All reviews

Rating Breakdown

  • 5
    75% (637 ratings)
  • 4
    12% (103 ratings)
  • 3
    3% (28 ratings)
  • 2
    2% (16 ratings)
  • 1
    7% (62 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 19, 2020

Review from www.octopusdenmark.com Really bad app. I spend almost two hours without finding a solution for a simple text information pop-up. Also it says that there is a free plan availble, but it keeps asking again and again for an upgrade to a paid plan. The free plan is a scam

Using app

About 2 years

Total reviews

20

Average rating

3.6

1 / 5 Share

March 16, 2020

Pretty terrible app. It does what many other apps do and it's more expensive. The free plan is good for nothing.

Using app

6 minutes

Total reviews

3

Average rating

2.3

2 / 5 Share

March 3, 2020

Good range of tools but i get annoyed at any app that leave remnants of code on your website after you have uninstalled. If you want to make apps for shopify learn to remove the code so you don't vandalise sites after you are no longer needed. It is this kind of nonsense that creates slow page times. It's doubly frustrating when every app developer claims their app doesn't slow a site down. Buddy, if you can't uninstall an app properly, i don't trust your opinion on page speed slowing.

Using app

4 days

Total reviews

12

Average rating

4.1

Developer Reply

Hey there! Thank you for taking the time to provide us with this feedback. Just to clear things up, we do give you the option to completely remove the code. If for whatever reason that does not work, we can strip it on the back end manually. Feel free to reach out to our support and ask for me directly. I am more than happy to take a look at the install and get you taken care of. Waylon W | Customer Success

1 / 5 Share

March 2, 2020

The customer service team on this app are a joke! Firstly I did not approve the one-time purchase of 40 something USD, I was unknowingly charged and deleted the app immediately when I realised it wasn't going to need it. When I got a chance to check my Shopify bill, I reached out to the team. I was 3 days outside their refund window and they would not refund me for the purchase. JOKE.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you so much for bringing this to our attention. We do understand that mistakes can be made and that there may not have been an intention to purchase the plan. We are rigid on our policy to not play favorites, but we are going to take care of you in this case. We are going to honor a full refund at this time, but please reach back to me directly if you have any questions or concerns regarding your account. I am more than happy to help if you wish to continue with our service. Waylon W | Customer Success Manager

4 / 5 Share

Feb. 24, 2020

This app has a decent free version. II is helpful to remind my customers to join my newsletter and keep up to date with my business.

Using app

6 months

Total reviews

1

Average rating

4.0

1 / 5 Share

Feb. 12, 2020

After spending 3 hours trying to make my popup decent on my website I gave up. If you have a long scrolling homepage like 95% of people, then no matter if you choose a middle screen or bottom right pop up, it will never be displayed correctly. (basically it is displayed at the bottom right of your PAGE and not your SCREEN), the pop up is not "sticky". Therefore on a long scrolling home page it doesn't make any sense... Anyway, I finally gave up, uninstalled few hours later the same day, and despite asking for a refund, I still got charged for a MONTHLY fee, (for 3 hours of usage without even being to get the app to work). Thanks for the scam. Cheers

Using app

5 days

Total reviews

12

Average rating

3.8

Developer Reply

Hello, I'm sorry to hear that you were having problems with installing your POWr Popup. Please try to do an all pages install to install your popup as this is an issue with the Shopify theme that you're using on your site.

5 / 5 Share

Feb. 11, 2020

I just added this app. It will send a message to my business customers about purchasing options.

Using app

Almost 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 5, 2020

Super easy to use, just what we needed! The free plan had all the basic functions we needed, but it's really feature rich to enhance your business with the upgrade!

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

This app was very helpful indeed, it really helped my business grow. I highly recommend this app to all

Using app

About 21 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I used this so to help me gain more subscribers. I downloaded it 2 days ago and have 25 new subscribers already! Highly recommended.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thank you for the amazing feedback. We are happy to hear your success so far. Please reach out directly if you need anything else or want some information on our other plugins that may also work for you. Waylon W | Customer Success

5 / 5 Share

Jan. 20, 2020

Fácil de usar. Buena, rápida. No te laggea la página. Amigable. No tiene muchas funciones en gratis, pero es gratis! Así que está perfecta! Gracias

Using app

2 days

Total reviews

11

Average rating

5.0

1 / 5 Share

Jan. 16, 2020

This app has lots of bugs. If you fool around some, you can eventually get a popup posted, but there will be lots of problems along the way. And some of them simply because of the app. For example, every second time I tapped on a popup, for some reason text was selected on the popup. I tried this on the following devices: iPhone Xs, iPhone 6s, iPhone 7, Galaxy S9, Galaxy S10, Xiaomi Mi9, MacBook Pro 2012. So this is not an OS problem, or a computing problem. Somehow I managed to get two popups laying on top of one another. Not sure how I did this. After playing with this for a while, I just restored my previous theme and started again. Thank goodness I had saved it prior to trying this app. Then there is this unpublish feature. I have no idea what it means, how it works, or how to enable it. It seems to me that the term unpublish should mean stop throwing the popup. Never figured this out. I tried to delete a popup using the delete selection. It doesn't delete. Rather it says to first unsync. OK. So I unsync and tried again. Didn't work. I then deleted the URL locations for the popup thinking this may be related to the delete. Still didn't work. Then I go back and the UnSync option has reverted back to Synced! I give up! One star. I lose my $3. You shouldn't make the same mistake. If I save one person from this hassle, this review will have been worth my time. I had a second marketing app installed from a few days ago and noted that they had an option to post popups also. So I tried with that app. Got everything working inside of 30 minutes. The results are clean. I'm not going to post the name lest someone think I am only trying to promote the other product. UPDATE: The developer posted a response to my review, and I was offered the opportunity to make additional comments. These are my comments. I'm sure there are explanations for everything I mentioned. It took the developer 500 words and multiple paragraphs to offer some explanations, which is exactly my point. The app is not intuitive. Delete doesn't always mean delete. Unsync doesn't always mean Unsync. So on and so on. Modern software needs to be intuitive. Nobody wants to study a user manual and chat online to learn a piece of software that costs $3.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you so much for your valuable feedback and so sorry you had to go through all this. 2 pop-ups could be installed on one page with a different purpose. For example, one shows immediately and the second if your visitor leaves the site. That is why we have that option to install 2 pop-ups on one page. Concerning Sync and Unsync features. Our app cannot be deleted if it is synced with other apps since it will affect all of them. That is why you could see this warning about to unsync the app before deleting This feature was made for our customers who has a lot of similar apps installed on different pages/sites and it allows to apply all changes to all synced apps in one click. Please check this article for more info: https://help.powr.io/hc/en-us/articles/115002045167-How-to-Copy-a-Plugin If you want unsync your app, then you would need to click on the unsync and then click on the Publish button to save unsync changes. Concerning Unpublish. It's not a button which should do something. In our dashboard, we are showing the status of your apps: Draft - (black) This plugin is saved in your account but it was never published on a live website. Unpublished content - (yellow) This plugin is a live on your website, but your latest changes wasn't published yet. Published - (green) This plugin is published and live on a website. Any changes made to the plugin are reflected on the website. Concerning text by tapping on pop-up. Could you please reach us at [email protected] and we will be happy to sort this problem out for you. 2 pop-ups could be installed on one page with a different purpose. For example, one shows immediately and the second if your visitor leaves the site. That is why we have that option to install 2 pop-ups on one page. Concerning Sync and Unsync features. Our app cannot be deleted if it is synced with other apps since it will affect all of them. That is why you could see this warning about to unsync the app before deleting This feature was made for our customers who has a lot of similar apps installed on different pages/sites and it allows to apply all changes to all synced apps in one click. Please check this article for more info: https://help.powr.io/hc/en-us/articles/115002045167-How-to-Copy-a-Plugin If you want unsync your app, then you would need to click on the unsync and then click on the Publish button to save unsync changes. Concerning Unpublish. It's not a button which should do something. In our dashboard, we are showing the status of your apps: Draft - (black) This plugin is saved in your account but it was never published on a live website. Unpublished content - (yellow) This plugin is a live on your website, but your latest changes wasn't published yet. Published - (green) This plugin is published and live on a website. Any changes made to the plugin are reflected on the website. If you are experiencing issues with our Pop-up app or other app, please reach us on [email protected] and we will be happy to help you!

1 / 5 Share

Jan. 9, 2020

The worst of worst! Not helping at all, poor performance, ugly design and really limit functions! Don't buy, only when you want to waste your money.

Using app

5 minutes

Total reviews

6

Average rating

4.0

Developer Reply

Hello, thank you for your review. Your opinion is very important for us Could you please reach us on [email protected] and provide more detailed feedback? We would like to improve our apps to serve you better.

5 / 5 Share

Jan. 2, 2020

I use this app to help me grow my customer base! Collecting e-mail addresses will help me market my business

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

I love this appt, it is easy and user friendly. It made a big difference in the look of my website. Great

Store

LEXRO

Using app

2 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 2, 2019

This app was easy to use. I just installed it so I will see how well it works for my site. If does well I'll upgrade.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

I just added the free version to my store. Easy to customize and looks great. Will upgrade to paid version if it works well for a month.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2019

I really enjoyed the easy setup process. The free version allowed lots of customization - which is quite handy! Made the pop-up banner in less than 10 mins. No fuzz. SUPER GOOD

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 15, 2019

The free plan allow almost nothing. I also tried other app from the same dev. , specifically the one to bulid "FORMS" and it is advertised as ok with Shopify POS, but it's not. I don't like this.

Using app

18 days

Total reviews

36

Average rating

3.3

5 / 5 Share

Nov. 6, 2019

So far I think it is really cool and easy to create and form to my liking. I am excited to use the app.

Using app

3 months

Total reviews

4

Average rating

5.0