All reviews

Rating Breakdown

  • 5
    95% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 10, 2021

Picked a plan and got a free trial. Spent hours learning how to use it with the videos. Then one day they just shut it off. Said I did it. I didn't even know it until I checked on it. This right before Christmas. Blamed me and said someone on my team must have done it. I am my team. So I know I didn't do it.

Using app

About 1 month

Total reviews

6

Average rating

2.0

5 / 5 Share

Dec. 10, 2021

Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.

Store

Biite

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

amazing assistance, a very easy way to market to clients via text message. We will be using this app for everything

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

AMAZING! Always available, helpful, and easy to work with. Not to mention super supportive and go above and beyond. Taylor is amazing!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

SO much to love about Postscript. My top 3 would be: 1. The loving team that they have! They have a team that goes out of their way to ensure your growth. 2. How user-friendly their app is! It did not take me that long to learn the fundamentals. 3. It's a NEW fun way to grow your business. SMS is still fairly new! Postscript makes it easier to get the new channel up and running. Would recommend it to anyone who wants to grow SMS for their business. 100%

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 2, 2021

I've had some issues with Postscript accidentally filtering our messages which has been hard but Michael from customer support has been such a great help with everything in regards to getting this problem figured out.

Store

b.WR

Using app

14 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 1, 2021

Kyler was an amazing support staff to deal with! Answered my questions promtly & with such kindness.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Blown away by the immediate increase in revenue, exceptional onboarding experience led by Paris, and the seamless integration with Shopify. My only regret is not signing up for Postscript much sooner!

Using app

14 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Great text message app service! It is easy to use and very efficient to send messages to subscriber customers.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

I'm new to the app, but so far so good. Also, the customer support is great. Kyler on the support team has been very helpful.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Postscript has been a game-changer for us! We've seen an improvement in our customer engagement and sales from simply taking two hours to setup core flows and sending out our first campaign. The platform is so easy-to-use and the support team is incredibly responsive, friendly, and dedicated to your success. Don't hesitate, just do it!

Using app

26 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 30, 2021

I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.

Store

Lalo

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

App is very easy to use and customer service is great! Was pleasure to work with Porshai today. Thank you!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Both the app and customer service are great! Shout out to Sherrod for resolving my issue today! I recommend.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 30, 2021

Very easy to use and customer service is always helpful! Kyler was quick to help me out with my question today! Appreciate the great customer service!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Bre helped me today. She was sooooo helpful and the service is top notch! best SMS product so far. I've used 3 others to compare it to.

Using app

About 19 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Not gonna lie its a bit pricey if you don't understand how to properly send your messages! Sherrod helped me to understand where I was going wrong in eating up my credits! Thanks Sherrod!

Store

VSlay

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

What I love about apps is the chat feature. You can chat with customer service in literally 1 minute, super helpful! Michael is a REAL one

Using app

41 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

The best app for sending SMS and integrating with my store. Started paying for itself from the very first campaign I sent.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!

Using app

About 2 months

Total reviews

2

Average rating

5.0