All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2021

New to the app, but the customer service so far has been great. Honest, informative, and very friendly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2021

PostScript has been an immediate asset to our ecommerce store. Customer service is also quick and super helpful!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2021

Love this app! Customer service was great too they helped me with everything I needed! well worth the price too<3

Using app

5 months

Total reviews

6

Average rating

4.3

5 / 5 Share

April 1, 2021

This app has been really successful for us in our free trial period and we will be "subscribing"! I am so impressed with their customer service chat option. Sylvia was a great help to me in figuring everything out!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2021

Everyone I speak with is so incredibly helpful. I have some off the wall questions and they are so kind to provide possible solutions. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2021

Micheal was my rep and he was amazing to say the least. He went above and beyond to help me set up. I am new to this SMS app but with his help I am all set to go and the response time was great.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2021

My retail shop uses a welcome series coupon code for our new customers. We've been having trouble recently with the same subscriber being able to access a coupon code each time jumping onto our site. Not a huge deal but we want it to be special for our first time guests. Today I finally jumped onto a chat with a postscript guru. Michael is our saving grace! He quickly and efficiently helped to solve our problem we had been dealing with for a couple of months. HE IS CRUSHING IT! Extremely kind and helpful. Thanks again, Michael!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

I worked with Porshai today. She was awesome! She not only resolved my issue but also went ahead and provided suggestions to help me with ways I could maximize Postscript. I would recommend postscript not only based off of power sms features but because of the customer service. If anyone actually reads this give porshai a raise!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Super easy to use + setup and very helpful support too! Would recommend for all email marketing needs

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

Simple, pretty and responsive! I love how I am able to integrate it with Klaviyo. Super game changer!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

Recently made the jump to Postscript and so far, the results are quite encouraging. We are now capturing both email and mobile numbers with a single popup and the subscription rate is higher than what we have been getting for email addresses alone with the other App. Definitely recommend Postscript and their Support team!

Store

Epica

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Dec. 20, 2021

Great customer support from Porshai and Taylor. Amazing Account Representation from Travis Yee. The app is great all the way around. It's an easy way to engage with your customer base to create more points to obtain sales.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 22, 2021

I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2021

Absolutely phenomenal customer service!If you've been on the fence about joining Postscript,DIVE IN!

Using app

23 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 16, 2021

Amazing support team, fast and always reliable. Does exactly what it says it does. Has been very helpful!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 15, 2021

Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns

Store

BULLDOG

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2021

Just downloaded this app & the ease of use is truly amazing for someone who knows nothing about text & email marketing campaigns! The staff has truly been helpful beyond measure!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Words cant express how good this app is...hands down the best sms service for ecom..i tried about all of them!! super excited to use this as a growth tool for our business!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

I am literally just setting everything up (like on day 1 of my 30-day trial) and I am BLOWN away by the quality of customer support! Bre has been so patient and understands what my issues are. She even recorded a Loom video to explain something! I am beyond impressed and super excited to see what this app can do for us!

Using app

21 days

Total reviews

1

Average rating

5.0