All reviews

Rating Breakdown

  • 5
    83% (1,189 ratings)
  • 4
    10% (150 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2022

We use this for Wholesale Contacts. We had an issue, and I contacted support who responded and fixed the issue within 2 hours. Amazing service, great product.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your feedback! Glad you're loving our apps! It's customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

2 / 5 Share

Sept. 22, 2022

I do NOT like this app I don't like that it is not from my URL and that it requires folks to create an account. People should be able to ask questions seamlessly.

Using app

2 days

Total reviews

1

Average rating

2.0

Developer Reply

Thank you so much for your feedback and we are very sorry to hear about your experience with our app. We are more than happy to improve our apps to serve you better. Our Form Builder doesn't require visitors to create an account. Please send us an email at [email protected] and we'll be more than glad to help and answer all the questions that you may have. We sincerely apologize for the inconvenience this has caused.

1 / 5 Share

Sept. 13, 2022

The app provides an unusable service, why am I being prompted for this? Please cancel my charge! “What happened? You've requested a page on a website (www.powr.io) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare's system. What can I do? If you are the owner of this website: you should login to Cloudflare and change the DNS A records for www.powr.io to resolve to a different IP address.”

Using app

27 days

Total reviews

12

Average rating

4.6

Developer Reply

Hello Viviebike, Please accept our sincerest apologies concerning the server issue you experienced. Please know the downtime you referenced in your review was not a result of our failure, but caused by our hosting provider, Heroku. Their entire network went down for 6 hours, which in turn directly affected the entire POWR network. There was nothing we could have done to prevent the interruption and we regret this happened to you. You can view detail about this issue here: https://status.heroku.com/incidents/2453

4 / 5 Share

Sept. 12, 2022

Useful so far, videos online have been helpful. Their FAQ's responded to many of our questions and their website has all of the infromation you need.

Using app

21 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your review! It's always nice to hear of your experience with us, as it pushes us to do even more for your continued satisfaction. If you have any questions, please feel free to reach out anytime as we'd love to hear from you :)

5 / 5 Share

Aug. 29, 2022

I am new to Shopify and to meet my google requirements, I needed a contact form. This was very daunting but this whole process was easy to use and I'm super happy.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Richcarde Mervil helped me with my claim and his service was excellent. His reply was prompt and he resolved my concerns with ease. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your nice and honest feedback, glad to know that you're enjoying your experience with us! Your satisfaction is what makes us love what we do :)

5 / 5 Share

Aug. 16, 2022

We've been using this app for a while for support emails. Works great. We;ve received excellent support on any of the little things that have popped up along the way.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

5 / 5 Share

Aug. 8, 2022

We use this app to capture wholesale leads on our website. It works great. It is easy to create and change the form as needed, and the one time I needed customer support they were very fast to respond and resolve the issue.

Using app

Over 3 years

Total reviews

10

Average rating

4.5

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

5 / 5 Share

Aug. 5, 2022

POWR Contact Form is an excellent platform to build simple and dynamic forms. Their customer support is excellent and responsive.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Love it. It's super easy to use. I would 100% recommend it to my colleagues. Love the payment feature. I was pleasantly surprised by it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience with the POWR app!

5 / 5 Share

July 15, 2022

Very powerful and useful app. Can do a tremendous amount with only the free plan. Created numerous forms that are boosting customer satisfaction, and the pop ups are genuinely resulting in more sales. The team is also very responsive to any questions and errors, very kind and helpful people.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

5 / 5 Share

July 15, 2022

Support is almost instant. No need to wait 5 working days for a response. Very effective! The app itself easy to use.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate you taking the time to share your experience with us and the community. Do reach out to us for any suggestions or queries and we'll be more than happy to help.

5 / 5 Share

June 21, 2022

Great support when I had a problem with an uploaded document link broken. Fixed in one day :-) Great product and great service :-)

Store

NEC

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Die App hat viele Funktionen mit denen man genau das basteln kann was man braucht und ist trotzdem gut verständlich. Manchmal scheint der Mail Notification Service nicht immer zu funktionieren, aber der Support hilft sehr schnell und effektiv!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us and the community, please let us know what we can do better so we can receive a 5star review.

5 / 5 Share

June 20, 2022

I used this app for contact form i really enjoyed, my experience, and how simple the process was. Great app!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries. We look forward to serving you again.

5 / 5 Share

July 20, 2023

This form is easy to adapt to create lots of other forms! Tech support response was quick and accurate. July 20, 2023 Chat was ENORMOUSLY helpful. This form creator serves many purposes for us and Chat is there to help us get the best use.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

4 / 5 Share

May 26, 2022

Se puede hacer buenos formularios. No se me ha complicado la posición de los campos y los títulos de ellos

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

¡Gracias por la gran crítica! 😍 ¿Algo que podamos hacer para obtener 5 estrellas de usted? ¡Nos encantaría escuchar sus comentarios!

5 / 5 Share

Feb. 28, 2023

POWR never gives up when they solve a problem. I appreciate the support. If I have a problem they really listen to the problem and they solve it.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.

5 / 5 Share

May 18, 2022

I appreciate the simplicity of this app to create a basic form on my website that works! Thank You.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your feedback! Glad you're loving our our apps! Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

May 13, 2022

Answered my questions very quick and promptly! For some reason the photo was not looking right on mobile and they resolved this for me within minutes. Thank you so much!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.