Rating

4.9

feedback

1,376

Reviews

chart

#974

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    24%
  • Less than a year
    40%
  • More than a year
    21%

Reviews Summary

The Shopify App from Globo Team has received overwhelmingly positive reviews from users. Customers praise the excellent support provided by the team, with specific mentions of Rosie for her quick and efficient assistance. The app is described as easy to set up and use, with many customization options available. Users appreciate the responsiveness of the customer service team and the quick resolution of any issues that arise. The pre-order functionality is highlighted as a key feature that helps businesses manage backorders effectively. Overall, the app is highly recommended for its functionality and the exceptional support provided by the Globo Team.

Highlights

Excellent customer support and quick resolution of issues
Ease of setup and customization options
Effective pre-order functionality for managing backorders
Highly recommended by users for functionality and support

Rating Breakdown

  • 5
    89% (1,218 ratings)
  • 4
    6% (79 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

Very happy with the app and customer service. Had a small change to make and they were very quick to respond and got everything taken care of in just a few minutes. Helps so customers don't miss out when an item is back in stock and prevents us from possibly losing a sale. Thanks for being great!

Using app

--

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 18, 2024

Rosie was super helpful and very responsive. She helped me with the initial set up and was lovely to liaise with. Thanks, Rosie :)

Using app

--

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 18, 2024

The app did not work and support was not helpful, we pushed back our live set time multiple times and it was still not fixed despite being a problem on their end.

Store

Unndr

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 18, 2024

Fairly straight-forward to install and customise - but really the 5 stars are for the awesome customer support from Rosie. Rosie helped me with the set up bits I wasn't sure with, was super responsive and kind. Thanks Rosie!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Great support.

Store

kūpaa

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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