All reviews

Rating Breakdown

  • 5
    89% (1,232 ratings)
  • 4
    6% (80 ratings)
  • 3
    2% (26 ratings)
  • 2
    1% (16 ratings)
  • 1
    3% (36 ratings)
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5 / 5 Share

May 16, 2023

Feature packed and has a good support, in my experience using the free tier their respond is fast and straight to the point.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

So far so good. I'm early in using the app but the support has been excellent. They provide timely and hands on support with issues and are able to provide developer support to fit the app within your theme. 5 stars there for sure. The app also offers lots of pre-order/out of stock options, including signage for the products on your site and customizable deposit/payment options at checkout. My two improvement suggestions for them is to fix the dead thumbnail at checkout which does not pull in an image and to more easily automate how products go into pre-order availability for the app (e.g. if I put "pre-order" in the product title, it would be nice if the app new to pull it and apply a standard configuration).

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

This app is awesome! ! , the support team was very patient and responded very quickly. Love this app. I will recommend all my colleagues to use it. Thank you so much! I would give more than 5 stars if I could

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

At the moment I only use the back in stock section. There were some problems. This was resolved very quickly by contacting customer service.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Support was very fast for resolving an issue on pre-order labels not appearing.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

The app provides almost whatever I want to have. We need to have pre-order with partial payment, balanace payment in one PO etc. For some other tailor made changes, they fit most of my needs as well. Supporting team is super helpful with precise solution. They really understand your requirements and your needs to make the shop better and better. Thank you Sarah and the team. Keep going!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

The support is incredible. If I sent an e-mail, they respond in holidays, out-of-office times, and very quickly. If I need an urgent fix, they help me right away and solve the issue within a couple of hours. I am honestly surprised the support is this good. The app doesn't cost that much and it works perfectly. Thanks Sarah & Team!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

April 25, 2023

Excellent Support! Sarah is always quick to respond and does an excellent job of resolving any issues. Would definitely recommend to others.

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 25, 2023

Great app to add pre-orders to your shop, and the best support. Definitely recommend it to everyone!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

Have tried numerous apps and this is the best we found, woiuld highly recommend! Super quick support and v helpful!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

April 13, 2023

Highly recommended! Fantastic customer service from Sarah, She always had a quick response and she didn't stop helping me until the issue was resolved. Love this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Il supporto di Globo è veloce e affidabile. Sono sempre molto disponibili e efficienti negli interventi sia di manutenzione sia di fixing.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

funktioniert einwandfrei und der Support hilft auch jederzeit schnell sobald ein Problem auftritt. Ich kann diese App empfehlen

Store

ZACO

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2023

The support team has been very helpful and proactive in answering any questions, even if its a simple question

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

Great customer support to figure out a few little things, app is working great now! Update. Had a few back and forth's to change up and make everything more efficient and was given all the help possible. Highly recommend the app and the team! Thank you!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 6, 2023

Great app and the best is their support, they answer quick and fix the issues or custom if that is required. I needed some customizations and they were kind and professionals thanks

Store

Shop

Using app

3 months

Total reviews

25

Average rating

5.0

5 / 5 Share

April 5, 2023

Didn't explore all the functionalities of the app yet but already asked help to the support team and they were super reactive! Thanks!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 4, 2023

Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+

Using app

11 months

Total reviews

8

Average rating

4.0

5 / 5 Share

April 4, 2023

Customer Service is the best we've encountered. Always responsive within minutes and straight with the solution. From amending user interface to unlocking features and more complex work such as alternative SMTP setup, they have the answers. App is a great add on on our new Shopify theme for our Back In Stock emails and replaces our older and incompatible Klaviyo snippet.

Using app

8 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 3, 2023

Always quick to respond to our support requests and the Pre-Order app has been a bigger winner for us.

Using app

10 months

Total reviews

18

Average rating

4.7