PreOrder Globo | Back in Stock
All reviews
The support team has been very helpful and proactive in answering any questions, even if its a simple question
Great customer support to figure out a few little things, app is working great now! Update. Had a few back and forth's to change up and make everything more efficient and was given all the help possible. Highly recommend the app and the team! Thank you!
Didn't explore all the functionalities of the app yet but already asked help to the support team and they were super reactive! Thanks!
Great for helping us with backorders and items out of stock. The customer support is above par as well. They are quick to meet our needs and find solutions. A+
Customer Service is the best we've encountered. Always responsive within minutes and straight with the solution. From amending user interface to unlocking features and more complex work such as alternative SMTP setup, they have the answers. App is a great add on on our new Shopify theme for our Back In Stock emails and replaces our older and incompatible Klaviyo snippet.
This app makes it very easy to make pre-orders for my Shopify store, which is very important for my business. And Sarah was great helping me today with some customizing I needed done. She knew the answer right away and it worked immediately :)
Professionals. Very quick responses and problem solving. Easy to intergrade and flexible to edit many features.
Great customer response to an issue we were having, following a Shopify theme upgrade. Required a little bit of troubleshooting and the team got us where we needed to be. Awesome & thank you.
Awesome to deal with, they were very prompt and sorted all my issues out. I was having trouble getting pre order to sync over to my products and within a day they had it fixed. We had updated our website, so it had something to do with that.
The team has an exception service! Reached out to them and they responded accordingly. Best team out there! Shout out to Sarah whom I've been in contact with. Thank you so much for the help and to the devs :)
I came to PreOrder Globo after a poor experience with another app, and after about 6 months of using this app including an upgrade that was needed around the holidays, I'd happily give it 5 stars. As a brand with over 40K skus and frequent re-orders, this app is easy to use, add product, and fulfill orders. When I have questions and issues (few), the support team responds quickly and are very helpful. I primarily use it for Pre-ordering. The Notify Me function is also a great feature to gauge interest in re-orders!
This is a highly scalable and multifunctional Pre-order App. Help staff was also quick to respond and reliable when I had problems.
Sarah has been extremely helpful in getting my app up and running. I switched themes a few weeks after I started and she helped me get it quickly up and running with the new theme as well.
I highly recommend this app, and the company. The app works very well for my purposes. It clearly highlights when a product is on pre-order, and does a good job of messaging that information to the customer. And the people at Globo are outstanding! Very responsive to emails, courteous, and knowledgeable. I can't say enough good things about Globo and their products.
This app is great and does exactly what I needed. I encountered an issue with the integration on my product page but it was resolved extremely fast and efficiently. Highly recommended!
J'ai installé l'application et en seulement quelques jours le support a pu régler tous mes problèmes d'affichage pour que la solution s'adapte parfaitement à mon site internet. Après avoir benché plusieurs solutions, celle-ci est vraiment pertinente car il est possible de personnaliser son message de précommande, d'afficher des labels... Je recommande !
I had a few issues with the PreOrder Globo | Back in Stock App - the support has been AMAZING. Both Sarah (Support) and the Dev Team worked round the clock to work out the issues and find solutions for me. With constant communication keeping me updated and offering me options and solutions. It seems that all is now working smoothly. I would HIGHLY RECOMMEND GLOBO apps in general as their customer service/support is above and beyond.
Very helpful team. The app has worked very well for both pre-orders and back-in-stock notifications. The app does a great job and has a great price-performance ratio. The user interface could be improved. However, it's fine to work with and the CS is nice, fast, and reliable.
The features of the app are working as promised. More importantly the support is very responsive and helpful!
Good and fast service, nice communication and good basic features. You don't need much skill for installation.
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