Postscript SMS Marketing

March 23, 2022

Amazing app helped me to create SMS marketing for my new online clothing store! great customer service!

March 22, 2022

Immediately helped me with the issue I had! Really happy with the service provided today and can't wait to use the app further. Porshai helped me :)

March 22, 2022

Im not computer savvy so navigating this app is a little hard. I do appreciate the tech chat for help.

March 21, 2022

I use this app to communicate with my customers. It's a great way to update them on sales. Sherrod was able to assist me while I was having trouble with the app & provided a solution.

March 18, 2022

I have been using this app for around 5 months and it has made a HUGE difference! Customer service is on point and the app itself is easy to use.

March 17, 2022

i don't know what's going on with this app but it's not working for me and i can't contact customer service about the problem because the entire app is blank. nothing shows and i really liked this app

March 17, 2022

Great support help and assistance!! I needed assistance and they worked with me until my problem was solved.

March 17, 2022

Very helpful and quick. The rep that helped me did a great job and was really friendly. 5 star service!

March 16, 2022

This app is so easy once you get the hang of it. I was having some trouble and I did a chat with Sandy and she got me fixed up and answered all of my questions. 10 out of 10, must download!

March 16, 2022

Kyler was amazing helping with things I didn't understand being new to the program. It seems a little overwhelming at first, but with the Postscript team available for Chat, It makes it completely doable for anyone.

March 16, 2022

i had the best time working with Sandy , She was very knowledgeable and helpful all the way . she went above and beyond for me to make sure i was very satisfied with all my question . she took time out to help me set up campaign and understand how they work . this is the best customer service i ever had with any company . thank you Sandy I WILL WORK WITH YOU AGAIN!

March 16, 2022

Have had an amazing time working with the team at PostScript, by far one of the best, if not the best, SMS solution out there.

March 15, 2022

Customer support is amazing! Taylor was super helpful and quick to get me the answers I needed. SMS can be a bit overwhelming but Postscript offers a ton of articles & support. A must use for sure!

March 11, 2022

Thanks Sandy for assisting me today with what was a user error. Two heads are better than one. You guys are always very helpful. Thanks again.

March 11, 2022

When I first signed up for Postscript, I really liked it. Simple, easy fair pricing. I then took a break to try Attentive as I was offered a really appealing rate. I shut off Postscript, but noticed even with no texts going out, that every month within the first few days, it said all my credits were used.....which was not possible and the "sent texts" reflected this - 5,000 credits gone, with 0-124 texts sent only. Support said this is an "a typical issues" and they couldn't find the reason I was being ripped off. Their solution, was to push me to their new pricing plan which was $500 for all the same features.....a TOTAL SCAM. Disgusting. Their team wasted my time and although nice, were not very professional or accommodating. Attentive offered me upfront a much better pricing structure, I am not sure if I can share publicly so I will not, and we are a small company. Each site the bill is around $50-$150 a month. Honestly I am so disgusted with this company. Their software has an error, ripping me off, and they want ME TO PAY FOR it by switching to their new billing system which is $500/month for the pro plan, to have the same features I currently have. Sadly after somewhere around 3 years, I will be canceling all our Postscript accounts. Disgusting. One of the worst scams I have ever been exposed to. How many people actually keep track and audit texts vs credits? You should! And they wanted to switch me to an uncapped pay as you go model for 10x the price...yah, ok!

March 11, 2022

Bre provided excellent customer service. She was prompt and very detail with her response. A customer had an issue with the discount code, she took the time to tested it out and made sure it was working correctly and also ask another one of her colleagues to test it as well. Highly please with the service and app so far.

March 10, 2022

Excellent customer service! Taylor and the team were easy to work with and quickly solved my problem.

March 10, 2022

Taylor from customer service was really helpful in what I needed. She communicated with me very well and explained everything easy! Thank you for the help!

March 10, 2022

We migrated to Postscript in January and are very happy. The migration was seamless, the team is great, and the software is very user friendly.

March 8, 2022

Easy to use and effective way to communicate with my customers. Their customer service is excellent!