PreOrder Globo | Back in Stock
Pre-Order app by Globo
Rating
4.9
feedback
1,310
chart
#1,004
All reviews
Rating Breakdown
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Oct. 3, 2024
Great app and fantastic support team! I wish the of the timers could be changed in the settings
Sept. 24, 2024
First time installing the free version of this app, I expected to encounter hiccups due to my lack of experience with the app. I was fortunate enough to contact Rosie who helped me with my first roadblock of setting up a pre order item. This positive experience has encouraged me to sign up for the paid version as I need the features offered there - fingers crossed, the support will continue to be awesome.
Sept. 17, 2024
The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!
Sept. 11, 2024
We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.
Sept. 11, 2024
Me ayudaron con lo que necesitaba aunque demoran un poco en contestar los mensajes.
Aug. 24, 2024
Très bonne application sur le fond. Mais de nombreux messages imprévus en anglais non paramétrables sont envoyés au client (retour en stock, demande de paiement après ann)ulation) d'autres ne sont pas envoyés (changement de date de livraison. Certaines corrections ont été faites après plusieurs allez et retour avec le support. Mais cela devient lassant, cette application n'était pas finalisée ou débuguée avant sa mise à disposition. Je baisse ma note à 4 étoles. Attention de bien la tester après installation !
July 14, 2024
Excellent service, pointed me to the exact spot to get my issue resolved. Thank you!
June 28, 2024
So far has been very easy to set up and use. Their support service was very efficient and helpful, solved my problem very quickly. Rosie was on the chat with me and very helpful. Helped me solve my issue with pre-ordering when stock has not yet arrived.
June 14, 2024
A bit of customization and you are ready to go, customer service is efficient. Valid app!
May 16, 2024
There have been glitches but the team has been great at addressing any issue that come up in a timely and professional manner.
March 29, 2024
March 19, 2024
A simple, easy to use app. We've had it on http://www.brewbitz.com for a few years now and from a customers perspective, it works well and generates us sales from the pre-order and remind me when back in stock functions. There are a few bugs, but when we have found them, contacting support, they are usually sorted in 24 hours. My only gripes are: 1 - adding a new product, can we not have our general setting saved so now products have the same settings automatically. 2 - When editing products in the bulk editor, it does not save the columns, so when going back to the search it takes you back to page 1 every time, so you have to remember what page you were on, then edit the columns again.
Feb. 19, 2024
The app works fairly well and their customer service is very responsive It would need a little more automation or at least use of templates for preorders but other than that I am pretty happy
Jan. 9, 2024
Very happy with the support and the app. My only issue is the integration with Klaviyo doesn't seem to import all the tags properly so have had a few people complain about about not getting updates re their pre-orders. But overall happy with the app and will continue to use it.
Jan. 4, 2024
I had a fee issues to start, but I have a very customized type of shop. Support was available quickly and they spent a lot of time helping me to get everything operational. The pro is that there are MANY options to customize. The con is that there is no way to do l of it quickly. All in all, I'd recommend.
Dec. 11, 2023
We've been using the app for more then 2 years now without any issues. We had 1 small issue (items were no longer available for sale and the countdown and buy button was not visible). After a support chat, they fixed the issue within 1 hour.