All reviews

Rating Breakdown

  • 5
    83% (1,189 ratings)
  • 4
    10% (150 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (20 ratings)
  • 1
    4% (56 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2024

ho parlato con richcarde M. e mi è stato d'aiuto risolvendo ogni mio problema, davvero ottimo.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Great Customer Service

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Richcarde was very helpful and sorted my problem very quickly. Excellent customer service :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Thank you very much Mithsou Mervil

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Customer service was amazing, app is easy to work through. no complaints! Highly recommend

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and sharing your experience with us 😊

1 / 5 Share

Dec. 17, 2023

He was very smooth before the purchase, but couldn't enter after the purchase, so it is not recommended to use it

Using app

27 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, So sorry for your bad experience with our app. Could you please reach out to us on [email protected] we will be happy to sort this problem out for you!

5 / 5 Share

Dec. 14, 2023

Been using a paid version of this app for years now, love it. I especially appreciate how the creators are always seeking insight from users to improve and enhance the app experience. Customer service is also always timely and thorough. Thank you to all at Powr, and thank you to Irina for her most recent assistance.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Many thanks to Arlyne. Great support with kind words.

Using app

6 months

Total reviews

10

Average rating

5.0

Developer Reply

We're very glad to know you've had such a great experience with us!!! Thank you so much for your review 💙️💙️

5 / 5 Share

Dec. 13, 2023

The agent I worked with was very helpful in getting my issue resolved. I love the chat option and I would definitely recommend.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Easy and intuitive to set up. The support team was quick to respond and provided a clear guide.

Store

MOFT

Using app

Over 4 years

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your feedback and glad to know you're loving both our app and support team😁️😃️ It's customers like you that make our job wonderful!

5 / 5 Share

Nov. 28, 2023

Using app

About 6 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2023

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 14, 2023

would not recommend, very poor customer service that really seems to not know what they are doing. Only by email, foreign, 24 hr plus delay, has really screwed up my Shopify site and cant get it off (they did the install). Hoping this review might make them take notice and get this done after more than four requests.

Using app

About 1 year

Total reviews

3

Average rating

3.3

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns.

5 / 5 Share

Nov. 14, 2023

Richcarde was incredibly helpful, attentive and vigilant during our back and forths and was able to totally resolve the issue I was having!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and sharing your experience with us 😊

4 / 5 Share

Nov. 10, 2023

Fast responnse and very knowledeable on the issue I was having using the app. I would recommend the anytime.

Using app

Over 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks a lot for the review​ !! Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection. Is there anything we can do on our side to deserve a 5-star instead? Anything it is, please do not hesitate to let us know and you can stay assured that we will do my best to help! Please note that you can edit the rating using the same link below 😊️🙏️

5 / 5 Share

Nov. 8, 2023

sehr gut immer wieder gerne schnell geholfen

Store

Ko-Stop

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I use POWR to add custom forms to my shopify site and I LOVE IT! Its so easy and the automations save me so much time!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

This is an awesome app. I had an issue today which Richcarde resolved very quickly. I was also happy to see that it is now Shopify 2.0 compatible which makes adding it to your site even easier than it used to be.

Using app

About 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback, and glad to know you're loving both our apps and support team😁️😃️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Nov. 1, 2023

very helpful.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad to know that our Form Builder is working according to your needs🙂️

5 / 5 Share

Oct. 31, 2023

Customer service team was great, very helpful with the changes that i needed to make without it being to complicated. Richarde M was a great contact.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and sharing your experience with us😊