Rating

4.9

feedback

1,625

Reviews

chart

#1,409

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    18%
  • Less than a month
    31%
  • Less than a year
    30%
  • More than a year
    15%

Reviews Summary

The reviews for the PreOrder Globo app on Shopify are overwhelmingly positive, with users praising the excellent customer service provided by team members like Helen, Sarah, Rosie, and Mike. Customers appreciate the quick response times, efficient problem-solving, and friendly assistance they received. The app itself is described as easy to use, customizable, and effective in managing pre-orders and backorders. Users also highlight the app's useful features and the helpfulness of the support team in customizing the app to meet specific needs. However, there are a few mentions of missing functionalities and difficulties after recent updates.

Highlights

Excellent customer service and fast response times
App is easy to use and customizable
Effective in managing pre-orders and backorders
Helpful support team in customizing the app
Some users mention missing functionalities and difficulties after updates

Rating Breakdown

  • 5
    91% (1,483 ratings)
  • 4
    4% (69 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,523)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2026

Helen var fantastisk!

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Helen was wonderful and efficient with her support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Helen a été parfaite et très rapide je suis très contente et son aide à été précieuse. je recommande

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 28, 2026

メールテンプレートのプレビューが表示されなくなり、チャットで問い合わせました。 日本語でチャットでき、ヘレンさんがすぐに対応してくれたのでとても助かりました。ありがとうございました!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I’ve been using the PreOrder Globo app and I’m genuinely impressed. The app works extremely well and delivers exactly what I needed. I also had an issue with the email template, and when I contacted support, Helen responded instantly. She helped me right away, was incredibly efficient, and extremely courteous. Truly outstanding support. Highly recommended.

Store

Vermeil

Using app

About 2 hours

Total reviews

7

Average rating

4.4

All reviews

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