All reviews

Rating Breakdown

  • 5
    92% (1,445 ratings)
  • 4
    4% (68 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 94% (1,488)
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5 / 5 Share

March 2, 2023

This is a highly scalable and multifunctional Pre-order App. Help staff was also quick to respond and reliable when I had problems.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Sarah has been extremely helpful in getting my app up and running. I switched themes a few weeks after I started and she helped me get it quickly up and running with the new theme as well.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I highly recommend this app, and the company. The app works very well for my purposes. It clearly highlights when a product is on pre-order, and does a good job of messaging that information to the customer. And the people at Globo are outstanding! Very responsive to emails, courteous, and knowledgeable. I can't say enough good things about Globo and their products.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

This app is great and does exactly what I needed. I encountered an issue with the integration on my product page but it was resolved extremely fast and efficiently. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

J'ai installé l'application et en seulement quelques jours le support a pu régler tous mes problèmes d'affichage pour que la solution s'adapte parfaitement à mon site internet. Après avoir benché plusieurs solutions, celle-ci est vraiment pertinente car il est possible de personnaliser son message de précommande, d'afficher des labels... Je recommande !

Store

Belveo

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I had a few issues with the PreOrder Globo | Back in Stock App - the support has been AMAZING. Both Sarah (Support) and the Dev Team worked round the clock to work out the issues and find solutions for me. With constant communication keeping me updated and offering me options and solutions. It seems that all is now working smoothly. I would HIGHLY RECOMMEND GLOBO apps in general as their customer service/support is above and beyond.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Very helpful team. The app has worked very well for both pre-orders and back-in-stock notifications. The app does a great job and has a great price-performance ratio. The user interface could be improved. However, it's fine to work with and the CS is nice, fast, and reliable.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

The features of the app are working as promised. More importantly the support is very responsive and helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Good and fast service, nice communication and good basic features. You don't need much skill for installation.

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Really good and prompt service - I made updates to my "pre-order app" but found the appearance in the live store was not so good (my choice not theirs). o I contacted support team, who investigated within 30 mins and resolved within the day by adjusting coding.

Store

OAKMANN

Using app

About 3 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 1, 2023

I love this app for so many reasons! It's very intuitive and is exactly how I envisioned it working when I was daydreaming about what I needed to make my website more functional...even before I even an app like this existed. There was one formatting change I approached the support team with to see if it was even doable (honestly, i wasn't very hopeful) but within the hour, they fixed it exactly the way I asked! Wow! Talk about great customer service! I'm learning that you can create the most spectacular app on the planet but if your customers can't figure it out and you can't communicate with them about it then what good is it? With Globo you get the best of both worlds. A great app with excellent customer service. I can't recommend them enough, Shelly ~ Crossed Hearts Needlework & Design P.S. This is my 2nd app Globo app. The Globo Product Options, Variant has been a godsend, too.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

I asked for adding badges and implementing it in my store. Even it was holidays, my problem was solved quickly.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Brilliant app, solves all of my pre-order problems! Sarah and the team are amazing too, so responsive and friendly. Everything you could want! Thank you

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I own two stores, both have PreOrder Globo installed. Apps work great, seamless integration with Out of the Sandbox themes. Customer support is very responsive and helpful. Lots of customization options. UPDATE November 2023 - still excellent support, very helpful and very responsive. Highly recommended!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Highly recommended! The app made all our pre order dreams come true. In the past we used to tag the order manually and kept track over stock limits and found work around with product badges plus an extra mail for the pre order.. Everything we wished for! We had one small error on our page where the badge couldnt be displayed from the beginning but the customers support fixed it within one hour. Simply a yes from us!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

wow, never before I got so fast and helpful response. I gave the team guest access and they solved the problem. App itself is a must have for preorder selling.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Fantastic customer service from Sarah, Always a quick response and although there were a few issue they were all resolved meaning we could launch our new SS23 range in time

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Amazing quick and helpful service. Thanks so much Sarah for helping us with the issues we were facing!!

Using app

About 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 5, 2023

Helps with cashflow by selling items before they are in stock and the customer service is quick to respond.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

Very intuitive app that allows to put backorder messages based on availability or other options. All we needed, and the customer service is great! They even added a feature within a few days for us. Highly recommend! Max

Using app

21 days

Total reviews

5

Average rating

4.2