All reviews

Rating Breakdown

  • 5
    89% (1,219 ratings)
  • 4
    6% (79 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
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4 / 5 Share

Dec. 11, 2023

We've been using the app for more then 2 years now without any issues. We had 1 small issue (items were no longer available for sale and the countdown and buy button was not visible). After a support chat, they fixed the issue within 1 hour.

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 1, 2023

Good!!

Using app

3 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Oct. 25, 2023

Very wonderful customer service, when we have a partial payment issue, their teammate help us corrected the code within one day and solve the problem. we appreciated what've they done.

Using app

22 days

Total reviews

5

Average rating

4.6

4 / 5 Share

June 29, 2023

Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 20, 2023

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful. 4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

Using app

9 months

Total reviews

7

Average rating

4.1

4 / 5 Share

April 25, 2023

Excellent Support! Sarah is always quick to respond and does an excellent job of resolving any issues. Would definitely recommend to others.

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 2, 2023

Chiaro e semplice da usare. Ho avuto qualche problema nell'integrazione con il tema ma l'assistenza è stata super chiara e utile e mi hanno aiutato a risolvere il problema in pochissimo tempo. Super consigliata

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 3, 2022

Works well and meets our needs. Apps helps manage our preorder products. Customer service replies promptly and provide the help we need.

Using app

Over 2 years

Total reviews

4

Average rating

3.8

4 / 5 Share

Oct. 4, 2022

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 8, 2022

This app has been very helpful in improving our e-commerce site sales. They replied to my questions very quick and resolved the problem. Great!

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

4 / 5 Share

Sept. 8, 2022

Great , app and easy to install , i recently added to my shopify store for pre-orders because so many times my products are out of stock or low stock

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 23, 2022

Overall its a good app. The only issue I have experienced is that the pre-order capabilities would suddenly drop off and the tags sometimes don't carry over to the product tag section in open orders.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 23, 2022

Good App that does what it says on the tin. We had a few issues but support responded and resolved within hours.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 19, 2022

This application is user-friendly and perfect for pre-orders for my small business. The free version is perfect for a small business with limited pre-orders.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 9, 2022

Product is easy to use and integrates well. Is the only product that I know that allows you to take a partial payment which is great and one of the main reasons I went with this product. Support team is great as well

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 6, 2022

Pretty good app. Just I need to update every time, go to the section, and click save every time I do any change. Would be perfect if will be automatic.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

March 12, 2022

Great app! works perfectly well easy to set up, bit confusing in regards to setting up the inventory QTY for end promotions. A how-to video would be highly appreciated.

Using app

About 2 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Feb. 2, 2022

Really great app. Simple to use and free version is excellent. The only problem is that when you want automated emails on the paid version you can't choose the email address that it comes from. It has to be your main store email, which isn't always the email address you might want emails to be sent from. Other than this, I would give 5 stars.

Using app

5 months

Total reviews

8

Average rating

3.9

4 / 5 Share

Oct. 15, 2021

The team is very helpful when you have an issue, and the app does just about everything you'd need it for. One downside is you have to copy/paste the exact title of the product you wish to set as pre-order, you can't just search by brand name or any other descriptor. I also wish the app would show products as "pre-order" when in the shopping cart to ensure customers know it's not readily available.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 26, 2021

Although the app works flawlesly, I need to delete it. Can you tell me how do I completely remove all traces of app from the "edit code", do you have an uninstall guide?

Using app

30 days

Total reviews

3

Average rating

4.7

Developer Reply

Hello, We understand your concern. Could you please refer to this guide to completely remove the leftover code https://globosoftware.net/kb/theme-installation/#ch_2? If you cannot figure it out, no worries, let us help you. Please approve my collaborator request so we can help you quickly. Also, for urgent needs, you could reach out to us via [email protected] so that our support team could support you in the best way possible. Hope to hear from you soon. Best Regards, Globo team