All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (26 ratings)
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5 / 5 Share

March 11, 2021

Sylvia and Bryan are both brilliant assets to the postscript team. They are both professional, patient, articulate, helpful and personable - their determination to assist and provide solid understanding goes beyond the standard and is greatly appreciated, valued and respected. Thank you both for your time and your constant willingness to help and explain in order to ensure correct and good execution.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

I have used this app for a little over a week. The app is fairly easy to understand. Something that I really LOVE is their customer support team is AMAZING and always there to help. If you have a question, they go out of their way to help. In fact, one of the employees stayed after hours to help me via phone. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Awesome app and awesome customer support! Breanna was super helpful and quick with responding to my needs !

Store

Slayerz

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

I am new to actually using the app, i have always had it but didnt take the time to use. i got all the help and more with sylvia and appreciate her help. I know i asked 10 thousand questions but she still was patient with me. and i can appreciate that. so i am excited to see what i can do with this app and to help my business grow

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

Custom service goes above and beyond! Breanna is amazing, responded quickly and double-checked everything I set up was running smoothly when I had any questions!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

I love this app! It's easy to use and has so many ways to up your text marketing game. The customer service team has been amazing as well. Shoutout to Shannon from customer support for a quick reply even on the weekend.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2021

I've been using Postscript for about 9 months now and it's the best solution for text message marketing. Onboarding is simple and straightforward, the UI is friendly and overall you'll see results pretty instantly. Make sure to set up an abandoned cart sequence and of course a welcome series (put your keyword on your social media for a big boost your bottom line). We recently needed to integrate our Klaviyo opt-in form to Postscript and had some technical issues making sure Klaviyo only handled emails and Postscript only handled texts. I hopped on the live support chat and got it figured out in no time. The Customer Success rep Bryan even tested the opt-in form on his end which was even better. Overall, Postscript is a great product, a great company, and has great people!

Store

douxds

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 3, 2021

Great intro to the site and fast customer support really help set me up with ease, thank you for all of the help Sylvia!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

So easy to use and get set up! I love the chat feature, and our onboarding specialist has been so helpful! We've had positive feedback from our customers too.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

Amazing app and amazing customer service! highly recommend. So helpful and messages get sent straight away.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

PS has been a very good partner for us in our DTC growth; their CS team is also very responsive and extremely helpful. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

This app is great. It comes with a 30-day free trial. The customer service is awesome and it is easy to use.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

This app is great. It comes with a 30-day free trial. The customer service is awesome and it is easy to use.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great features/tools for marketing and reaching our customers through text! Their customer service is professional, also quick at responding and giving feedback/help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

I've recently been using Postscript for my SMS and 1 think I can say I appreciate is their customer service. Thanks for being there.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

We're new to SMS marketing and Postscript came highly recommended by two of our agency partners. It's been incredibly easy to implement and manage, and we started generating revenue with it immediately. Whenever we've had a question, their technical support team has been helpful and quick to respond. If you're interested in launching an SMS marketing program, be sure to give Postscript a try!!!

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 24, 2021

To be honest, I haven't used the app yet as I'm still setting it up. But I have to say that their customer service (Bryan, to be specific) has been incredible.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

I am so impressed by PostScript so far. Setup was so easy and it started generating sales right away. My questions are answered right away, thanks Bryan. I couldn't be happier. I am just sad I had not been using this sooner.

Using app

15 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 23, 2021

We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!

Using app

About 2 years

Total reviews

8

Average rating

4.5