All reviews

Rating Breakdown

  • 5
    78% (322 ratings)
  • 4
    9% (38 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    9% (39 ratings)

Reviews with Text

  • 86% (358)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 24, 2023

Thanks for your help Richcarde! You were very helpful getting my pop up for my site up and running! It is up and going.

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, Thank you so much for your feedback, and glad to know that you're enjoying your experience with both the app and our support team! If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at [email protected] as we'd love to hear from you again :)

1 / 5 Share

Dec. 23, 2022

App slowed down my website immensely, after removing to see speed difference and then trying to re-install it tried to charge me again after paying for 12 months, avoid.

Using app

18 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there! So sorry this is happening to you. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. If we have charged you incorrectly we will provide you a refund.

5 / 5 Share

March 13, 2024

UPDATE 13.3.24: This is to express my complaints. I no longer need the app, decided to cancel my annual subscription, uninstalled it and asked for a refund as i cancelled the first couple of days of the annual renewal. I keep receiving emails from the developers, asking why i left etc. in which i have replied that i just do not need the app and i want to cancel and receive a refund, simple as that. It has been nearly a week that i still havent received my refund. I used this app to create effective pop up banners, mostly for getting emails from visitors and communicate offers/discounts. Simple set up, many options available to customise the banners, quick and kind support, value for money, would recommend :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Our sincere apologies for the misunderstanding. It looks like you received an automatic email about your cancelled subscription at the moment of your current ticket with one of our agents. Please rest assured that it was never our intention to confuse you in the process. Your subscription has been cancelled + refunded as requested, and an email was sent by the support team already to inform you. Your satisfaction will always remain our priority over anything else. Please feel free to reach out to us again anytime in case you install the app again, as we would love to hear from you :)

5 / 5 Share

Nov. 11, 2022

I was trying to fix my popup window for forever with no luck. I contacted POWR and within 30 minutes, Richcarde immediately fixed the problem for me! Such great customer service and response time! Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We always love to hear that you're enjoying your experience the best way possible with both our features and support team, that's highly appreciated. We will always be there for you anytime :)

5 / 5 Share

Oct. 28, 2022

I ran into an issue as i was trying to install a pop up and contacted the app's customer support and they solved my issue right away. they are very responsive, and knowledgeable. a great experience so far, plus the graphics look very good!

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your feedback, it's always a pleasure to know that you're enjoying your experience with both our app and our support! We'll always be there for you anytime and whenever you need :)

1 / 5 Share

Oct. 26, 2022

Funzionava alla grande la versione a pagamento...per un'ottimizzazione SEO abbiamo disinstallato l'applicazione per reinstallarla dopo circa 1 giorno e non hanno voluto riattivare l'account già pagato in quanto lo abbiamo disinstallato. Ho contattato il loro reparto tecnico e mi hanno detto che dovevo pagare DI NUOVO l'abbonamento per avere la versione performante già pagata. Un'ottima app veramente ma decisioni amministrative veramente non giuste.

Using app

About 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Hi there! So sorry this is happening to you. Kindly contact us directly at [email protected] detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

5 / 5 Share

Oct. 4, 2022

I used this app to help fix my popup and sidebar popup. The help available is outstanding. I would definitely recommend it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you sooo much for your feedback!! Glad to know that you're enjoying your experience with us so far. If you have any questions, concerns or suggestions, please feel free to reach out anytime at [email protected] as we'd love to hear from you :)

5 / 5 Share

Sept. 20, 2022

We're 100% happy with how this app is working on our store! The support team is impeccable and prompt! We reached out to the team twice and our issues were resolved promptly. Thank you!!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

挺好的,就是展示不出来,我要崩溃了,我在试试看吧111111111111111111111111111111111111111111111111111111111111111111111111111111111

Store

UOOYAA

Using app

26 minutes

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 9, 2022

Have been using the app for quite a while. Works as promised, easy to customize and tracks data well. Lost one star as we have experienced some small glitches, but they were promptly corrected by the support team. **Response time of support has been phenomenal and they have explained the issue and the fix.

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 7, 2022

I hope that this app can help to get more leads and sales. Just installed, yet to see results. Easy to install. It is free and the template looks cute

Store

BEAUT.

Using app

About 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your feedback. If you have any questions, please do not hesitate to reach out anytime at [email protected] as we'd love to hear from you :)

5 / 5 Share

Aug. 24, 2022

Easy to use (drag and drop, style and editable form fields), covers everything we require and fast-friendly support when needed.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with team to let them know to keep up the amazing work.

5 / 5 Share

Aug. 15, 2022

Highly recommend the app to anyone. These popups are a great way to solicit emails from prospective customers.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

I am new in creating Pop up! I was pleasantly surprised that I was able to get what I needed with this app. The only downside is that you cannot chat with support but once you submit the ticket it gets answered right away! Irina, thank you for your help!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

4 / 5 Share

July 27, 2022

It looks good as a start, but I haven't used it enough to give a review. Need to use it more to understand all its features and limitations.

Using app

12 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the great review! 😍Anything we can do to get 5 stars from you? We’d love to hear your feedback!

5 / 5 Share

June 16, 2022

Great app. Friendly Staff! Had a few issues but they helped me sort it out very quickly, app is working well now!

Using app

2 days

Total reviews

6

Average rating

4.7

Developer Reply

Hi there, We are incredibly grateful that you took the time out to leave us this note! Our company makes customer satisfaction a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Do reach out to us for any other queries and we'll be more than happy to help.

4 / 5 Share

June 10, 2022

Configuré la app para pop ups, lo quería solo visible en homepage pero solo pude configurarlo en todas las páginas. El servicio de atención al cliente me ayudó con la configuración, muy amables.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hola! Gracias por tomarse el tiempo para salir de nosotros una evaluación. Háganos saber qué podemos hacer para ganar esa última estrella!

4 / 5 Share

May 18, 2022

Pretty straight forward app! Easy to navigate and customize and as a small business owner, I like easy!

Using app

21 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star!

5 / 5 Share

May 14, 2022

Plus besoin du codeur pour faire des pop up YAY! Ça fait quelque heure que j'essayais de trouver comment généré des pop-up pour ne plus avoir a payer pour ça et pouf, powr service gratuit... comblé pour le moment

Using app

19 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour à tous! Merci pour votre avis! Heureux que vous aimiez nos applications ! Ses clients comme vous qui rendent notre travail merveilleux. Contactez-nous pour toute suggestion ou question et nous serons plus qu'heureux de vous aider.

5 / 5 Share

April 29, 2022

Utilice la aplicación y todo muy bien, fácil y un servicio profesional atentos en todo momento para resolver dudas.

Using app

4 days

Total reviews

6

Average rating

5.0

Developer Reply

We are so grateful for your review. Thanks for sharing your rating with us. Please reach us in case of any suggestions or questions. We will be more than glad to help.