All reviews

Rating Breakdown

  • 5
    90% (539 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (582)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2023

Haris did a great job in helping me with the code after it was deleted. great app for review management! For anyone looking to quickly create a review for their store, I would recommend it.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, thank you so much for your enthusiastic review and a 5-star rating! We're thrilled to hear that Haris was able to assist you effectively with the code situation. Our team is always ready to go the extra mile to ensure a seamless experience for our users. Your endorsement of our app for review management is inspiring. We're glad to know you found Opinew beneficial and easy to use. We're buoyed in our daily efforts by such positive feedback. User satisfaction is at the core of our work, and we're thrilled to know we are meeting this objective. Thanks again! We hope to continue exceeding your expectations. Best Regards, The Opinew Team

5 / 5 Share

Oct. 11, 2023

Great application, perfect customer service. I recommend it.

Using app

2 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi, thank you so much for your 5-star review! We're thrilled to hear that you think our application is great and customer service is perfect. Your recommendation means a lot to us. We are committed to continuing to provide high-quality service to awesome customers like you. Thanks again for sharing your experience working with Opinew. Best Wishes, The Opinew Team

5 / 5 Share

Oct. 2, 2023

とても親切でスピーディーな対応に感動しました!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

こんにちは、まず始めに、その素晴らしいフィードバックと5つ星の評価をいただき、本当に感謝しています!あなたの言葉から、私たちの対応の素早さと思いやりが感じられ、それがあなたの期待を超えたことに非常に満足しています。私たちはこれからも優れたサービスを提供し続けるよう努力します。これからもあなたのビジネスをサポートできることを楽しみにしています。再度、ありがとうございます。 Opinewチームより

5 / 5 Share

Sept. 28, 2023

Nisha was super helpful and very fast in her response to my questions. She resolved my issues in no time!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear about your excellent experience with Nisha from our team. At Opinew, we strive to provide swift and effective solutions, and it's great to know we hit the spot for you. Your kind words about our team member are much appreciated. Remember, we're here to support you, so don't hesitate to reach out if you have more questions in the future. Your feedback plays a vital role in our mission to consistently serve at our best. Thanks again for the perfect rating. Best, The Opinew Team

1 / 5 Share

Sept. 27, 2023

Tentei aumentar o plano várias vezes mas sem sucesso. Entrei em contato com a plataforma e eles disseram que eu nao sei selecionar o plano. É claro que eu sei, mas alguém na empresa nao esta preocupado com o bug que faz com que o cliente nao possa aumentar o plano. O aplicativo é muito ruim e infelizmente nao posso mudar pois perderia mais de 9 mil resenhas

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Olá, corrigimos seu plano mais cedo durante o dia. Talvez você não tenha notado. Na verdade, nossos desenvolvedores trabalharam em seu problema esta manhã e lançamos um hotfix especificamente para sua loja. Posso confirmar que nenhuma de suas avaliações desaparecerá e que o plano está funcionando corretamente. Não há nada com o que se preocupar! :)

5 / 5 Share

Sept. 19, 2023

Vatsal was prompt to respond and knew exactly the right thing to do. They were very helpful and efficient in solving our problems.

Store

Teendow

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're thrilled to receive your positive feedback about Vatsal from our team. It's wonderful to know that our support team was able to provide swift and effective resolutions to your issues. We're here to ensure that your experience with our app is as seamless as possible. Your feedback is crucial to ensuring we continue delivering the top-notch service you deserve. Thank you for taking the time to share this. Best regards, The Opinew Team

5 / 5 Share

Sept. 14, 2023

I have spent a lot of time working with various support providers for various apps recently and I can tell you that BY FAR Opinew has the best support. For someone who doesn't have a tech background, this is a must. I appreciate them so much and couldn't recommend them more.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We're truly grateful for your positive feedback! When we hear that our support team has stood out as the best among many, we can't help but feel immensely proud. We understand how essential dedicated support can be, especially when technical knowledge might not be your forte. Hearing that we've been able to assist you effectively means a lot. Thank you for choosing and recommending Opinew. We strive to keep exceeding your expectations. Your insights drive us to provide the best service possible. Best Regards, The Opinew Team

5 / 5 Share

Aug. 30, 2023

Kenan, We appreciate your efforts. I tested the app and the support resolved a problem in minutes. It took me just a few minutes to send a chat message. Very good support so far!

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Hello there, We're thrilled to hear that you enjoyed the efficiency and speed of our support team! Providing prompt solutions for our users is a high priority for us at Opinew, so your feedback is much appreciated. We aim to continue giving you the swift and effective support you deserve. Once again, thank you for the 5-star review. Every opinion helps us grow! Warm regards, The Opinew Team

5 / 5 Share

Aug. 18, 2023

Haris gave great support and the app works and looks great! Highly reccommend this app for product reviews

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear such positive feedback about our app and the support provided by Haris! Thank you for the recommendation and for taking the time to share your experience with us. Ensuring our users get quality assistance and enjoy using our app is always our top priority. Your kind words inspire us to work even harder to deliver the best possible experience. Please feel free to get in touch if you have any more details to share, questions or need further assistance. Your feedback and satisfaction mean the world to us! Best Regards, The Opinew Team

5 / 5 Share

July 31, 2023

very pleased with amazon review integration, will upgrade soon, just need to sync more reviews, just not sure why the look review sync is not showing

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to know that you're pleased with our Amazon review integration! Your feedback is much appreciated. We also understand that you have concerns about the Look review sync not showing. Our team is here to help clarify this issue for you. Please take a moment to connect with our support team who can guide you further in resolving this. And of course, we look forward to your upgrade! We continually strive to improve our user’s experience based on feedback just like yours. Best wishes, The Opinew Team

5 / 5 Share

July 28, 2023

So far so good. Setting up all the free features worked well. good support. Let's see how things go. I might upgrade

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We’re thrilled to hear that you're finding our app useful so far. It's great that you've been happy with our support and the free features. As you continue to use Opinew, we're confident you'll find even more value in it. And should you decide to upgrade, rest assured our team is here to assist you every step of the way. Feedback like yours helps us strive to keep improving. Thanks for taking the time to share your thoughts. Best wishes, The Opinew Team

5 / 5 Share

July 24, 2023

We had a small issue with our website where the Opinew app was causing a spinning wheel. I chatted them up and they promptly helped resolve the issue.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello! We're so glad that you reached out to us with your concern. It's unfortunate that you had to see the not-so-pleasant spinning wheel on your website. We want to assure you, we're always here to support you quickly and efficiently, just like we did this time. It's comforting to hear you're satisfied with the assistance. Your feedback and experience is crucial to us and we'd love to hear about your future interactions with our app. Thank you for your 5 star rating, it means a lot to the entire team at Opinew. Best, The Opinew Team

5 / 5 Share

July 20, 2023

This is a great app! Also very helpful and friendly customer support! This app is perfect for adding reviews to your website and has some great features like rich snippets. Love it.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Wow, your kind words made our day! We're thrilled that you're finding our app helpful and are happy with our customer support. It's great that you're getting value from the app's features like rich snippets. Your continuous support and feedback help us improve and deliver the best experience possible. Keep exploring, keep sharing, and don't hesitate to reach out if you have any questions - we're here for you. Thanks again and take care! Best, The Opinew Team

5 / 5 Share

July 12, 2023

I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the glowing review. Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding. However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets. Here's to many years of review success! - Opinew Customer Success Team

5 / 5 Share

July 7, 2023

The installation was quick and easy, took less than five minutes. The customer support agent Romana was polite and efficient in setting up and demonstrating the review widgets. The whole process from start to finish was a breeze to follow. Would highly recommend!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear your positive feedback, especially your compliments on our quick and easy installation process and our delightful customer support. It's wonderful that Romana could help streamline your experience with the review widgets. Your recommendation is greatly appreciated! Your insights are important as they aid us in constantly refining our services. Thanks once again for choosing Opinew Product Reviews App UGC. Best, The Opinew Team

5 / 5 Share

July 6, 2023

Yesterday was good enough and the customer service was excellent. They solved the pagination display problem.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing review! We are thrilled to know that you are satisfied with our customer service and that we could resolve the pagination display issue for you. Our team always strives to provide prompt and excellent service, and your experience reaffirms the hard work we put in every day. We truly appreciate your 5-star rating, and your feedback greatly empowers our commitment to serving you better. Please don't hesitate to reach out if you need any further assistance. Warm Regards, The Opinew Team

4 / 5 Share

June 26, 2023

Great customer service! A nice free trial to get started. Would love to see the smart review function on a lower priced tier as an add on.

Using app

About 2 hours

Total reviews

6

Average rating

4.8

Developer Reply

Hi there! Thanks for taking the time to leave us a review. We're thrilled to hear that you've found our customer service great and that you're enjoying our free trial. Your feedback about including the smart review function on a lower-priced tier is much appreciated and will definitely be taken into consideration. At Opinew, we value our customers' thoughts and we believe that their feedback helps us create an even better experience. Thanks again for sharing your thoughts. Best regards, The Opinew Team

5 / 5 Share

June 26, 2023

The customer service response was quick and they were very helpful in installing the code on my store pages. As a new store owner, I was pleased they offer online customer service and support to assist with adding reviews to my store

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your 5-star review! We're really happy to hear that our customer service team was able to assist you swiftly and effectively. Providing support and guidance to our customers, especially new store owners like yourself, is incredibly important to us. It's great to know that you're satisfied with the addition of reviews to your store. If you have any more needs or questions, don't hesitate to reach out. Your feedback and experiences help us to continuously improve our service. Best, Opinew Team

5 / 5 Share

June 20, 2023

The customer support is awesome. They helped us with all our problems and solved it in less than 15min

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello! We're overjoyed to hear about your excellent experience with our customer support team. Our goal at Opinew is to ensure your issues are resolved as swiftly and efficiently as possible, so hearing that we achieved this in less than 15 minutes truly made our day! Your appreciation means a lot to us, and it reinforces our dedication to provide outstanding service to our valued users like you. Our team is always here to assist you, so do not hesitate to reach out if you need any more help. Thank you again for awarding us a 5-star rating and your encouraging feedback. Your satisfaction is our motivation! Best, The Opinew Team

5 / 5 Share

June 14, 2023

So far we are happy with the app, have only installed free plan so far to test its integration. Customer support has been outstanding. We chose Opinew as it is optimised for good site speed, which is an IMPORTANT factor with any website. Thank you

Using app

5 days

Total reviews

6

Average rating

4.7

Developer Reply

We're thrilled to hear that you're happy with our app and its quick integration, especially with our attention to site speed optimization! We pride ourselves in offering stellar customer support, so it's great to hear that this didn't go unnoticed. If you have any questions as you continue to explore our features or if there's anything further you’d like assistance with, please don't hesitate to reach out - we're here to help! Thank you for the wonderful feedback and for choosing Opinew. Your insights are what help us continue to improve. - The Opinew Team