Rating

4.9

feedback

1,555

Reviews

chart

#1,303

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    18%
  • Less than a month
    32%
  • Less than a year
    30%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers highlighted the quick responses, helpful assistance, and efficient problem-solving skills of the support staff, particularly mentioning team members like Rosie, Helen, Henric, and Sarah. Users found the app easy to use and appreciated the intuitive UX/UI design. The app's functionality, especially for pre-orders and back-in-stock notifications, was highly valued by merchants. Overall, the app received high praise for its user-friendly interface and exceptional customer service, making it a valuable tool for online store owners.

Highlights

Positive customer support experience
User-friendly interface and intuitive design
Efficient problem-solving and quick responses
Valuable functionality for pre-orders and back-in-stock notifications
High praise for the app's ease of use and helpful support team

Rating Breakdown

  • 5
    92% (1,424 ratings)
  • 4
    4% (67 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 95% (1,470)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

We have been using this app for a long time. And we love it! Their support team is also always very fast and helpful. Would 100% recommend!

Using app

--

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Been using this app now for five months, at first only the back in stock notifications. However, we were configuring our first presale product range release tonight and encountered a small issue with our theme. Connected with Helen via chat and within a couple of hours the problem was completely resolved. Thank you for your prompt attention, Helen. The app is easy to use and understand and it gives us greater confidence in the app when the team provide such great support.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

I got a reply right away after asking my question. The support was excellent.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Muy buena atención

Store

Cupa

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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