All reviews

Rating Breakdown

  • 5
    83% (539 ratings)
  • 4
    8% (54 ratings)
  • 3
    2% (11 ratings)
  • 2
    2% (13 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 97% (631)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2023

Very helpful. Thank you for your support on the free plan. Fast and efficient, sorted out my problem in minutes.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😊️ It's customers like you that make our job wonderful!!!

5 / 5 Share

April 6, 2023

Client support helped me with my problem and it was solved quick and easy! The chat is nice and friendly.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Our gratitude for the review, and super glad we were able to assist as expected💙️ You can stay assured that we will always do our best so you can always have the best experience possible with us!

5 / 5 Share

April 6, 2023

Great customer service! Mithsou was quick and helpful. The forms are easy to create and insert into the website.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback🤩️

5 / 5 Share

April 4, 2023

Richcarde M. in customer support was perfect. Quick and thorough in his response to me. Thank you so much!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your feedback; we're delighted to know that you're enjoying your experience with us! In case of further queries, please don't hesitate to contact us again anytime at [email protected] or via our in-app chat and we'll always get back to you right away to assist😊️

5 / 5 Share

March 30, 2023

Great set of apps. We use the Form Builder and Popup apps and both do exactly what they need to. We had a little trouble getting the Popups to show up on some of our items, but Richcarde with support was very knowledgeable and resolved our issue quickly

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you sooo much for your review💙️💙️

5 / 5 Share

March 24, 2023

The customer service I received was great! My problem was easily solved with Richcarde's help. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback, glad we were able to assist as expected😇️ We will always be there for you anytime!

5 / 5 Share

March 22, 2023

Excellent customer service! Very easy to use. The entire suite is worth every penny. Each app provides different functions and can be utilized to fit every type of buiness.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our features and support team has been so satisfying😊

5 / 5 Share

March 17, 2023

Great app and very helpful support. Highly recommended. Best form builder with a free plan. I hope they keep it

Store

bling.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review, and super glad we were able to assist as expected💙️ You can stay assured that we will always do our best so you can always have the best experience possible with us!

4 / 5 Share

March 16, 2023

This app is really easy to use and they have WONDERFUL support! Richcarde has been super helpful on their support team! Two issues I have are: 1) I wish there was a bit more customization available, and I wish the form loaded faster on our website (it's always the last element to load on the page).

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello there! Please note that your satisfaction is, and will always remain our priority over anything else. You can stay assured that our engineers are already working on this matter in order to push a fix asap for a better navigation experience on your end. Thanks a lot for your patience with us🙏️

5 / 5 Share

March 9, 2023

The App itself is really great and fits all your needs with integration into platform, support is also great when it comes to service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you sooo much for your review💙️💙️

5 / 5 Share

Feb. 28, 2023

Richcarde's customer service was prompt and perfect! No hassles or worries at all! 5 stars recommend this app!

Store

AOOS

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today😉️

5 / 5 Share

Feb. 16, 2023

Excellent app with excellent support. Special shoutout to Richarde M. who was extremely helpful in supporting me through my first steps. He is the best. This is the best form builder I have experimented with.

Store

MBPC

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback😃️ It was wonderful assisting you today, and super glad I was able to help! Feel free to reach out again anytime at [email protected] or via our in-app chat and we'll get back to you right away as usual.

5 / 5 Share

Feb. 16, 2023

it is a useful tool that works. Live chat support works fast too. es una herramienta útil que funciona. El soporte de chat en vivo también funciona rápido.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We really appreciate it and are super happy to hear your experience with our team has been so satisfying😊

5 / 5 Share

Feb. 10, 2023

Richcarde was very helpful! We had an issue with our form that he resolved very promptly. Excellent service!

Using app

About 4 years

Total reviews

6

Average rating

4.8

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you so much for your review💙️💙️

5 / 5 Share

Feb. 8, 2023

Breathe of fresh air for customer service! Very rare these days to talk with a human that can help with a good attitude whose knowledgeable. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

5 / 5 Share

Feb. 6, 2023

I would definitely recommend this app to everyone! You can create beautiful Contact form and if you have any problems it's SUPER EASY to talk to someone. They will do everything to help you out. GREAT CUSTOMER SERVICE!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback; glad you're loving our apps😊️ It's customers like you that make our job wonderful!

5 / 5 Share

Feb. 6, 2023

Great customer service on the chat, quick, no hassle and super helpful. Resolved my query without difficulty. Thank you!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

I absolutely love Powr! Simply the best app to communicate with your clients! Highly recommended. Keep it up!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Irina and Richcarde got back to me within a few minutes after submitting a support ticket on a Friday and had us fixed up before the weekend! Great staff and super helpful! They even sent a follow-up email to ensure we were dialed after we fixed the issue on our end! Thank you, guys!

Store

SDHQ

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for your feedback! It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us anytime for any questions, concerns or suggestions :)

5 / 5 Share

Jan. 19, 2023

Richcarde has been very helpful when we need help with anything. Customer service response time has been very good, and they have seen any issues through to resolution.

Using app

6 months

Total reviews

7

Average rating

5.0