All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

April 6, 2022

Postscript makes SMS marketing fun, creative, and functional! I love how helpful the team is with strategy and problem-solving. They truly want you to succeed. Thank you for making one of the best marketing products in the industry, Postscript!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2022

REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

Awesome support. I worked with John and couldn’t have asked for a better experience. They reached out to me and set me up to succeed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

I had the opportunity of being assisted by Meg, she answered all of my questions provided step-by-step and allowed me to perform the actions before leaving the chat. She also made sure what I was trying to achieve was performed and checked it. Thank you!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2022

Love Postscript. The ease of use of their platform and all of the new features they keep adding is amazing. Especially when you compare them to other Apps, I thinks it's the best value. Keep up the good work guys!

Using app

About 1 year

Total reviews

5

Average rating

5.0

1 / 5 Share

April 4, 2022

We used this app for about 1year. The last few months issues are worst it's time to let this app go. Automation is not working anymore. Abandon carts are not sending out. Customer Service just don't care and I downgraded the plan all my previous credits I paid for was taken.

Using app

Almost 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

March 31, 2022

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 31, 2022

Great customer service. Had an issue this morning and Sandy Quiett handled it quickly while also making me laugh. Highly recommed.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 31, 2022

Installed this app 2 weeks ago and noticed an immediate difference in sales and conversion. Integrates seamlessly with Shopify - I had to do almost nothing to get automations such as back in stock, browse abandonment, etc alerts running. Really intuitive and easy to use. Support is super responsive and helpful. Very excited to see the difference this app makes over the course of the next few months!

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 31, 2022

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 29, 2022

Just set up on our new store. Install took seconds and I was up and running within minutes. Also, the support is top-notch!

Store

ModWood

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

I'm new to this app but, I'm already in love with it. I had a bit of trouble sending my first campaign and Porshai, gladly stepped in and resolved the issue.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

I received assistance from Porshai which was very helpful. She was knowledgeable and customer service was great!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Great prices and great support. Everything works perfectly, though I hope they fix their forms so that they can collect emails and phone numbers at the same time rather than one after the other. Other than that no complaints and I definitely recommend.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Very Impressive app! The month trial was very fruitful. Came out with a very good understanding of what this service offers and how powerful this app is. Great tool for any business. The people at postscript are extremely helpful and patient. Great App with an amazing team!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2022

The customer service is really good, especially Sherrod Mitchell. Thank you! It also has really good features for a free plan.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

I am a new user and the forwarding process was not coming to my email folder. It was handled very quickly and professionally

Using app

5 months

Total reviews

2

Average rating

5.0