All reviews

Rating Breakdown

  • 5
    92% (1,424 ratings)
  • 4
    4% (67 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (31 ratings)

Reviews with Text

  • 95% (1,470)
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1 / 5 Share

Dec. 21, 2021

Since we are using a theme with a built-in pre-order button, limiting pre-order quantity was the main reason for trying this app. But, unfortunately, the Pre-order quantity limit doesn't work at all, so we ended up overselling all the time.

Using app

8 months

Total reviews

4

Average rating

4.0

1 / 5 Share

Aug. 22, 2021

Can't access app from Chrome (has worked in the past), customer service has been responsive but unfortunately can't figure out how to solve or provide any guidance other than "it should work".

Using app

11 months

Total reviews

5

Average rating

4.2

1 / 5 Share

April 23, 2022

We cannot recommend this app at all. We have had it for almost a year soon and we have had so many problems and issues. The downpayment option rarely works and our customers ask us many times why they have to pay the full amount… Anither big problem is that our customers only can pre order one product at the time, which means that if a customer wants to pre order 5 different products the have to create 5 different orders with 5 separate shippings costs… Support could bot help hus with this and we stopped reportng the issues after the first six months. Now we have deleted this app and are handling our pre orders differently. Really dissapointed!

Using app

11 months

Total reviews

3

Average rating

3.7

1 / 5 Share

May 7, 2021

THE APP HAS RUINED OUR WEBSITE. DO NOT USE THIS. Our site has had a bug for 3 weeks. The menu bar stopped working on our mobile view, also the banner picture slider dissapeared. Only just got told today by shopify that leftover code from this app that we deleted 3 weeks ago is causing the problem. Just downloaded again now to see if we can uninstall again and remove all leftover code succesfully this time. Sent 3 emails to customer service without reply. This is really a waste of time!! Worst app ever.

Using app

2 months

Total reviews

7

Average rating

3.4

1 / 5 Share

Dec. 3, 2020

One word - Terrible. I've been using this for the record label for a few months now and it was absolutely painful to use. It simply does not work right. Then I noticed this was the app that was slowing down our entire site. Seriously, check out 'Online Store Speed' under 'Themes' and look at all the code that is slowing down everything. Next was the hard parting - uninstalling. This app left a ton of code everywhere. They have a guide online that is worthless. Their '1-click uninstall feature' does not remove everything either. Best thing to do is search for 'globo' code and delete with caution. Finally after getting rid of everything the PageSpeed on Google went from the 'red' to the 'green'. By far the worst app I've used here. But, while looking for another 'pre-order' app, I did come across 'STOCK LEVEL inventory quantity'. While this is not exactly a 'pre-order' app it does offer pre-order type of functions. Highly recommended.

Using app

10 months

Total reviews

6

Average rating

2.3

Developer Reply

I'm sorry for your experience. I wish you could read this document when you remove our app: https://globosoftware.net/kb/theme-installation/ We has the 1-click uninstall feature to remove all leftover code of the app.

1 / 5 Share

Dec. 2, 2020

the app doesn't work properlly, it's a pain to uninstall it..... I have to reinstall again to modify the data because it hasn't correclty uninstall!!! awayyyyyyyyyyyyyy

Using app

2 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 9, 2018

I tried it, when I needed more help they offered it if I employed them - not happening, I have now deleted the app.

Using app

3 days

Total reviews

3

Average rating

1.0

1 / 5 Share

Feb. 9, 2018

By this app somebody hacked my web. Dont install...too dangerous..

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 21, 2017

OMG! Don't install this app -- it will screw up your entire store. I'm still working on the recovery!

Using app

About 1 hour

Total reviews

4

Average rating

2.0

1 / 5 Share

Oct. 17, 2017

Bought seemed to work fine but then i found a bug where my product images wouldnt load properly so uninstalled and had to get a shopify expert to remove the corrupted code. I messaged them to say i had issues but no reply in 24 hours. I would avoid this app.

Using app

19 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2017

Your app stated free yesterday before I installed the app. Now you are charging $8.99 for the app. No thanks!!!! Deleting app!

Using app

1 day

Total reviews

10

Average rating

3.5