PreOrder Globo | Back in Stock
Pre-Order app by Globo
Rating
4.9
feedback
1,555
chart
#1,303
All reviews
Review RSS Feed
Nov. 6, 2024
just setting up, but can verify that the quick support is great and very helpful
Oct. 3, 2024
Great app and fantastic support team! I wish the of the timers could be changed in the settings
Sept. 24, 2024
First time installing the free version of this app, I expected to encounter hiccups due to my lack of experience with the app. I was fortunate enough to contact Rosie who helped me with my first roadblock of setting up a pre order item. This positive experience has encouraged me to sign up for the paid version as I need the features offered there - fingers crossed, the support will continue to be awesome.
Sept. 17, 2024
The customer service support is very good. It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there. But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!
Sept. 11, 2024
We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming. The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions. Overall, we're very satisfied with both the app and the customer service.
Sept. 11, 2024
Me ayudaron con lo que necesitaba aunque demoran un poco en contestar los mensajes.
April 3, 2025
nice and easily for setup, and Rosie from the technical support team responds quickly.
Jan. 24, 2025
Good customer support. I have tried lots of apps to setup preorder. Mostly failed because we fetch product variants as separate products. But here customer support quickly solved my problem and it works like a charm. Also one of few apps which alerts on Mixed Cart (preorder and not preorder). Restock e-mail notifications aren't really useable in multiple languages and multiple markets, because they can't work with different language and market URLs.
July 14, 2024
Excellent service, pointed me to the exact spot to get my issue resolved. Thank you!
June 28, 2024
So far has been very easy to set up and use. Their support service was very efficient and helpful, solved my problem very quickly. Rosie was on the chat with me and very helpful. Helped me solve my issue with pre-ordering when stock has not yet arrived.
June 14, 2024
A bit of customization and you are ready to go, customer service is efficient. Valid app!
May 16, 2024
There have been glitches but the team has been great at addressing any issue that come up in a timely and professional manner.
March 29, 2024
Feb. 19, 2024
The app works fairly well and their customer service is very responsive It would need a little more automation or at least use of templates for preorders but other than that I am pretty happy
Jan. 9, 2024
Very happy with the support and the app. My only issue is the integration with Klaviyo doesn't seem to import all the tags properly so have had a few people complain about about not getting updates re their pre-orders. But overall happy with the app and will continue to use it.
June 29, 2023
Je n'ai jamais essayé d'autre application que PreOrder, je ne peux pas comparer à d'autres. Par contre, je me sers de cette application sur 3 boutiques, dont une qui génère +2M€ revenues, et elle correspond parfaitement aux besoins et fait le job. Je n'ai eu que très peu de points bloquants, et dans tous les cas le support est très, très réactif et très compétent. À l'utilisation, l'application n'est pas la plus "sexy" qui existe en ergonomie, mais propose des features sur les précommandes très intéressantes (sur la gestion des stocks notamment, partial payment), et des alertes de retour en stock qui marchent plutôt bien (il manque je trouve un tableau de bord pour avoir des statistiques + précises sur les emails envoyés : délivrés, ouverts, cliqués, etc). En quelques mots : l'application fait le job qu'on lui demande, le fait bien, et si besoin le support est avec vous immédiatement. Big up!