All reviews

Rating Breakdown

  • 5
    75% (637 ratings)
  • 4
    12% (103 ratings)
  • 3
    3% (28 ratings)
  • 2
    2% (16 ratings)
  • 1
    7% (62 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 15, 2023

POWR Popup works great for our business, and provides quick and efficient customer support. Instantly increased email sign ups for our marketing list.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😊️

5 / 5 Share

May 11, 2023

I'm really happy with the POWR popup app and their customer support is excellent! I had some confusion about the subscription level needed for a feature I wanted and Richcarde sorted it out for me. He gave me instructions on how to get a credit from Shopify and extended a discount to help me afford the right plan. Thanks so much for the phenomenal customer service Richcarde!

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such wonderful feedback😃️ It's customers like you that make our 24/7 efforts really worth it!!!

5 / 5 Share

May 10, 2023

Easy to use and they were super helpful when I asked a question. Would recommend if you're looking for a great and flexible pop-up. :)

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks a lot for the feedback Amanda, and super glad we were able to assist as expected💙️ You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!

5 / 5 Share

May 2, 2023

Had an issue with pop-up appearing different on desktop and mobile version. Contacted customer support and they had re-solved my issue in no time. I would recommend this app to other individuals as it is very user-friendly and easy to use and setup.

Store

Sesshin

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars😃️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

4 / 5 Share

April 23, 2023

Goede support bij opstart, mijn pop-up is up en running danzij de ondersteuning van het support team.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hartelijk dank voor uw feedback! Is er iets dat we kunnen doen om in plaats daarvan een 5-sterren te verdienen?😊️

5 / 5 Share

April 13, 2023

Great support! App is working perfectly fine and is very customizable. Support is also very informative and quick to respond 10/10

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, and glad you're loving our apps😊️ It's customers like you that make our job wonderful!!!

4 / 5 Share

March 31, 2023

Very fast contact. Perfect. I have a good feeling wiht this app. And the app is powerful. I little bit complicated to understand all, because it is only in English. Could get one more star, if also available in German.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 30, 2023

The support I received was amazing Richcarde M did is job amazingly well thank you for your support.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us a review! It was a pleasure assisting you today😇

5 / 5 Share

March 29, 2023

The plugin is awesome, does exactly what I need it to. Also the customer service was great via live chat - Richarde M. helped me and was super helpful.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the 5 stars🤩️🤩️

5 / 5 Share

March 24, 2023

I've used the app in both free and paid/subscription models. I needed the added features that weren't available in the free one. I like that the app is straightforward to use and the paid plan doesn't lock you in. I've recently had an issue with billing, but it was quickly resolved by Powr support through Shopify. Thanks, Gaukhar for your assistance.

Using app

Over 4 years

Total reviews

5

Average rating

4.2

Developer Reply

We're very happy to know you've had a good experience us! Thank you so much for your review 💙️

5 / 5 Share

March 23, 2023

Very pleased ! Support chat was very prompt and helpful. Thannk you so much !!

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us!!!

5 / 5 Share

March 21, 2023

Awesome Company to work with! Especially Richcarde M. He is always willing to go the extra mile to get what I need completed. App always works perfectly, if you are not 100% sure you did it right just hit up Richcarde!

Using app

8 months

Total reviews

16

Average rating

5.0

Developer Reply

Haha thank you for the feedback😁️😅️ That's really considerate of you, and we are super happy to hear your experience with our support team has been so satisfying!!

5 / 5 Share

March 21, 2023

The app is great and has definitely helped us get a lot more email subscriptions. The customer service is amazing as well. I had some questions and Richcarde M. assisted me with an updated pop up.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for taking the time to leave us a review! It was a pleasure assisting you today😇

5 / 5 Share

March 18, 2023

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Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We are incredibly grateful that you took the time to leave us this rate. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Do reach out to us for any suggestions or queries and we'll be more than glad to help.

5 / 5 Share

March 15, 2023

Very quick response, sorted my problem straight away and kept the email thread open incase I needed further assistance. Very helpful, thank you very much….

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience us!!! Thank you sooo much for your review💙️💙️

5 / 5 Share

March 14, 2023

I can only recommend powr. I was helped very quickly and competently. Nice contact, everything super!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us. You're always welcome to contact us again anytime for any questions, concerns or suggestions!

5 / 5 Share

March 10, 2023

Friendly and qualified staff, very attentive to customer care. I contacted the assistance via chat for a billing problem. The operator Richarde promptly replied and, besides solving my problem, he also made me an ad hoc commercial offer, one of those that cannot be refused ;)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you sooo much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😉️

5 / 5 Share

March 2, 2023

Richcarde was super helpful at answering my questions. I love that they have a chat feature! So helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Richcarde was super quick and responsive great service and LOVE The app so much and very easy to use especially for a newcomer to ecom like myself

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback, it was wonderful assisting you today😃️ and super glad I was able to help! Feel free to reach out again anytime at [email protected] or via our in-app chat and we'll get back to you right away as usual.

5 / 5 Share

Feb. 27, 2023

The app is well designed and has worked flawlessly since we installed it over a year ago. Support is efficient, quick and knowledgeable. This app is 100% solid in every aspect!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you Barreletics, glad you're loving our apps😊️ It's customers like you that make our job wonderful!!