All reviews

Rating Breakdown

  • 5
    92% (1,445 ratings)
  • 4
    4% (68 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,488)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2024

Great experience with the support team they were prompt and helpful also checked my theme/site to see what the issues were. App also delivers on what it promises, it allows me to strictly tell customers are getting pre-orders rather than immediate delivery which was a big issue on my end with declaring that with what shopify limits us to.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

This is my use after half a month, due to the many customized modifications required for my website. I had requested the customer service of the Globo team to make adjustments for me. They were very efficient in meeting my needs, including responding to variants and customizing text content. I believe I will continue to use this app for a long time in the future. Thank you again to Rosie for her help.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2024

Great app, such a good tool to have available on our website. I needed a few things altered and the team fixed them incredibly quick!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

When we had a display problem on the site, the person who responded to our chat was able to quickly resolve the problem. Although the communication was in English, he was courteous and prompt in resolving the issue and was very helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2024

Fantastic customer service, always quick to respond and resolve any issues

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2024

Does the job well, affordable, and great support team (thank you for your support Rosie, you've been great).

Using app

42 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2024

A lot of options to customize your shop for pre orders etc

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2024

I was setting up the preorder product and had some issues. Rosie was really helpful and efficient, solving the problem quickly and being super patient. Thank you, Rosie!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

The support has been very helpful and quick

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

The support team is highly effective, particularly Sarah Nguyen, who responds quickly and consistently assists with all inquiries.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2024

so far so good. support was fast and responsive

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2024

Easy to use. Great customer support. Rosie was quick and thorough.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

May 11, 2024

I'm using this app and I must say that the support has been amazing from the team. Any issue I have is responded to in a timely manner and they really do beyond in help me .

Store

LULU'S

Using app

About 12 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

Incredible helpful and super responsive

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2024

Im new to this app but the customer service is great ! Rosie is a big help and the app does exactly what it says !

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

App does everything we want it to do plus more and the support team is responsive and has done a couple small customizations for us for no extra charge.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2024

Using app

21 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

May 6, 2024

Developers helped with our requests and gave very prompt replies! Thank you so much :) Rosie was very helpful as well <3

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2024

Très contente. Le support d'aide est efficace et rapide. Rosie m'a beaucoup aidé !

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2024

I was struggling to activate one of the features on the app and reached out to the Globo team and they resolved it in no time!

Using app

29 days

Total reviews

1

Average rating

5.0