PreOrder Globo | Back in Stock
Pre-Order app by Globo
Rating
4.9
feedback
1,315
chart
#987
All reviews
Rating Breakdown
July 12, 2021
Great app and 5* customer service and technical support! Keep up the great work! Thank you Sarah for your quick responses.
July 10, 2021
I have been using this app for a few months and their customer support is top tier, always response fast and help resolve any issues.
July 8, 2021
Great support from the team to make small tweaks to suit your needs. I've only had it a few days and its already making sales
July 7, 2021
Highly recommend to use this app, mainly the support team is amazing they will solve all your issues and fix it for you, the response is on time. the app is very easy to use and user friendly.
July 4, 2021
This app is really cool. It saves us much time when developing the store. When we got an issue with the app, their support team quickly helped us to resolve the problem. Great.
July 1, 2021
This app has been instrumental in my business from start up. With all software, there are times when we need help and Sarah and her team do a good job of jumping in to help as well as explaining how to use (when necessary). I really appreciate this application and the team supporting it!
July 1, 2021
I love this App. I had a custom requirement which required some coding and it was done straight away. I was very impressed. Excellent service! Thank you
June 30, 2021
Had some issues with the automatic refreshing of the globo app within my shopify store. Couldn't figure out on my own how to get it fixed. I contacted the globo team and told them my problems. One day later everything got fixed through the dev team which results in a fully functionable globo pre order app within my store. Thanks!
Jan. 7, 2022
The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.
June 25, 2021
funciona perfecto. Además su respuesta ante solicitudes fue sumamente rápida. se implementó bien en la página y comenzó a generar ventas desde el comienzo
June 22, 2021
Globo pre-order App works great. it's made me change how i launch products now i will use in the future for sure.
June 21, 2021
Super helpful. Needed help due to theme compatibility issues and was fixed within 24 hours. Thanks!
June 20, 2021
The staff eplied fast and helped us solved the problems perfectly and patiently. Very convinient app.
June 18, 2021
This is a great tool! It made our pre-sale very convenient. I love this tool because it helped me save a ton of money on inventory. I didn't have to worry about overstocking.
June 18, 2021
Best pre-order app the functionality and customization are amazing and easy to use. Sarah and her team were extremely kind, responsive and helpful, they went above and beyond. I totally recommend this app enough. Thank you so much!
June 18, 2021
Brilliant app to easily showcase pre-order items - Sarah had been so helpful and extremely responsive. I couldn't recommend this app enough, it can be designed to fit your need, and the free plan is also very well designed.
June 17, 2021
I tried several preorder app and finally chose this. Very patient to help me solve the problem, even if later changed the theme. Nice working~
June 15, 2021
Great app! I love how simple it is and easy to use. The support team is awesome - there was a small bug, which they fixed as soon as I reported it. Well done guys!
June 12, 2021
SUPER APP!! Within hours we earned back the monthly fee. Wouldn't know what to do without it. Every store needs this!
June 6, 2021
i got some problem to show the countdown correctly, i think my custom theme has some issue , i wrote to the app team and they solved my problem in just a few hours ... the app is great and almost free for everybody . TOP ! thanks !