All reviews

Rating Breakdown

  • 5
    92% (1,549 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,581)
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5 / 5 Share

Feb. 10, 2026

Really great app, pricing is fair and Helen from support team did an awesome job helping me with some small issues!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I had a few questions regarding setup and Helen was fantastic with helping me resolve my problems and helped me get my products ready for pre-order. Great app and support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Thank you Helen for the smooth Support :)

Using app

About 2 hours

Total reviews

5

Average rating

3.8

5 / 5 Share

Feb. 6, 2026

Helen had provided complete solution and has been there as support from start to end. Thanks

Store

Teregie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

I have loved my experience so far with this app! Support is always quick to respond and help with any problems I run into

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Sarah did a very good job, thank you Sarah! we love this app

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Excellent chat support even outside of work hours, excellent apps.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Excellent app, and I received all the help I needed for setup. The app is relatively easy to use, fully customizable, and also works in multiple languages. Thanks to Helen and the rest of the team for their support.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Excellent service!!!!

Store

Bracci

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Globo is absolutely one of the best companies with their apps and support - so much better than most other companies! Any, and I mean "any," question is always addressed and resolved 100% and within 24 hours. - even if it's a weekend. They're just great to work with and their apps are great too!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2026

Great app and excellent support! Helen helped me quickly identify the issue and guided me step by step to activate the App Embed. Everything is working perfectly now. Highly recommended!

Store

feela.

Using app

2 days

Total reviews

8

Average rating

4.4

5 / 5 Share

Feb. 1, 2026

Helen's assistance is great and fast. Thank you

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 30, 2026

Helen var fantastisk!

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Helen was wonderful and efficient with her support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Helen a été parfaite et très rapide je suis très contente et son aide à été précieuse. je recommande

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 28, 2026

メールテンプレートのプレビューが表示されなくなり、チャットで問い合わせました。 日本語でチャットでき、ヘレンさんがすぐに対応してくれたのでとても助かりました。ありがとうございました!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

I’ve been using the PreOrder Globo app and I’m genuinely impressed. The app works extremely well and delivers exactly what I needed. I also had an issue with the email template, and when I contacted support, Helen responded instantly. She helped me right away, was incredibly efficient, and extremely courteous. Truly outstanding support. Highly recommended.

Store

Vermeil

Using app

About 2 hours

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 26, 2026

Very fast and efficient help, great communication. I am very satisfied with the service.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Helen was super fast and helpful. Thank you so much

Store

Mein Shop

Using app

About 18 hours

5 / 5 Share

Jan. 22, 2026

I use the Coming Soon section of this app and was having some difficulties with getting it active on our store. Helen was fantastic with getting our issues resolved and it now looks and works perfectly for us! Thank you!

Using app

7 months

Total reviews

6

Average rating

5.0