here to assist you anytime you need. Best regards, Opinew Team
Very user friendly, excellent support.
We're thrilled to hear that you find Opinew Product Reviews App UGC user-friendly and the support excellent. We work hard to make the app seamless and easy to use, and our support team always strives to provide top-notch assistance. Your positive feedback is extremely appreciated and motivates us to keep improving. Your opinion is what helps us grow and better serve you, our valued users. Best wishes, The Opinew Team
Use this review app for both of our businesses, and absolutely love the amazing customer support. Any issue or question I've had, they've been able to help resolve very quickly.
Thanks for your fantastic review! We're thrilled to hear that you've found our customer support helpful for both of your businesses. We pride ourselves on our quick response time, so it's great that we could assist you efficiently. Remember, you can always reach out if any other questions or issues arise. Thank you for choosing Opinew. We appreciate your support! Best, The Opinew Team
Great rapid customer service, useful intuitive tool, highly effect
We're elated to hear that you've had a positive experience with our customer service and found our Opinew Product Review App intuitive and effective! We strive to keep our tools user-friendly and we're happy that you recognized that. Your kind words motivate us to continue providing great service and improving the app. Thank you for your 5-star review. Best Regards, The Opinew Team
Great app and very efficient customer service - highly recommend!
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that you find our app great and our customer service efficient. Recommendations from happy users like you help us grow our community. We're here to help if there's anything you need in the future. Best regards, The Opinew Team
De varias app de reseñas, está es la que mas me ha gustado en diseño como funcionalidad y el soporte responde inmediatamente. Muy buen servicio.
Muchas gracias por tu valoración positiva y comentarios favorable sobre Opinew. Nos alegra saber que nuestro diseño, funcionalidad y servicio de soporte han sido de tu agrado. Trabajamos continuamente para brindar la mejor experiencia a nuestros usuarios. Tus comentarios nos ayudan a seguir en esa línea. Gracias nuevamente, y no dudes en ponerte en contacto si necesitas algo más. Saludos cordiales, El equipo de Opinew.
Great customer support, the app works very well and integrated with our store.
We're glad to hear that you're finding great support from our team and that the app has integrated well with your store! Your positive feedback is hugely motivating for us. Thanks for taking the time to review Opinew Product Reviews App UGC. We're committed to continuously improving our services based on feedback like yours. Best regards, The Opinew Team
It was easy to set up and allows you to upload photos, review, and import from Aliexpress.
Hi there, thank you for leaving us a 5-star rating! We're thrilled to hear that you found our app easy to set up and that it meets your needs for photo uploading, reviews, and importing from Aliexpress. Your positive feedback encourages us to continue improving the user experience. Please reach out anytime if you have suggestions. Thanks again! Best regards, The Opinew Team
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