All reviews

Rating Breakdown

  • 5
    96% (1,136 ratings)
  • 4
    2% (24 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 100% (1,185)
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5 / 5 Share

Sept. 22, 2020

I tried to look for 10 stars as 5 won't do justice. These guys are really committed to make this the best SMS marketing app in the World. And we are migrating from another app (which although did have a positive ROI), the nature of the service and the cost effective use dies beat anyone out there. Rated also 5 stars, since although there are things in pending or requested: I trust they will get them done soon. These are integration with reamaze and quiet hours for international (Australian) customers too. Thanks ZEV!!!!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Postscript is AMAZING. The support team is so helpful and the platform is so robust in terms of it's capabilities. We already have a 23x ROI!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 1, 2021

Postscripts has been an SMS game changer and a huge plus to using them is the team you have access to. They are crazy helpful and go above and beyond to make sure your account is set up for success! Travis and Ally have been amazing!

Using app

9 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 22, 2020

So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build out the app with the help of their support team, the integrations are also perfect for us. Out CS team can answer texts from their Zendesk account.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Even if the app sucked, the level of support these guys offer is beyond anything I've ever received. I'd totally give a great review on that alone. Luckily the app itself is actually amazing and I've already generated a 3X ROI on what it would cost for the paid version after 1 week on the trial. Definitely going to be fully implementing and scaling with this one!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!

Using app

About 5 hours

Total reviews

25

Average rating

5.0

5 / 5 Share

Sept. 21, 2020

So far so good! the set up has been very easy. I had one issue (I caused myself) and the customer service was amazing! so Friendly and responsive! I could not be happier

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2020

I am a HUGE fan of Postscript. I've used Klaviyo SMS in the past and it was a complete nightmare.Postscript makes everything simple and they're so responsive whenever I have an issue. Which is probably the best value I have found. SMS has become a massive channel for all of my clients so far using postscript. Thank you to their amazing team!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

The customer service team has been extremely helpful especially with bringing over my existing customer list and getting them put into this new texting system. Still trying to figure everything out as far as the service is concerned but so far I am very satisfied with the Postscript service & the customer service is top notch!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

We LOVE the Postscript app - and their customer service is unbeatable. Responses are almost immediate - and always warm, friendly, and helpful. THANKS!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

I just downloaded Postscript but I am already in love! It is already working amazing and not even 24 hours in yet!

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Excellent customer service! I highly recommend. Installation was east to setup and customer service was quick to respond to my questions.

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 17, 2020

I really love the simplicity and ease of use with this app. Tried a couple others before this and really liked how easy postscript made it for us to get setup and going. Results have been great too!

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 16, 2020

I use Postscript to market to our biggest customers and supporters. I haven't been on the app long but am enjoying its functionality! I wish there had been a little more clarity on how the credits work (I used too many at the beginning but understand now). I have already seen an ROI and like engaging with our audience in this interactive way!

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 15, 2020

I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Great customer service, app is intuitive and easy to use and SMS has been a great channel for driving revenue.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

Easy to use for campaign setup and helpful support. Integrates well with Shopify and Klaviyo. SMS has been a great new channel for us.

Store

Fellow

Using app

10 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

So far the app is very intuitive to use however what stands out is the customer service! Shannon is the bomb-diggity and basically helped me set up my automations from start to finish. I was able to get these up and running super-fast and she made it fun to get them done.

Store

Dry Rub

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Great App! Easy to run marketing campaigns. Always updating features! CS is on point - always helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

This app is a must-have for our marketing funnels. My team and I have tried different apps for SMS - none of them come close to Postscript. The software is extremely user-friendly and provides really good features for not only promotional level campaigns, but also for customer acquisition and retention!

Using app

About 1 year

Total reviews

1

Average rating

5.0