PreOrder Globo | Back in Stock
Pre-Order app by Globo
Rating
4.9
feedback
1,310
chart
#1,004
All reviews
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Oct. 25, 2023
Very wonderful customer service, when we have a partial payment issue, their teammate help us corrected the code within one day and solve the problem. we appreciated what've they done.
June 29, 2023
Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!
June 20, 2023
5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.
April 25, 2023
Excellent Support! Sarah is always quick to respond and does an excellent job of resolving any issues. Would definitely recommend to others.
March 2, 2023
Chiaro e semplice da usare. Ho avuto qualche problema nell'integrazione con il tema ma l'assistenza è stata super chiara e utile e mi hanno aiutato a risolvere il problema in pochissimo tempo. Super consigliata
Nov. 3, 2022
Works well and meets our needs. Apps helps manage our preorder products. Customer service replies promptly and provide the help we need.
Oct. 4, 2022
UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.
Sept. 8, 2022
This app has been very helpful in improving our e-commerce site sales. They replied to my questions very quick and resolved the problem. Great！
Sept. 8, 2022
Great , app and easy to install , i recently added to my shopify store for pre-orders because so many times my products are out of stock or low stock
Aug. 23, 2022
Overall its a good app. The only issue I have experienced is that the pre-order capabilities would suddenly drop off and the tags sometimes don't carry over to the product tag section in open orders.
Aug. 23, 2022
Good App that does what it says on the tin. We had a few issues but support responded and resolved within hours.
July 19, 2022
This application is user-friendly and perfect for pre-orders for my small business. The free version is perfect for a small business with limited pre-orders.
July 9, 2022
Product is easy to use and integrates well. Is the only product that I know that allows you to take a partial payment which is great and one of the main reasons I went with this product. Support team is great as well
May 6, 2022
Pretty good app. Just I need to update every time, go to the section, and click save every time I do any change. Would be perfect if will be automatic.
March 12, 2022
Great app! works perfectly well easy to set up, bit confusing in regards to setting up the inventory QTY for end promotions. A how-to video would be highly appreciated.
Feb. 2, 2022
Really great app. Simple to use and free version is excellent. The only problem is that when you want automated emails on the paid version you can't choose the email address that it comes from. It has to be your main store email, which isn't always the email address you might want emails to be sent from. Other than this, I would give 5 stars.
Oct. 15, 2021
The team is very helpful when you have an issue, and the app does just about everything you'd need it for. One downside is you have to copy/paste the exact title of the product you wish to set as pre-order, you can't just search by brand name or any other descriptor. I also wish the app would show products as "pre-order" when in the shopping cart to ensure customers know it's not readily available.
June 26, 2021
Although the app works flawlesly, I need to delete it. Can you tell me how do I completely remove all traces of app from the "edit code", do you have an uninstall guide?
Hello, We understand your concern. Could you please refer to this guide to completely remove the leftover code https://globosoftware.net/kb/theme-installation/#ch_2? If you cannot figure it out, no worries, let us help you. Please approve my collaborator request so we can help you quickly. Also, for urgent needs, you could reach out to us via [email protected] so that our support team could support you in the best way possible. Hope to hear from you soon. Best Regards, Globo team
May 5, 2021
We get along great with this app. It does just what we need it to do. We have a lot of items that are only available for pre-order on our site during a set time frame. This app lets me set the time frame for each product and adds a pre order button when the product is available. When it isn't available a simple message is displayed letting the customers know when to come back. Support is quick & efficient. I would give 5 stars if it had a bulk edit feature...but for a free plan I can't complain
June 24, 2022
Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.