All reviews

Rating Breakdown

  • 5
    92% (1,557 ratings)
  • 4
    4% (71 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,590)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2023

Highly recommended! Fantastic customer service from Sarah, She always had a quick response and she didn't stop helping me until the issue was resolved. Love this app!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Il supporto di Globo è veloce e affidabile. Sono sempre molto disponibili e efficienti negli interventi sia di manutenzione sia di fixing. Hanno risolto il problema in pochissime ore! Grazie!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2023

The support team has been very helpful and proactive in answering any questions, even if its a simple question

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2023

Great customer support to figure out a few little things, app is working great now! Update. Had a few back and forth's to change up and make everything more efficient and was given all the help possible. Highly recommend the app and the team! Thank you!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 5, 2023

Didn't explore all the functionalities of the app yet but already asked help to the support team and they were super reactive! Thanks!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 4, 2023

Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+

Using app

9 months

Total reviews

10

Average rating

4.2

5 / 5 Share

April 4, 2023

Customer Service is the best we've encountered. Always responsive within minutes and straight with the solution. From amending user interface to unlocking features and more complex work such as alternative SMTP setup, they have the answers. App is a great add on on our new Shopify theme for our Back In Stock emails and replaces our older and incompatible Klaviyo snippet.

Using app

8 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 3, 2023

Always quick to respond to our support requests and the Pre-Order app has been a bigger winner for us.

Using app

10 months

Total reviews

19

Average rating

4.7

5 / 5 Share

April 3, 2025

This app makes it very easy to make pre-orders for my Shopify store, which is very important for my business. And Sarah was great helping me today with some customizing I needed done. She knew the answer right away and it worked immediately :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Professionals. Very quick responses and problem solving. Easy to intergrade and flexible to edit many features.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Great customer response to an issue we were having, following a Shopify theme upgrade. Required a little bit of troubleshooting and the team got us where we needed to be. Awesome & thank you.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

Awesome to deal with, they were very prompt and sorted all my issues out. I was having trouble getting pre order to sync over to my products and within a day they had it fixed. We had updated our website, so it had something to do with that.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

The team has an exception service! Reached out to them and they responded accordingly. Best team out there! Shout out to Sarah whom I've been in contact with. Thank you so much for the help and to the devs :)

Store

Elektro

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

I came to PreOrder Globo after a poor experience with another app, and after about 6 months of using this app including an upgrade that was needed around the holidays, I'd happily give it 5 stars. As a brand with over 40K skus and frequent re-orders, this app is easy to use, add product, and fulfill orders. When I have questions and issues (few), the support team responds quickly and are very helpful. I primarily use it for Pre-ordering. The Notify Me function is also a great feature to gauge interest in re-orders!

Store

Jarbo

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 2, 2023

This is a highly scalable and multifunctional Pre-order App. Help staff was also quick to respond and reliable when I had problems.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Sarah has been extremely helpful in getting my app up and running. I switched themes a few weeks after I started and she helped me get it quickly up and running with the new theme as well.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

I highly recommend this app, and the company. The app works very well for my purposes. It clearly highlights when a product is on pre-order, and does a good job of messaging that information to the customer. And the people at Globo are outstanding! Very responsive to emails, courteous, and knowledgeable. I can't say enough good things about Globo and their products.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

This app is great and does exactly what I needed. I encountered an issue with the integration on my product page but it was resolved extremely fast and efficiently. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

J'ai installé l'application et en seulement quelques jours le support a pu régler tous mes problèmes d'affichage pour que la solution s'adapte parfaitement à mon site internet. Après avoir benché plusieurs solutions, celle-ci est vraiment pertinente car il est possible de personnaliser son message de précommande, d'afficher des labels... Je recommande !

Store

Belveo

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I had a few issues with the PreOrder Globo | Back in Stock App - the support has been AMAZING. Both Sarah (Support) and the Dev Team worked round the clock to work out the issues and find solutions for me. With constant communication keeping me updated and offering me options and solutions. It seems that all is now working smoothly. I would HIGHLY RECOMMEND GLOBO apps in general as their customer service/support is above and beyond.

Using app

6 days

Total reviews

5

Average rating

5.0