All reviews

Rating Breakdown

  • 5
    83% (545 ratings)
  • 4
    8% (54 ratings)
  • 3
    2% (12 ratings)
  • 2
    2% (13 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 97% (636)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2026

This is a very helpful app, even with the free version. And the support is very fast.

Using app

About 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2026

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Great customer service!

Store

POWOT

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words and the 5-star review! We’re really happy to hear that you had a great experience with our support team. If you ever need help or have suggestions, we’re always here for you. Thanks again for choosing POWR!

5 / 5 Share

March 11, 2026

Using app

Over 4 years

Total reviews

2

Average rating

5.0

3 / 5 Share

March 10, 2026

We are unable to delete old email addresses from the submission notifications. Because our email addresses are rather long, the screen cuts off the X that you would normally use to delete. How else can we delete an email?

Using app

Over 4 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi, thank you for your feedback! We're sorry to hear you're running into trouble removing email addresses from your submission notifications. Please reach out to us at [email protected] and our team will be happy to help you get that sorted out!

5 / 5 Share

March 9, 2026

At first, I found the application a bit difficult to use and it was a little frustrating trying to set everything up. However, their support service was excellent and made a huge difference. Richard Mervil in particular was incredibly patient, helpful, and quick to respond. He took the time to walk me through everything and helped me fix the issues I was having. Thanks to his help, everything is now working perfectly. I really appreciate the support!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, we are sorry to hear that you're having problems with your app. Please reach out to our support team at [email protected] and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

5 / 5 Share

March 5, 2026

Excellent form builder, for a reasonable price. Has everything we need such as branching logic and conditional fields. Integrates well with our storefront. Not complete bug-free but customer service has always quickly responded and solved our issues, which is nice!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We're really glad the Form Builder is working well for your storefront and that features like branching logic and conditional fields are hitting the mark for you. It's great to hear our support team has been able to help you get things sorted whenever needed. If you ever need anything else or have suggestions for improvements, we're always here.

5 / 5 Share

March 3, 2026

The app works well and the support team has been excellent—quick to respond, easy to communicate with, and very clear with instructions. Overall a great experience.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2026

Good integration from form -> items in cart Support has also been helpful

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We're thrilled to hear you're having a great experience and that our support team has been helpful. We're always here if you need anything!

5 / 5 Share

Feb. 26, 2026

Luiz Campos is amazing from POWR. Give him a promotion and a raise! POWR app is irreplaceable!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

great support

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! We truly appreciate it!

5 / 5 Share

Feb. 23, 2026

Easy to use and great customer support! Great way to collect RSVPs for events and polls.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Very helpful and useful app that integrates with our website. Perfect to receive data points from submitted forms. Integrates well with Google Sheets.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2026

Chat support was quick, clear and solved my problem almost instantly.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review — we truly appreciate your support! We’re really glad to hear you’re enjoying the app. If you ever need help getting even more out of it, feel free to reach out to us at [email protected] . We’re always happy to help.

5 / 5 Share

Feb. 12, 2026

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Fantastic customer help. Mithsuo was amazing.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

We’ve been using POWR Form Builder in our Shopify store and while form issues and a subscription hiccup set us back briefly, the support team was exceptional. They were responsive, genuinely helpful, and got our forms fully restored. Exactly the kind of service you want when something breaks. The app itself is flexible and does the job well with plenty of customization and integrations, and having a team that actually helps when stuff goes sideways made all the difference for us. Definitely worth considering if you want both a capable form builder and support that doesn’t ghost you.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for sharing this thoughtful feedback. We really appreciate you highlighting both sides of the experience and we’re glad our team was able to step in quickly and get everything fully restored for you. It means a lot to hear that our support made the difference when things went sideways. That’s exactly what we aim for. We’re also happy to know the Form Builder’s flexibility and integrations are serving your Shopify store well. Thanks again for taking the time to leave such a detailed review, and if you ever need help down the road, we’ll be right here.

5 / 5 Share

Jan. 21, 2026

I'm older than 50 so I am adapting to the new way of customer service that is now designed to be written digital only, & so much slower than an actual conversation with spoken words & immediate back & forth info sharing. Takes twice as long to get unstuck than it used too, and after health, Time is our next most important & scarcest resource - then money ;) That said, I'd like to thank the Team at POWR Form Builder as they've been very helpful, very clear, and very knowledgable. Mostly it's intuitive, logical, and efficient - then my starting-to-crust-on-the-inside wee brain needs a little help. Thank you Legends, especially Arlyne - thank you.

Using app

About 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share this. It truly means a lot to all of us. You’re absolutely right, the shift to digital-only communication can feel slower and more demanding than a real conversation, especially when time is already such a precious resource. We really appreciate your patience as we work within those limits and do our best to make things clear, efficient, and genuinely helpful. Your kind words about the team mean a great deal, and I’m especially grateful for the mention. It’s been a pleasure helping you, and we’re always here if you need support along the way. Thank you again for the encouragement and trust.

4 / 5 Share

March 12, 2026

Great support today.

Using app

Over 6 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 😊 We’re happy to hear you’re enjoying the app. If there’s anything we can help with or any way we can make your experience even better, feel free to reach out to us anytime at [email protected] — our team is always glad to help. Thanks again for your support!