Postscript SMS Marketing
All reviews
Postscript is one of the best investments I have made for my business to date. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you.
I love the Postscript / Shopify integration! It has made communicating with my customers so much more personal and convenient. Also, shout out to the Postscript support team, who are the BEST out of any software company I've worked with. They are always so competent, kind, and cheerful.
Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!
I love this app. It's easy to use, and best of all, their chat support is readily available if you need help ! 5 stars for getting you going on your SMS texting campaign
Went with this company because they were labeled as the 'underdog', more personable with lower prices. While these are definitely true, they have beyond exceeded my expectations in just less than 1 week! From the detailed onboarding courses and tutorial videos, to the 24 hour customer service to the zoom help calls have all been amazing. The platform to create SMS flows is easy to use and beginner friendly. Can't wait to see my company succeed with SMS!
Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team
Love the customer service ! So glad i got this app. Every time i have a question or need help the chat people are so quick and helpful! shout out to Meg && Taylor!!
Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!
If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.
I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!
We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!
I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.
Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing
Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!
Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.
Started using a few weeks ago so still learning but it has been working very well. Help from Michael our onboarding specialist and support from Porshai has been awesome!
Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.
This app is amazing! It has so many features to help automate your marketing. The support team is also great and quick to answer any questions you may have to make your text marketing the best it can be!
The support team was super fast and helpful. Sandy was amazing and went above what was asked. I truly didn't know that a tech company was this helpful. Thank You!
Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!
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