All reviews

Rating Breakdown

  • 5
    76% (287 ratings)
  • 4
    10% (38 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (37 ratings)

Reviews with Text

  • 94% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2024

Customer service available on the chat to help install. Decently customizable. Excellent value for the price.

Using app

About 4 hours

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 12, 2024

Easy to use! Customer service is friendly and helpful. I definitely recommend POWR Popup.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 28, 2024

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So sorry for your bad experience. We investigated the issue and the support agent should contact you with the resolution on that matter.

5 / 5 Share

Jan. 5, 2024

Ha sido muy buena, rapidamente me ha ayudado y el problema se ha solucionado! Hasta me ha dado pistas para poder hacerlo yo solo posteriormente. Muy agradecido!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Questa applicazione è Pratica e intuitiva. Assistenza veloce ed efficace, eccellente! Consiglio sicuramente questa applicazione.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

ras, tout est ok et facile d'utilisation

Store

ENNATO

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

POWR Popup is great and customer support team is amazing! Thanks Richarde!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Using app

Over 4 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Dec. 8, 2023

It was easy to design and publish it. Only problem I see is while I take it off.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 4, 2023

Richcarde M. was awesome. Very helpful and super responsive. Answered all my questions and helped me troubleshoot a few issues. He rocks! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Customer service is awesome. They are prompt and always find solutions! Every time I need support they are always there and very helpful. Thank you guys for all your help!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Fantastic Support! Lightning FAST responses! Great APP, will really help my business!!! 5 stars

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 23, 2023

Adquiri la version Pro y no me funcionan los Popup, no salen en la web. Entro en multiples ocasiones a mi tienda y no sale nada. Para colmo tan pronto instale la app la pagina web me esta alertando de actividades no seguras.

Store

Vidorra

Using app

About 3 hours

Total reviews

2

Average rating

3.0

Developer Reply

¡Hola! Lamento mucho escuchar tu experiencia con la aplicación. Por favor contáctenos directamente a [email protected] detallando la dirección de correo electrónico vinculada a su cuenta POWR + enlace web con el complemento POWR en vivo instalado para que podamos investigar el problema por usted. Muchas gracias por tus comentarios y paciencia.

5 / 5 Share

Nov. 17, 2023

Great support team that response almost instantly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Great support. Fact reaction, fast solution. Richcarde M. did help me a lot. Great app anyway, easy to use.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Thank you for this rapid and efficient answer. I've been searching all day for the solution, and I wish I had tried your customer service right from the start. Very satisfied and impressed by the quality of the answer

Store

YEBA

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Great customer service and app does exactly what I am looking for!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Great app for quick and easy popups. Great customer service!

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars💙️🤩️💙️

5 / 5 Share

Nov. 6, 2023

Popup has increased sales - which I was sceptical of - support has been fast and helpful

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

super speedy and very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0