All reviews

Rating Breakdown

  • 5
    75% (631 ratings)
  • 4
    12% (102 ratings)
  • 3
    3% (28 ratings)
  • 2
    2% (16 ratings)
  • 1
    7% (62 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2023

Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

Oct. 30, 2023

I had used this app before on Shopify, I wanted to use it again & I found it more confusing. I had to contact support & within minutes help was online. The problem I had was sorted asap as I had wasted over 90mins trying to sort. Thanks a lot for helping Much appreciated Edel

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars💙️🤩️💙️

4 / 5 Share

June 28, 2023

I have some issues wtih the app itself, however the support is always stellar. My latest interaction with Richcarde was extremely helpful and productive. He solved my issue and offered to keep my ticket open for a few days to ensure that the solution works. I appreciate that level of service.

Using app

Over 1 year

Total reviews

4

Average rating

3.5

Developer Reply

Thank you so much for the feedback, and glad to know that we were able to assist as expected as well😁️😃️ It's customers like you that make our job wonderful!!!

1 / 5 Share

June 20, 2023

POP UP DOESNT WORK, completely un-reliable. I have contacted their support over 3 times now asking why this doesn't work and i get the same answer every time. " we are looking into it" What am I paying for?? Complete waste of my time.

Using app

22 days

Total reviews

4

Average rating

1.3

Developer Reply

Hi there, Thank you so much for your feedback. We escalated the issue to the ENG team and they're currently looking into that. Unfortunately, it may require some time to understand the core reason for the issue and push a fix. We will try to resolve this ASAP

5 / 5 Share

June 19, 2023

This app is really helpful to inform our clients about our upcoming holday breaks. I had some trouble figuring out the 'pause' option, but I got help quickly through the chat option.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the 5 stars! We really appreciate you being a customer and helping to share the word about us🤗️

5 / 5 Share

June 19, 2023

Richard was great! He really helped with the requirements i had to resolve the query’s i needed. Thanks!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this review! It was a pleasure assisting you today😁️

5 / 5 Share

June 16, 2023

Love the Powr app popup. It's so easy to use and looks so amazing. I would definitely recommend it to anyone starting out to grow their email and clientele list.

Store

SPAZIO

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this review along with the recommendation, we're delighted to know that you're enjoying your experience with us so far😊️

5 / 5 Share

June 12, 2023

POWR is an incredible app designed to help sales with popup features. Moreover, online assistance offers helpful support at any time. Good works,,, LIKE IT!!!!

Using app

6 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

June 7, 2023

I tried many pop-up apps, but POWR honestly has everything I need. Their customer service is excellent. I'm writing this review after I've used the app for a while, and really happy with what it offers.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback😃️ It's customers like you that make our 24/7 efforts really worth it!!!

5 / 5 Share

May 31, 2023

Such an easy app to use!!:) took me 15 minutes to set up my popups and I'm already getting clients to sign up for my newsletters. highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😉️

5 / 5 Share

May 25, 2023

Richcarde, Help me a lot. He dived in and sorted everything out, which was great. Not being an IT person he was good and very patient.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review Emma! It was a pleasure assisting you today😊️

5 / 5 Share

May 23, 2023

Richarde M. was extremely helpful when I was having trouble with the app!,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback, and super glad we were able to assist as expected💙️

5 / 5 Share

May 17, 2023

Un service d'assistance très réactif et agréable, des réponses précises sur les problématiques que je rencontrais et expliquées via une vidéo personnalisée. Encore un grand merci pour l'aide apportée, c'était parfait!

Store

Ekrin

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup de votre avis Ekrin! C'est un plaisir de savoir que votre expérience avec nous a été parfaite jusque là, et vous avez notre parole que nous nous assurerons que cela continue ainsi🙂️

5 / 5 Share

May 15, 2023

POWR Popup works great for our business, and provides quick and efficient customer support. Instantly increased email sign ups for our marketing list.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😊️

5 / 5 Share

May 11, 2023

I'm really happy with the POWR popup app and their customer support is excellent! I had some confusion about the subscription level needed for a feature I wanted and Richcarde sorted it out for me. He gave me instructions on how to get a credit from Shopify and extended a discount to help me afford the right plan. Thanks so much for the phenomenal customer service Richcarde!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback😃️ It's customers like you that make our 24/7 efforts really worth it!!!

5 / 5 Share

May 10, 2023

Easy to use and they were super helpful when I asked a question. Would recommend if you're looking for a great and flexible pop-up. :)

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks a lot for the feedback Amanda, and super glad we were able to assist as expected💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

5 / 5 Share

May 2, 2023

Had an issue with pop-up appearing different on desktop and mobile version. Contacted customer support and they had re-solved my issue in no time. I would recommend this app to other individuals as it is very user-friendly and easy to use and setup.

Store

Sesshin

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

4 / 5 Share

April 23, 2023

Goede support bij opstart, mijn pop-up is up en running danzij de ondersteuning van het support team.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hartelijk dank voor uw feedback! Is er iets dat we kunnen doen om in plaats daarvan een 5-sterren te verdienen?😊️

5 / 5 Share

April 13, 2023

Great support! App is working perfectly fine and is very customizable. Support is also very informative and quick to respond 10/10

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😊️ It's customers like you that make our job wonderful!!!

4 / 5 Share

March 31, 2023

Very fast contact. Perfect. I have a good feeling wiht this app. And the app is powerful. I little bit complicated to understand all, because it is only in English. Could get one more star, if also available in German.

Using app

4 months

Total reviews

2

Average rating

4.5