Rating

4.8

feedback

996

Reviews

chart

#767

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    44%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer service and quick response times of the support team. Users appreciate the ease of use of the app and the ability to customize their pre-order and back in stock items. The support team, especially Rosie, is praised for being efficient, helpful, and going above and beyond to resolve any issues. Customers also mention that the app delivers on its promises and provides a smooth experience for managing pre-orders and customizations. However, there are a few mentions of glitches and limited configuration options, but these are promptly addressed by the support team.

Highlights

Exceptional customer service and quick response times
Ease of use and customization options
Efficient and helpful support team, especially Rosie
App delivers on promises and provides smooth experience
Some mentions of glitches and limited configuration options

Rating Breakdown

  • 5
    86% (854 ratings)
  • 4
    7% (69 ratings)
  • 3
    3% (25 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (34 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

Very easy to use and set up with the help from the friendly staff on the live chat, I would recommend this to any store owner needing these features.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

Rosie assisted me and solved my problem within minutes. I learnt about new features along the way as well. A+ service, thank you Rosie

Store

My Store

Using app

--

4 / 5 Share

June 28, 2024

So far has been very easy to set up and use. Their support service was very efficient and helpful, solved my problem very quickly. Rosie was on the chat with me and very helpful. Helped me solve my issue with pre-ordering when stock has not yet arrived.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

June 27, 2024

I tested several apps and this seems to be the best one. Lots of customisation options and no monthly subscription fee! Support from Rosie was fast and excellent.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

June 27, 2024

Appears to be a great solution for our out of stock messaging. Very versatile and team have been super helpful during set up.

Using app

2 days

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more