All reviews

Rating Breakdown

  • 5
    92% (1,446 ratings)
  • 4
    4% (68 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,489)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2024

Customer service is awesome! I spoke to Rosie and they rocked!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Great app, exactly what I needed for my store where some of the products are made on order. Support is excellent and fast.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Great customer service and product.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

easy to use, great customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Good service!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 2, 2024

Rosie was so lovely in helping us activate and set up the app! Thank you Rosie!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Great customer service, Rosie was super helpful

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Great Support. Available if needed! Thanks

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Great app with great support - fast and very helpful. Requests are implemented promptly.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

I have found working with the team at Globo an absolute pleasure, they are highly reactive and Rosie has been fantastic. I found the app to be highly functional yet very easy to learn and works very well for both pre-order requirements and back in stock too! There is a nice integration with Omnisend which is essential and back in stock subscribers can be sent to lists. One of the things I like the most is the template builder which is very good, you can create Omnisend style templates with enough custom sections to make it look similar to your other flows and this all comes out of the box, so I had 8 notification types set up in 20 minutes. And if you need a little bit of customisation to the styling of say the button or positioning they are there to help quickly and I really feel they cared about me as a customer and their live chat is very reactive. I would give more stars if I could and I want to thank the team at Globo for all their support. I will be looking to work with them long term :-)

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 28, 2024

Very easy to use and set up with the help from the friendly staff on the live chat, I would recommend this to any store owner needing these features.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

I tested several apps and this seems to be the best one. Lots of customisation options and no monthly subscription fee! Support from Rosie was fast and excellent.

Using app

About 21 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 27, 2024

Appears to be a great solution for our out of stock messaging. Very versatile and team have been super helpful during set up.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Great app, customizable but easy to use. Special thanks to Rosie and Mike, who helped me right away.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Rosie was amazing!! so helpful and efficient!! Really happy with Globo app for my store, thank you Rosie!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Rosie from Support is awesome - I've installed this app on 4 different shopify stores - and she has helped me fix some small integration problems quickly and easily. simply the best pre order app out there!

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Had a problem with an item not publishing for pre order. Started a live chat and Rosie helped me get it up and running. Outstanding customer service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

I've been using the Pre-Order Pro app for a while, and it's been fantastic. Recently, I needed to customize the pre-order button and change some text for our new campaign. The support team, especially Mike, was incredibly helpful and patient. Despite their busy hours, Mike promptly guided me through the steps and even offered to check our admin page. He provided clear instructions and screenshots, making it easy to follow. I was able to customize the button's appearance and change the text as needed. The app itself is very user-friendly, and the customization options are great. The support team truly goes above and beyond to help with any issues. Highly recommend this app for anyone looking to add pre-order functionality to their Shopify store!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2024

Very good, great customer service!

Store

BAOBAB

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2024

great costumer support. Mike made everything possible!

Using app

9 days

Total reviews

3

Average rating

5.0