Postscript SMS Marketing
All reviews
This is honestly the best app on shopify! converts costumers like magic and the customer service are super friendly and responds in seconds(literally seconds) special thank you to ZEV he is the best costumer service guy i ever talked to and big big plus on his Hebrew language! keep it up guys :)
Amazing customer support team & a super user-friendly platform! Walks you through the process of making landing-page signups, creating campaigns, & getting user-compliance. Pumped to keep building our SMS program!
We've been learning a lot about text marketing and always get quick responses to any questions or hiccups we find. Postscripts has been a great new tool we use through Shopify and their customer service is on point! -Marketing Director
This app is INSANE! SMS is the future and Postscript is leading the pack! So many customization tools, and the support team is quick and helpful (shout out Shannon). This is a must!
Great product and customer service- highly recommend to anyone trying to implement SMS into their e-commerce experience!
I'm just getting started with text marketing! Will be using in addition to newsletters for marketing and abandoned carts. Zev, with customer service, has been very helpful with templates & tips & tricks. 30 day free trial is also a winner!
Of all the text marketing apps we've used, this is the easiest, fastest way to get started. Awesome automations make our work a breeze.
Love Postscript, hands down the best platform for SMS. Would absolutely recommend. Great support as well!
Switched over to PostScript after using a competitor's service for years, this platform is far superior. Not only are the interface and functionality amazing, but the support is phenomenal. Anything we need, we're able to get concierge-level support on the spot. Amazing app and team!
Just signed up today and customer service has already been extremely helpful! I’m switching over from Slicktext because I immediately learned how much better PostScripts is in comparison.
So far I am loving this app! It makes SMS marketing really easy to implement and understand. Everyone on the Postscript team that I've interacted with is incredibly helpful and kind!
Postscript is a great SMS app with a nice interface. Easy to use and great support via chat. I use many of these type of apps and this is a top choice.
I'm loving the app so far. I love the abandoned cart feature in addition to the welcome series. Easy way to convert to sales which we've seen a spike in since downloading the app
I tried to use this app it took us 2 days to try to figure everything out, finally got our first text message out and then we find out that there was an automated welcome message with a discount code we didn't set up or know about. Was completely off brand and not something we wanted I even had told someone in chat help that we didn't want anything automated right now. Will be looking for a different app for our SMS needs
We're sorry to hear that you had this experience and we take your feedback seriously. We provide pre-built automations so you don't have to start from scratch but, of course, they need to be reviewed before they are set live. It sounds like there was a mixup and the automation was turned on before you were ready. We apologize for that. If you have issues getting up and running, our team is available on chat and can walk you through how everything works. If you do decide to give Postscript a second chance, we would be happy to help you.
Simply what a great product - the value is amazing but nonetheless the customer service is exceptional and fast! Thank you for that, highly recommended. Shannon you're a rockstar!
Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.
Best of the best Shannon is incredible and helped me and my company out tremendously. I highly recommend her
Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy. Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform. Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.
I had an issue where my sms was fired before I finalized the scheduling process. I contacted customer support and they immediately answered me (even when it was a weekend). They found the bug and they fixed it in record time. They also kept me informed during the whole process of what was going on. Excellent customer support
Postscript has been the best user experience out of any app! Their entire team has been proactive to assist me in getting started & show me any tips to maximize their platform for SMS. Also, if you ever have any questions, their customer support answers & resolves your questions within 5 minutes... Highly recommend. You'd be a fool to go elsewhere!
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