All reviews

Rating Breakdown

  • 5
    77% (308 ratings)
  • 4
    10% (39 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (7 ratings)
  • 1
    10% (39 ratings)

Reviews with Text

  • 90% (360)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2024

Helpful, informative and efficient

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

April 18, 2024

Richcarde was very helpful and answered my questions with screen recordings so I could see what I need to do on my end

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

Outstanding Customer service I love the app easy to work with . But I love the fact I can get an actual human to help me.

Using app

7 months

Total reviews

7

Average rating

5.0

4 / 5 Share

April 15, 2024

Great customer service

Using app

4 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 11, 2024

Quick support from Richcarde, the employee who solved my issue. I would have liked to know the problem so I could fix it myself later on, but at least I know the support crew is good!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Our gratitude for you review, we're so happy to know that you're enjoying your experience with both the app and our support team! If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at [email protected], we'd love to hear from you again🙂️

4 / 5 Share

April 9, 2024

Customer service was really helpful and the response time was fast.

Using app

Over 6 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 20, 2024

We are designers not techies yet are able to use this app and customize it in little time and with no expertise. It was easy to integrate with our Shopify site and works perfectly for our needs. The tech support is also simple to contact and very helpful in confirming that we did it correctly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

March 15, 2024

Customer support by Richcarde M. was very helpful. thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

great!! Easy to use and very helpful

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2024

Quick and thorough!

Store

Prank-O

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

Cette application est facile et simple et si il ya quelques problèmes de compréhension une assistance est possible et rapide pour nous venir en aide.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2024

Great app that has helped me collect most of my email list subscriptions. The support is super helpful as well getting everything perfect.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

very good customer support and helped me achieve my goal! lets me upload my own image which not many apps do.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Customer service available on the chat to help install. Decently customizable. Excellent value for the price.

Using app

About 4 hours

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 12, 2024

Easy to use! Customer service is friendly and helpful. I definitely recommend POWR Popup.

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 28, 2024

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So sorry for your bad experience. We investigated the issue and the support agent should contact you with the resolution on that matter.

5 / 5 Share

Jan. 5, 2024

Ha sido muy buena, rapidamente me ha ayudado y el problema se ha solucionado! Hasta me ha dado pistas para poder hacerlo yo solo posteriormente. Muy agradecido!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Questa applicazione è Pratica e intuitiva. Assistenza veloce ed efficace, eccellente! Consiglio sicuramente questa applicazione.

Using app

6 months

Total reviews

5

Average rating

5.0