All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2021

This app is amazing, and the support is even better. I was looking for a good SMS marketing app, and this app is perfect.

Store

Bproud

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2021

Every single question I asked the chat support team was answered with enthusiasm & GREAT detail! Postscript has successfully implemented every efficient measure possible, I am very excited to be a part of the Postscript Family.

Using app

11 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

I'm very impressed by this app. Easy to set up, use and understand. Definitely getting results and customer service is fantastic if you have any issues or questions.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2021

I had an issue with my pop ups and Tyler fixed everything and explained how he did it! TRULY HEAVEN SENT for a new business owner like myself, to have someone take their time like that. THANK YOU TYLER!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Been using Postscripts for a couple of months now. The platform is very easy to use and integrates with ReCharge, which is a huge bonus. We've seen great results with the automations and campaigns we've set up. Customer service is very friendly and helpful!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

I use Postscript for text campaigns & automations. It has helped my sales immensely. Customers purchase more when they receive the texts & automations I use. The best thing about Postscript is their customer service. You can chat with them right away whenever you have a question and they are super friendly & very knowledgeable. I highly recommend you add this app to your Shopify store!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2021

We are new to the app and so far it has been easy to use and customer service has been FANTASTIC! Their team works so hard to meet our needs, and values our business priorities as much as we do. (This is a huge deal to us and we are so appreciative!!)

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2021

Unbelievable customer support, I have never seen something like that ever. Thank you Porshai for what you did to help me. I could not think that such support could be offered by a company representative. Keep up with this great job what you do. And about the app itself - huge opportunities to build any flow you can imagine. Excellent.

Using app

18 days

Total reviews

14

Average rating

4.1

5 / 5 Share

April 16, 2021

I am new to this app and I must say It is living up to expectation thus far. I love the customer service, Bre, is always there to answer my many questions in a timely manner. Thanks you Bre.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

Sylvia was awesome really answered all my questions and was very patient with me. Good job Postscript on having great customer service reps!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Customer support is amazing! Bryan stayed after hours to help us out with some setup questions and was so helpful. Looking forward to exploring more of what Postscript has to offer!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

I love using post-script - after moving around I came back and realized they are the best! I wouldn't change a thing about the platform.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2021

Thanks so much for helping us get set up! We're excited to start using the tool to grow our SMS list.

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 14, 2021

Postscript has a fairly robust segmentation tool that allows you to use Shopify properties to create different target segments. I needed to exclude a subset of my segment and worked with a great Customer Experience Advocate to apply some manual workarounds and get things done (thank you Michael!). I can't speak highly enough of my customer service experience, which I consider equally important as Postscript's native features and functionality.

Store

DECKED

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 14, 2021

I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2021

It took some quiet time for me to really understand how the app works and make it work for my my business but so glad I did it. The support team is very helpful and quick.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2021

Best SMS app out there! So many services the service stops after the sales call but with Postscript the customer support team is unbelievable and continues to win you over time and time again. Stop searching - just sign up.

Using app

About 2 months

Total reviews

3

Average rating

4.3