POWR Form Builder Contact Form
POWR: Easy Contact Form Builder for E-Commerce
Rating
4.7
feedback
1,456
chart
#83
All reviews
Rating Breakdown
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Dec. 12, 2024
5/5! The app really does the job, and their support ensures everything runs smoothly. Well done! Highly recommend this app.
Dec. 12, 2024
I’ve been using POWR Form Builder, and I have to say it works wonderfully! The installation process was seamless and incredibly easy. The user interface is intuitive, making it simple to build forms quickly and efficiently, even for someone without a lot of technical expertise. On top of that, the POWR Team is fantastic! Whenever I’ve had a question or needed deeper insights, they’ve been incredibly responsive and helpful. Their support has been top-notch, which really adds to the overall experience. Highly recommend it to anyone looking for a reliable and easy-to-use form builder!
Dec. 2, 2024
incredible, easy to use, fully customisable app. such a nice team they have here as well. 100% recommend anyone who needs a form builder for their store.
Nov. 25, 2024
Easy to use app. Excellent Support...responds quickly, helpful, and friendly. I rarely have to use support, but when I do, they are on it.
Nov. 20, 2024
Whole app is a joke. Installed this app for a simple form which was perfectly working at the time. Then without any communication, half of my form is now under paid version and doesn't work for my clients (upload photos etcs) At this point the basic shopify form does the same job.
Hello there, Thanks for taking the time to post this feedback. However please note that there is a limit of elements that can be used under a free plan as stated in our pricing page. The Upload option has always been under paid version only. In order to have access to the paid features, please be mindful that you should purchase the plan accordingly. Our support team would be more than happy to assist regarding that matter and eventually come to an agreement, as your satisfaction will always remain our priority. Please send us an email as soon as you can at [email protected] and we'll get back to you right away!
Nov. 14, 2024
Luiz Campos was our support agent and he was super fast and efficient. We have been using this app for years and always have had the best experience.
Nov. 14, 2024
The support team was able to resolve my problem very quickly. His response was prompt and very professional.
Nov. 12, 2024
Irina was amazing and helped me get my form working on my page, when I got stuck. I am looking forward to adding more forms to my page. Thanks
Nov. 1, 2024
I installed this app after testing the Free version, then upgraded and paid for the full year of the Starter plan. I set up the Autoresponder and found that this developer includes their own Unsubscribe link in the footer and you cannot change it unless you upgrade (again!) to the Pro version, even tho their documentation says you can remove the footer with their info with ANY upgrade. But when you click the link to change it in the settings, a pop-up says you must upgrade to Pro! This is misleading customers and forcing them to upgrade to Pro in order to comply with Anti-spam laws! Their support is useless and I asked for a refund less than 24 hrs after having deleted the app. I hope these guys fix this asap, stop misleading customers to force them into the Pro upgrade (which is valid for one option of "Selected Autoresponders" but I used "All Responders" and per their documentation my upgrade should allow me to change within this option). I emailed these guys several times and they told me to clear my cache and try changing the setting again. I have been a webdesigner for 30 years, I know about caches but regardless it didn't work anywayt. I would not use this app. Autoresponder is a required feature for most store owners and this app is taking advantage of Anti-spam requirements. I reported it to Shopify also. I expect a full refund of the annual fee I paid from this developer immediately. I deleted the app and used it less than 24 hrs. I won't use any other apps from these guys or recommend it to my clients either.
Hello there, We appreciate you taking time to express your frustration, and sincerely apologize for any misunderstanding while using our form. Please note that the feature you requested is under Pro plan only. We would never force you to upgrade in any case, as our team are always ready to issue a refund when needed. We noticed a discrepancy on your account, causing that feature to be showing under Starter plan. However by the time our support team investigated to get back to you with a final update in less than 24 hours only after our last email, we were surprised and sadden to see this review from you unfortunately. We managed to identify the issue in less than 24hrs and our Support Manager had already decided to upgrade your plan to Pro for free in order to compensate for the misunderstanding. However your patience and understanding would've been very considerate during the process. Your satisfaction still remains our priority; we have issued you a full refund and also sent you a personal email with an offer of compensation for any inconvenience caused.
Nov. 1, 2024
POWR Form builder has been a game changer for our business. This app helps us generate leads to collect custom job information. It is super easy to use and publish on our website. There are also so many good options for customizing the contact form. Thanks guys!
Oct. 29, 2024
Richarde Mervil was so helpful! He worked with me to customize my form and build out my site for free. Such an awesome onboarding experience!
Oct. 23, 2024
Excellent customer service when I needed additional help with installing a form on my page.
Oct. 10, 2024
Top, Richarde M did helped me very good and directly. No issues, this guy is awesome!
Oct. 6, 2024
We used the app for a few days and so far - we are very pleased with it. The setup is easy and by using these unique, custom-made forms, we were able to provide a more professional and functional interface for our customers. Highly recommended.
Sept. 27, 2024
All works great, had some issues but the Richarde M. solved it immediately.
Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.
Sept. 27, 2024
I've been using the POWR Form Builder app for several years and it adds great functionality and nice designs to my site. When I've had a question or technical issue, the support team has been responsive and super helpful. Highly recommend POWR!
Hi there, We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.
Sept. 11, 2024
I had a question and they gave me a specialist and fixed the problem right away.