All reviews

Rating Breakdown

  • 5
    92% (1,445 ratings)
  • 4
    4% (68 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,488)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 29, 2024

Support was very fast for resolving an issue on pre-order labels not appearing.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

The app provides almost whatever I want to have. We need to have pre-order with partial payment, balanace payment in one PO etc. For some other tailor made changes, they fit most of my needs as well. Supporting team is super helpful with precise solution. They really understand your requirements and your needs to make the shop better and better. Thank you Sarah and the team. Keep going!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

The support is incredible. If I sent an e-mail, they respond in holidays, out-of-office times, and very quickly. If I need an urgent fix, they help me right away and solve the issue within a couple of hours. I am honestly surprised the support is this good. The app doesn't cost that much and it works perfectly. Thanks Sarah & Team!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

Great app to add pre-orders to your shop, and the best support. Definitely recommend it to everyone!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

Have tried numerous apps and this is the best we found, would highly recommend! Super quick support and v helpful!

Using app

About 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

April 13, 2023

Highly recommended! Fantastic customer service from Sarah, She always had a quick response and she didn't stop helping me until the issue was resolved. Love this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Il supporto di Globo è veloce e affidabile. Sono sempre molto disponibili e efficienti negli interventi sia di manutenzione sia di fixing. Hanno risolto il problema in pochissime ore! Grazie!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2023

The support team has been very helpful and proactive in answering any questions, even if its a simple question

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2023

Great customer support to figure out a few little things, app is working great now! Update. Had a few back and forth's to change up and make everything more efficient and was given all the help possible. Highly recommend the app and the team! Thank you!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 6, 2023

Great app and the best is their support, they answer quick and fix the issues or custom if that is required. I needed some customizations and they were kind and professionals thanks

Store

Shop

Using app

3 months

Total reviews

16

Average rating

4.9

5 / 5 Share

April 5, 2023

Didn't explore all the functionalities of the app yet but already asked help to the support team and they were super reactive! Thanks!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 4, 2023

Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+

Using app

9 months

Total reviews

9

Average rating

4.1

5 / 5 Share

April 4, 2023

Customer Service is the best we've encountered. Always responsive within minutes and straight with the solution. From amending user interface to unlocking features and more complex work such as alternative SMTP setup, they have the answers. App is a great add on on our new Shopify theme for our Back In Stock emails and replaces our older and incompatible Klaviyo snippet.

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 3, 2023

Always quick to respond to our support requests and the Pre-Order app has been a bigger winner for us.

Using app

10 months

Total reviews

19

Average rating

4.7

5 / 5 Share

April 3, 2025

This app makes it very easy to make pre-orders for my Shopify store, which is very important for my business. And Sarah was great helping me today with some customizing I needed done. She knew the answer right away and it worked immediately :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Professionals. Very quick responses and problem solving. Easy to intergrade and flexible to edit many features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Great customer response to an issue we were having, following a Shopify theme upgrade. Required a little bit of troubleshooting and the team got us where we needed to be. Awesome & thank you.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

Awesome to deal with, they were very prompt and sorted all my issues out. I was having trouble getting pre order to sync over to my products and within a day they had it fixed. We had updated our website, so it had something to do with that.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

The team has an exception service! Reached out to them and they responded accordingly. Best team out there! Shout out to Sarah whom I've been in contact with. Thank you so much for the help and to the devs :)

Store

Elektro

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

I came to PreOrder Globo after a poor experience with another app, and after about 6 months of using this app including an upgrade that was needed around the holidays, I'd happily give it 5 stars. As a brand with over 40K skus and frequent re-orders, this app is easy to use, add product, and fulfill orders. When I have questions and issues (few), the support team responds quickly and are very helpful. I primarily use it for Pre-ordering. The Notify Me function is also a great feature to gauge interest in re-orders!

Store

Jarbo

Using app

5 months

Total reviews

6

Average rating

5.0