Rating

4.9

feedback

1,577

Reviews

chart

#1,042

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    23%
  • Less than a year
    40%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service provided by the team, particularly mentioning names like Rosie and Sarah. Users appreciate the app's ease of use, customization options, and its effectiveness in managing pre-orders and back-in-stock notifications. The support team is highlighted for being quick to respond, helpful, and willing to go above and beyond to assist users with any issues or customization needs. However, there is a negative review that criticizes the app for not supporting pre-ordering bundles, charging for emails despite using third-party services, and having a poorly designed user interface with slow support responses.

Highlights

Exceptional Customer Service
Ease of Use and Customization
Effective Pre-order and Back-in-stock Management
Negative Review: Lack of Support for Pre-ordering Bundles, Email Charges, and Poor User Interface
Responsive and Helpful Support Team

Rating Breakdown

  • 5
    89% (1,397 ratings)
  • 4
    6% (89 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    2% (39 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 14, 2025

Great Customer service. She was very patient and had great knowledge about the App. I am thankful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Wow, solution provided as light speed ! Badges not showing on listing, support solved this very fast.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2025

The best pre order system on Shopify. Also they have great customer service and helped me on a special request.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2025

Globo as a company are the best out there. Even with a big time difference they help you around the clock. Extremely happy with their service.

Using app

--

Total reviews

4

Average rating

5.0

All reviews

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