All reviews

Rating Breakdown

  • 5
    96% (1,137 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,186)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2021

While we are still learning the ins and outs of postscript, their customer service team has been phenomenal! We’ve had many associates help us, but namely Michael this evening- who stayed late to help implement a feature that had been giving us trouble. We sincerely appreciate the help and look forward to working with postscript!

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2021

love this app! They also offer set up support. the automation is helpful. I get a bunch of sales from using this platform.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Amazing customer support and easy-to-use interface!! Also, the tips they send through their newsletter are super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer Support Is Excellent!!! I would be lost completely without the help!!! Video Learning is available ... a plus also.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Great App and very clean popup. Michael from their support team was of great help. Highly Recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

This is a powerful tool. Sometimes SMS and integrations with other apps can be complicated but TBH, postscripts is way better than all the others in my opinion. It's easy to use. Great customer service. Cailee was super helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We started with Postscript on October 1 and in our first month, increased our ROI 48.3Xs! Stephanie, Lauren, and their whole team are so helpful and respond quickly. Glad we switched from our old SMS service to Postscript!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Currently on a free trial but the help desk has been super helpful and prompt. It's my first time trying out SMS marketing, but I feel confident it's going to be a breeze with such a helpful customer service center. Thanks Kyler!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 18, 2021

Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We use Postcript for all of our SMS marketing needs and it works like a charm. Also, the customer service is great. Thanks team.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

The best apps have the best customer support when it's hard for you to navigate things and this app is one of them! This is why I love using this. Kudos!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

I love the app! It helps my business out a lot and my customers are glad that they can get easy reminders of sales, new items etc and it all be so convenient. Michael was very helpful !

Using app

5 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Postscript is an awesome app. I saw a significant jump in my SMS subscribers and conversions during my first 30 days. The flows are seamless and they are done for you so it takes a lot off your table. This is a really good investment.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 16, 2021

Postscript has been the perfect partner to launch SMS packages for my marketing agency, their customer support is top-notch and their Partners team has help us understand their program and how to sell/offer SMS to our customers.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Postscript has been a great partner in helping launch our SMS program thus far. The Postscript team has been critical in helping us craft the strategy around our program launch and continue to be great partners to us in helping us not only grow our SMS list, but also expand our strategy to become more personalized and targeted as we evolve. The platform is very intuitive and easy for an in-house marketing team to use. The pricing is transparent and completely controllable from the business side so there aren't any surprises. Overall our experience has been extremely positive!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Great customer service! Super fast at responding and helpful. Thanks Bre!! Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Our account rep, Tara, has been fantastic! She's constantly bringing relevant data and ideas to our meetings. She has made herself available to help implement changes to our account. I get the sense that she really does care about the success of our store. Postscript as an SMS platform has been good for the most part. I like that I've seen updates and improvements while we've been a client. I wish pricing were a little more palatable... but I know that so much of that is due to the carriers that they work with. All in all it's been a good platform for reaching our audience and I believe that Postscript will be a team that helps us continue to take giant steps forward with our business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0