All reviews

Rating Breakdown

  • 5
    88% (1,154 ratings)
  • 4
    6% (77 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
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5 / 5 Share

July 14, 2023

Product works as described. We had some issues but they have excellent customer service and resolved them quickly!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Estamos testeando la app y se ve muy buena y potente, encontramos algunos errores en el tema de nuestra web, contactamos via email y los resolvieron en menos de 24 horas, quedó perfecto y adaptado a nuestra tienda. Seguiremos el testeo y evaluando.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2023

L'application fonctionne bien est le service client est très réactif lorsqu'on les contacte. Je recommande vivement !

Store

Delta

Using app

5 months

5 / 5 Share

July 6, 2023

Très bonne réactivité du service client... Si toutes les apps avait ce même niveau le monde serait merveilleux ;-)

Using app

About 2 years

Total reviews

3

Average rating

3.0

5 / 5 Share

July 5, 2023

Je recommande l'application qui est très simple d'utilisation, les petits problèmes sont résolus très rapidement grâce à une équipe réactive et efficace. Merci .

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2023

Nice app and nice service! it would be better if the app can bulk edit the pre-order items, it will save time!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2023

C'est tout simplement le meilleur service support que j'ai pu rencontrer sur shopify, Ils sont à l'écoute et plutôt rapide, et leur application sont fonctionnelles et ont un joli design. Je recommande !

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2023

Great customer service! One of the best I've had in a long time. Great customer service, great response time. You can see they really care about their customers. I was VERY impressed! Special thank you to SARAH who really assisted me. 5 stars ★★★★★

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2023

the best support I had with this company, very fast and easy to explain. I would highly recommend them.

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Support is prompt and helpful, although it varies from person to person!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2023

Wonderful service as always! It's never an issue when I have to reach out for assistance. And I have only ever had to wait 24 hrs for them to fix any issue I have had! I have 2 apps by Globo and will be adding more! Keep up the great work!

Using app

9 days

Total reviews

17

Average rating

5.0

5 / 5 Share

May 25, 2023

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 19, 2023

Gute App mit viel Konfigurationsmöglichkeiten. Bei Problemen sehr schnelle Antwort und Problemlösung des Support-Teams . Top Support und schnelle Antwort. Können wir nur empfehlen.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

The support has been amazing. Even with the smallest question the team have gone out of their way to help. Pre-Orders are coming in and it is fantastic! Very happy to have found this app.

Store

Toasty

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Fantastic app and service! Highly recommend. The perfect way to inform customers of out of stock items

Using app

11 months

Total reviews

8

Average rating

4.8

5 / 5 Share

May 22, 2023

I asked for support because I had several issues in setting up the app. Luna and Sarah have been very kind and responsive!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

We've been using Globo for pre-orders for over a year and it has helped us manage orders really well. It is easy to install and use, whenever I have contacted customer support I have had prompt and friendly replies always resolving any issues. We will keep on using and really recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Awesome customer service, app is easy to use and works very well! Coming Soon badge would be great to have.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides. We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away. I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends! It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint. The response time is stellar and dedication to resolving issues is unmatched. We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme. Sarah and the team have remained attentive and helpful. The customer service provided is a 5 out of 5 in my book! We could not be happier with Globo. . If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us. If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

Using app

6 months

Total reviews

6

Average rating

3.7

5 / 5 Share

May 16, 2023

Feature packed and has a good support, in my experience using the free tier their respond is fast and straight to the point.

Using app

29 days

Total reviews

1

Average rating

5.0