All reviews

Rating Breakdown

  • 5
    95% (1,077 ratings)
  • 4
    2% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (31 ratings)

Reviews with Text

  • 100% (1,130)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2021

I just had Michael as a rep and he was PHENOMENAL! Got my issue corrected within minutes and showed grace towards my account. I am so very excited to use Postscript for my store! Thank you guys again!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Postscript is very easy to use and it helps us achieve awesome ROI. Customer service is very good too, thanks to Kyler!

Using app

About 1 year

Total reviews

18

Average rating

4.9

5 / 5 Share

Nov. 27, 2021

This app is not only amazing but the team behind is extraordinary as well. We have checked out other SMS platforms before and found out that Postscript has an excellent integration with Shopify. The segmentation capabilities are really outstanding. We special thank Matt, Paris, Lea and Taylor for their excellent services.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 27, 2021

I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Setting up Postscript is pretty easy and Michael was available on chat very quickly and super helpful with getting my campaigns setup quickly!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you

Store

EHC

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

So far this app has been great! The dashboard is very user-friendly and their support is INCREDIBLE! They have guided me through every step of the process and answered all my questions immediately in the chat! Thank you so much!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

fast and great customer service!!! I am very satisfied. new to this app and I loving it so far! excited for what's to come!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

The Postscript team was there to help troubleshoot issues even on THANKSGIVING! 5 stars all around!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Postscript has been an amazing partner to work with to launch our SMS program. Their team is very knowledgeable about SMS and not to mention, very good people to work with. I highly recommend Postscript for all Shopify stores.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app and support team! They helped with a small issue. They were friendly, warm and offered quick yet effective solutions. Thanks!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 24, 2021

Have enjoyed PostScript, 100% due to its customer service. We've had non-stop support from them. The relationships you build with them are personal, and you truly feel that they are doing what they can to better your reach. Very happy!

Store

embé®

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Post script is quick to respond, very helpful and was incredibly easy to get started with. The integration is simple and I was sending sms within 15min of installing the PostScript app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Terrific support. Easy to use, segment audiences and create campaigns. Glad I switched to PostScript!

Store

JOI

Using app

10 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Nov. 24, 2021

Porshai was clear and thorough with helping me figure out solutions to a few ideas we had in mind for SMS. It was easy and smooth working with her!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

While we are still learning the ins and outs of postscript, their customer service team has been phenomenal! We’ve had many associates help us, but namely Michael this evening- who stayed late to help implement a feature that had been giving us trouble. We sincerely appreciate the help and look forward to working with postscript!

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2021

love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.

Using app

12 months

Total reviews

4

Average rating

5.0