Rating

4.9

feedback

1,678

Reviews

chart

#1,280

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    19%
  • Less than a month
    30%
  • Less than a year
    29%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by the support team, especially mentioning Helen and Sarah. Customers appreciate the quick responses, efficient problem-solving, and personalized assistance they received. The app itself is highly recommended for its strong feature set, customization options, and ease of use. Users highlight the app's effectiveness in managing pre-order products and backorders. Some users also mentioned that the support team helped them with theme compatibility issues and language translations. However, there were a few mentions of minor issues and the need for additional functionalities.

Highlights

Exceptional customer service and quick, efficient support
Strong feature set and customization options
Effective in managing pre-order products and backorders
Minor issues and need for additional functionalities
Theme compatibility and language translation assistance

Rating Breakdown

  • 5
    92% (1,539 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,576)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 1, 2026

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 31, 2026

siempre atentos y siempre solucionando todo! recomiendo 100% esta app

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 31, 2026

Thank Helen for helping me out !!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

The customer service team have been super helpful and responsive. They've helped me solve multiple issues. I recommend this app

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2026

Équipe réactive et à l’écoute. Très bonne expérience, je recommande ! Merci à Helen et Mike !

Using app

Over 4 years

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more