All reviews

Rating Breakdown

  • 5
    97% (1,904 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (27 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2020

Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Aug. 10, 2020

Love this app- total game changer for abandoned carts and upsells. On top of that the customer service is outstanding. Highly reccomend!

Store

Lyte

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Not only was Zev helpful, he made helping me funny and prompt. I figured I wasn't going to get an answer tonight so I was shocked to find that someone popped on right away after my signing up and helping me. He was knowledgeable and helpful all in one. Thanks again and looking forward to working with the postscript app + Shopify. Yall Rock. Highly recommend!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Great app! modern, authentic and customer service is great! Zev, was outstanding walking us through automations.

Store

NCMPRBL

Using app

8 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Amazing..Way better than Attentive. Full Self Service and Customer Support is amazing and supper responsive.

Store

SwissRX

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

Absolutely love Postscript! I worked with Shannon and she went over and beyond during my onboarding process to ensure I am able to utilize every tool Postscript offers. HIGHLY recommend.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

INCREDIBLE customer support and seriously the best SMS app we have ever used!! Give em your money, they will make you more!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

We recently made the switch to Postscript and have been extremely impressed with the customer service (shoutout to Zev!), the ease of the platform, and the integrations Postscript offers us. Their CS team is always available to help and answer questions. It's easy to setup new automations and campaigns that drive revenue and grow our SMS list and last but not least Postscript easily integrates with many platforms/tools we already use to give our customers a cohesive experience.

Using app

17 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

I chatted in with a simple question. Shannon answered my question promptly and then proceeded by saying since you have me, is there anything else I can help with? Would you like me to look at your automations? And she HELPED ME make some edits and create new ones! Shannon has honestly been the nicest and most helpful person I have come across since starting my boutique a year ago! :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Postscript is by far the best text marketing app on the market. Has made an incredible difference in our sales and marketing strategy. Shannon is an absolute rockstar!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Our customers are loving the promos are able to give out via text instead of emails. Super easy to use.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

second store adventure with postscript. It has been really helpful and a no brainer on our first store so I expect the same the second time around. I highly recommend to any serious digital marketers.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

We at agood.com, use Postscript for all International customers and the power of what you can do with the platform outcompete all other options. Especially if you are looking into customisations and subscriptions. Customer service is 5 stars

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2020

Great support! lots of flexibility to configure different flows for mobile vs desktop, and the ability to tie a click from an unidentified mobile device through to checkout so it gets properly associated with the shopify customer is clutch.

Using app

29 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 19, 2022

Omg! I've had Postscripts for almost two years! Rarely had an issue! I ran into something slight (that was apparently my fault) lol and they took care of it immediately and the follow up game is strong!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

The entire team is amazing and customer service is awesome! This app has increased our conversion and customers love it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Shannon was AWESOME! Super helpful, friendly and made this process so much easier to understand! I'm hopeful this will increase my revenue!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Fantastic team here, and an even better app. From 0-60, this team provides best in class service and support. We love everything about Postscript!

Store

OLIPOP

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

Just started using this app and the customer service is AMAZING. Shannon has helped me with setting everything up and has quickly answered my many questions! Very happy with my decision to go with Postscript and am excited to see the results!

Using app

6 days

Total reviews

1

Average rating

5.0