PreOrder Globo | Back in Stock
Pre-Order app by Globo
Rating
4.9
feedback
1,561
chart
#1,303
All reviews
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April 3, 2025
Really useful app, easy to navigate and visually appealing. Works well. I had a small technical query and Gemma, the agent I spoke with, was very helpful and resolved the issue for me in under a minute. Impressed, to say the least.
April 3, 2025
Amazing service from Rosie, even faster than an AI its incredible thank you
April 2, 2025
This is awesome app. The customer support is also awesome. I've very quick reply and turnaround from the Dev team. They fixed all my preorder and back in stock issues. Customer Service Sarah is excellent, always ready to help. I've signed up paid plan quickly, and I really want to support this app too. Thanks so much.
April 2, 2025
The app itself is very easy to use! Most everything can be customized to fit your store's branding. Support was very helpful with everything I needed assistance with. They took care of it instead of sending articles with all of the steps, which was so nice!
April 1, 2025
This app has been useful to us as its extremely customizable. Their customer service is amazing and responsive. They are quick to fix any issues that we have had. This app has saved us so many sales
March 28, 2025
I've been using this app for years now. Great tool and amazing customer service!
March 27, 2025
So happy with the help we received from both Rosie and Sarah. Both were quick to help and super communicative! Added a line of text that showed the estimated delivery date in our Shopify order confirmation email to align with our PreOrder product and Sarah helped troubleshoot / customize email notifications from the app. Thanks!
March 27, 2025
Nice app, great support! I use several features and so far it is the best I could find.
March 27, 2025
Firstly, Globo does not support pre-ordering bundles, which can be a significant limitation for some businesses. Secondly, even though you’re required to use and pay for third-party email services like SendGrid or MailChimp, Globo still charges you per email—despite not being the actual sender. On top of that, any unused email quota from the previous month doesn’t roll over, so you lose what you’ve already paid for. To make matters worse, the user interface is poorly designed. Many buttons are unclear, and you’ll likely need to run manual tests just to figure out what they do. If you reach out to support, be prepared to wait around 12 hours for a confusing response written in broken English. In short, Globo adds unnecessary costs, limits your communication with customers, and provides a frustrating user experience.
March 25, 2025
Excellent support. They responded quickly, solved everything clearly, and made sure the app worked perfectly on my store. Highly recommended. Rosie Rules!
March 25, 2025
Great customer service. They were able to help me with my questions and walked me through each step!
March 25, 2025
A great easy to use app. The pre order and back in stock functions are really helpful for our store and works wonderfully.
March 24, 2025
I am incredibly grateful for the outstanding support I received from their chat support. :) Their clear communication and dedication made the entire experience smooth and stress-free. Thank you for going above and beyond
March 24, 2025
Super quick to set up, easy to use, and increased our sales exponentially! Development team are also happy to take feedback and quick to implement changes to suit us merchants. Absolutely worth the price. Thank you so much team!