All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
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5 / 5 Share

Feb. 4, 2022

Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 4, 2022

I love this app. It's easy to use, and best of all, their chat support is readily available if you need help ! 5 stars for getting you going on your SMS texting campaign

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Went with this company because they were labeled as the 'underdog', more personable with lower prices. While these are definitely true, they have beyond exceeded my expectations in just less than 1 week! From the detailed onboarding courses and tutorial videos, to the 24 hour customer service to the zoom help calls have all been amazing. The platform to create SMS flows is easy to use and beginner friendly. Can't wait to see my company succeed with SMS!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Truly impressed with their customer service! Helped me solve a very complex problem in a couple of minutes! They literally sent me their phone number to test if the solution is working. Credits to Taylor from the CS team

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Love the customer service ! So glad i got this app. Every time i have a question or need help the chat people are so quick and helpful! shout out to Meg && Taylor!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2022

Postscripts has been so easy to set up! I had a few questions and Taylor on chat support was so easy to chat and work with! Pricing of the program is incredible with unlimited number of keywords and plenty amount of credits!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Postscript has turned into one of our best selling channels. Easy to use and great customer service. Porshai was super helpful when I reached out via chat!

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 27, 2022

If I could give 10000000 stars I would. Insanely quick response times when setting up in my store, quick & efficient meetings with the different teams, plus the actual app is AMAZING! Postscript is crushing it & absolutely helping us continue to crush it. I recommend this product and team to any store out there.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I am still in the free trial, but so far the customer support has been fantastic. Very excited to begin using Postscripts!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

I am just starting with this app but have to say that customer service was fast to reply and Bre was very informative and patient. She certainly answered all my questions and made sure that i was good before leaving the chat. Thank you!!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

We saw results almost instantly, and the customer service is extremely knowledgable and quick to respond. Also, the backend is easy to use with quality analytics. We were hesitant to enter the world of SMS marketing as we thought it was a little gimmicky, but it's absolutely here to stay at this point!

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 19, 2022

I've barely scratched the surface, but the customer support is fantastic. My questions get answered fast, accurately, and by people who are pleasant to deal with.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Customer service has been great! Platform is very user friendly. Many great articles and resources. Really happy with my experience so far.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Started using a few weeks ago so still learning but it has been working very well. Help from Michael our onboarding specialist and support from Porshai has been awesome!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.

Using app

3 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 5, 2022

This app is amazing! It has so many features to help automate your marketing. The support team is also great and quick to answer any questions you may have to make your text marketing the best it can be!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

This app came highly recommended by 2 marketers I trust and the onboarding experience has been easy so far.

Using app

About 2 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

Dec. 30, 2021

Support team is amazing! Fast, attentive and knowledgeable! Our shop is enjoying the help provided by all the team members so far! Thank you!

Using app

16 days

Total reviews

3

Average rating

5.0