All reviews

Rating Breakdown

  • 5
    92% (1,505 ratings)
  • 4
    4% (70 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,542)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2023

Great functionality and team debugged custom issues we were having with it because of plugin and theme conflicts

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

We were able to realize the UI/UX we wanted for pre-order products using this app. Additionally, the speed of support was incredibly fast, and the quality of the responses was excellent. They perfectly answered multiple questions in a short amount of time and provided support for implementation. This was by far the best support experience I've had in the past. It has become one of the reasons I want to continue using this app.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Support Ticket was solved in under 2h, I am super happy, thanks!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great customer service, response times on support, and overall product. Thoroughly recommend. Post-purchase support and bug solving excellent. Brilliant.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Excellent support team! very helpful

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Always quick to help and make any adjustments if needed. I Would recommend this app. Had a few small issues and they were on top of it and helped me get them fixed asap

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Excellent app for taking pre-orders, customer service is quick and support requests are fast and easy.

Store

OZRC

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Thank you, Sarah and others for the quick support. Nice app, support team is pretty good too. Thanks thanks

Store

PEGAI

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Awesome app, you can edit and customize everything you need. When i had some problems - support answered fast and fixed everything.

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2023

Great so far! Been working well for our preorders and their support team has fixed any issues I have quickly and efficiently. Would definitely recommend!

Store

giddy

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

I'm very satisfied with their great support. Their responses are always quick and super helpful. I installed this app on all of our websites.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great App for pre-orders and the ability to take partial payments! That's what I really use it for. And the support is top notch!!! I highly recommend.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

If I could give the team 10 stars I could! Such a fantastic and powerful app that allows you to easily manage pre-orders. The app has improved and increased functionality heaps over time and is a really great price. They have pretty much everything you need. The support team are fantastic (thank you Sarah for helping with issues and helping me get the theme setup across multiple stores)! My only wish is that the app could support displaying metafield information on the front end to help simplify the population of an ETA message via variant metafield as merchants with large catalogues may not be able to use the manual tools provided to manage this effectively. But as the team are always updating the app, I'm hopeful this is something that can be added over time!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Absolutely loving it! Ran into a little tech hiccup, so I filled out a request. Boom, problem solved within 24 hours.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Very efficient and user friendly app, we highly recommend. Plus, the support is very reactive and solved an issue we had within an hour.

Using app

20 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 31, 2023

Really helpful customer service. Had an issue with the display of the product badges and they sorted it out quickly :)

Store

JAKI

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 25, 2023

Very useful tool for offering pre-sale items, particularly when awaiting new stock. Used the customer care when we had an issue and they resolved it quickly - thank you!

Store

HAYPIGS

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

July 25, 2023

Does the job nicely and has a very useful translation feature that works for many languages. Haven't tested the Klaviyo flows yet. Just hope it works like the rest. Their support is helpful and reactive. Every questions/issues were solved within a few hours. Good job on that!

Using app

22 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 24, 2023

Overall the app works well and performs how it advertises. The support team is very responsive and was able to fix a theme issue in less than 48hr.

Store

DonaJo

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Nach dem wir verschiedene Apps für Vorbestellungen (Pre-Order) getestet hatten und nicht zufrieden waren haben wir mit dieser App nun das für uns perfekte Produkt gefunden. Volle Integration in Shopify und umfangreiche Anpassungen der Styles auch in der kostenlosen Version. Leider hatten wir zwei Fehler in der App bei unserem Theme Dawn (doppelte Buttons und Ribbons waren nicht da) - dieses wurde aber nach einer E-Mail an den Support innerhalb von 12 Stunden behoben - besser geht es nicht. Daher die volle Punktzahl ohne Einschränkungen. Danke an den Support nochmal!!!

Using app

1 day

Total reviews

4

Average rating

5.0