POWR Popup: Sales Popup
Boost Sales & Grow Your Email List with POWR Popups...
Rating
4.6
feedback
840
chart
#244
All reviews
Rating Breakdown
Review RSS Feed
Dec. 11, 2023
Dec. 8, 2023
This app has been a great tool to increase my customer contact. It's easy to use & manage. I've only had one issue & Richcarde provided me with excellent customer service! He resolved my issue completely & has me back fully enjoying my Powr Popup experience!
Using app
Over 2 years
Total reviews
2
Average rating
5.0
Dec. 8, 2023
It was easy to design and publish it. Only problem I see is while I take it off.
Dec. 6, 2023
We love this application but most of all we love the customer service. We ran into some issues and Richcarde was awesome, timely and efficient!
Dec. 4, 2023
Richcarde M. was awesome. Very helpful and super responsive. Answered all my questions and helped me troubleshoot a few issues. He rocks! :)
Dec. 21, 2023
Customer service is awesome. They are prompt and always find solutions! Every time I need support they are always there and very helpful. Thank you guys for all your help!
Nov. 25, 2023
It's really not working well. While I have only one pop-up active, customers experience multiple version of the pop-up on my website, killing conversasion. Really one of the worst app I've worked with - not worth the money and should claim it back
Hello there, We noticed that you deleted the old popups incorrectly, allowing them to remain on the website. Furthermore, you sent us an email on a weekend (when most of our support team are out of office) and then went straight to post this review in less than an hour before hearing from us unfortunately. You can stay assured that there is no issue with displaying the app at all, and our support team are always available to assist for any concerns you may have. It really hurts to see this kind of feedback, as we assume that it doesn't reflect our efforts to provide our users with the best experience possible with our apps. We sincerely apologize for any inconvenience caused by this misunderstanding and already sent you an email in order to compensate for the situation. Hopefully we will hear from you soon!
Nov. 23, 2023
Fantastic Support! Lightning FAST responses! Great APP, will really help my business!!! 5 stars
Nov. 23, 2023
Adquiri la version Pro y no me funcionan los Popup, no salen en la web. Entro en multiples ocasiones a mi tienda y no sale nada. Para colmo tan pronto instale la app la pagina web me esta alertando de actividades no seguras.
¡Hola! Lamento mucho escuchar tu experiencia con la aplicación. Por favor contáctenos directamente a [email protected] detallando la dirección de correo electrónico vinculada a su cuenta POWR + enlace web con el complemento POWR en vivo instalado para que podamos investigar el problema por usted. Muchas gracias por tus comentarios y paciencia.
Nov. 16, 2023
Great support. Fact reaction, fast solution. Richcarde M. did help me a lot. Great app anyway, easy to use.
Nov. 14, 2023
Thank you for this rapid and efficient answer. I've been searching all day for the solution, and I wish I had tried your customer service right from the start. Very satisfied and impressed by the quality of the answer
Nov. 13, 2023
Great app for quick and easy popups. Great customer service!
Thanks a lot for the 5 stars💙️🤩️💙️
Nov. 6, 2023
Popup has increased sales - which I was sceptical of - support has been fast and helpful
Oct. 30, 2023
We've been using this for specific disclaimers and notes regarding our products, and we love it. It's simple yet effective. We recently had issues with a site update that prevented the pop ups from working on specific pages, but Richcarde was extremely helpful and patient throughout the entire process. Definitely will continue to use indefinitely.
Thank you so much for your much detailed feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team. It will always be a pleasure to assist you again anytime!
Oct. 28, 2023
The app just doesn't work, the popups are entirely dysfunctional and the app is unimaginably slow.
Hi there, Thanks for your feedback. It looks like you installed and uninstalled the app within less than 24hrs only. Really sorry that you had such experience, please note that the popup should be running properly with no issue at all and any dysfunction might be caused by multiple factors depending on the theme you're using or more. However in all cases when anything unexpected happens, our support team are always available to assist and make sure that everything is running as smoothly as possible on your end. Would you mind sending us an email as soon as you can at [email protected] so we can sort this out for you? We're looking forwar to hearing from you soon!
Oct. 26, 2023
You get many options and the app has some potential but it also has a steep learning curve and will take you some time to configure your pop ups (too many options & too many menus). For this reason I ended up not using this app since I was looking for something more simple. Also I am not fan of the fact that certain links redirect you outside Shopify to their own website. For an app like this I would prefer everything to be done within shopify