PreOrder Globo | Back in Stock

May 5, 2021

We get along great with this app. It does just what we need it to do. We have a lot of items that are only available for pre-order on our site during a set time frame. This app lets me set the time frame for each product and adds a pre order button when the product is available. When it isn't available a simple message is displayed letting the customers know when to come back. Support is quick & efficient. I would give 5 stars if it had a bulk edit feature...but for a free plan I can't complain

June 24, 2022

Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

April 4, 2021

We have been very please with its functionality and decided to purchase the subscription to expand our options for adding more product. The one thing that stops it from getting a full five stars is that there is no option to display the in-stock date below the product (a count down timer is too flashy for our website) and the instructions for setting up pre-orders was confusing at times.

Sept. 29, 2023

The app can sometimes be a little buggy but any issues are fixed quickly! The customer service is superb so it is why I've kept using the app for several years.

Dec. 21, 2020

Only thing thats stopped it being 5 stars is that when adding products you can't search for products by SKU.

Dec. 11, 2020

We just started using this app. So far, so good. We'll be able to give a better review after a while

Dec. 1, 2020

globo is a very good and complete application for pre-orders Customer service is quick and efficient. they fixed my problem very quickly. Thank's very much

Nov. 19, 2020

Great app! The team were very quick to respond to my query and resolve it. Which I found to be very reassuring. However, I had to disable the app as the preorder option brings my customers to the cart, but doesn't allow them to add more items into the cart. Would be perfect if that feature were available.

Nov. 18, 2020

In our store we have quite some products that have a release date in the future. With this app our customers can now pre-order those products, knowing when it will come out. We had one issue with our theme and they fixed it for us within a day. The only reason that we didn't give it 5 stars, is because the pre-order function does not work on other sales channels, such as the buy button. But that shouldn't stop you from at least trying this app.

Nov. 9, 2020

I had some difficulty installing this app at first, but the support team are extremely efficient and helped me set it up. Great app for adding pre-orders.

Oct. 22, 2020

I have just started using this app. It seems like it will do what I require it to do. There are a few little functionality frustrations but overall it is performing as it should.

Sept. 25, 2020

LOVE IT. EASY TO USE.. AND IT'S FREE. I TOTALLY RECOMMEND THIS APP FOR ECOMMERCE USERS. DOWNLOAD NOW!

Sept. 17, 2020

For a free app, this is great. It does what it says and lets you set up pre orders pretty easily. I had one issue with something not looking the way I wanted it to, and customer service was quick and helpful and got it fixed within a couple days. The only thing that might make me go towards a paid app eventually is that when you disable a product for preorder, it doesn't automatically uncheck the "continue selling when out of stock" option in Shopify (though it automatically checks it when you enable preorder). This has led to a couple situations where we've sold items we didn't have, so we just need to be careful about double checking that. I've also had an issue where making adjustments to one variant of a product automatically checks the "continue selling" box for all variants, even if you're not offering all variants for preorder - so be careful of that. And finally, I also am finding that people are able to bypass the preorder settings if they come through our Instagram profile (using linkin.bio), so it's not compatible with that. Otherwise, an excellent free app if you don't need to do anything fancy.

Sept. 8, 2020

I used this app and it's the only free one out there that seems to be doing the job pretty well. Good job

Aug. 25, 2020

This is an excellent app for taking pre-orders. I wasted a lot of time in figuring out preorder booking but Globo preorder is the perfect solution. I truly appreciate the support as well.

Aug. 17, 2020

Proporcione algunos detalles sobre lo que hizo o no disfrutó al usar esta aplicación. Sus comentarios pueden ayudar a otros comerciantes a decidir si usarán esta aplicación.

Aug. 17, 2020

Simple to install and customise messages. The product search function needs a little improvement but I can’t complain too much since the app is a massive help and free of charge. The support team are polite, friendly and efficient which makes it even sweeter!

Aug. 14, 2020

Great help.It makes things easy for me.Glad to stumble upon this app. Will be using this to my store

June 29, 2020

A step by step guide would be great but the support team are quick and very helpful! Thanks a lot!!!

June 27, 2020

I really like this app for what it is. The only thing I wish I had is some sort of tutorial or guide when first downloading. I had a little trouble figuring out how it works.