All reviews

Rating Breakdown

  • 5
    92% (1,518 ratings)
  • 4
    4% (71 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,556)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2026

I asked Sarah many times to fix a few issues and she was very responsive and efficient. Thank you

Store

DAMYAS

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

Helen veramente fantastica mi ha risolto tutti i problemi che avevo (ed erano tanti)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

非常棒的app ~ 也謝謝服務人員 Helen 可以完全理解我的需求,幫我快速解決 !

Store

Million

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

Helen was very professional and helped me solve the issues I was having. I’m very grateful.

Store

SONOFF

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2026

Great support. I'd like to recognize Sarah for what she does. I've been using this app for at least 5 years now.

Store

Aklasu

Using app

About 4 years

Total reviews

19

Average rating

5.0

5 / 5 Share

March 10, 2026

Brilliant. Helen was incredible with her service!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2026

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Helen was incredibly helpful ! Love the app so far

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2026

Helen was so Helpful

Store

WAVELUX

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

EXCELLENT Support from Helen

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 2, 2026

Good app for when we need the odd pre-order function - Helen from Support was very helpful with issues via live chat.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 27, 2026

I reached out looking for help, and Sarah was incredibly responsive. She gave timely updates and drilled down on the problem I was experiencing. Turns out the problem wasn't even with the app, but Sarah and the technical team were able to diagnose the issue and point me in the right direction. Great communication and support. Thank you!

Store

AKOVA

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Helen

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Easy to use. And Great service! Problem solved quickly by Helen

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Quick, helpful customer service - they helped me sort out a glitch very quickly. I like that it's easy to use & does just what is says it does.

Using app

Over 4 years

Total reviews

10

Average rating

4.3

5 / 5 Share

Feb. 25, 2026

Very prompt replies

Using app

6 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 24, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

Although some corrections were needed, Helen responded very quickly. It was very reassuring to have her support remotely.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

I love the app, it works well and when I had an small issue I contacted technical support and they were able to fix it in no time. Great product and fantastic service! Fully recommend.

Store

minrl

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

Very easy to figure out and customize. Customer Service, especially Sarah was so helpful, fast and kind. Thank you so much!

Using app

About 8 hours

Total reviews

2

Average rating

5.0