All reviews

Rating Breakdown

  • 5
    92% (1,560 ratings)
  • 4
    4% (71 ratings)
  • 3
    1% (20 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (32 ratings)

Reviews with Text

  • 94% (1,593)
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5 / 5 Share

Aug. 23, 2025

Update Aug 23 2025: update my review and change from 4 to 5 stars, because the latest update of pre-order by creating profiles and adding products (SKUs) on each profile is the best update of the app so far. It makes the most sense, most practical for managing pre-order, much faster and more efficient when the upcoming (pre-order) shipment has any changes of details it can be done in bulk. In the past, we need to add/remove/change one-by-one (SKU), it was tedious and took so much time. Well done Globo and whoever came up with this new version! Keep up the good work! This app has always been improved. it's getting better and better. The customer service always responds email quickly usually within 24 hrs. Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 15, 2021

The app works perfectly, it does exactly what we needed and the support is quick and reliable! This app is the best for pre-orders.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2021

Super App! Einfach zu bedienen und schneller Support! Ich habe andere Apps ausprobiert, diese hat mir am besten gefallen.

Using app

2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 13, 2021

Fantastic app for preorders. Functions as described. Support is very fast and helpful. Wish list for future features: 1. Partial Payment functionality to allow more than one item in the cart. 2. Ability to partially confirm pickup orders. These issues are largely more a Shopify issue than this app though. Would still be great if a developer could figure this out.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2021

Very nice app until It stopped working. But the customer service was quick to respond and solved the problem. They even called me to make sure everything was in order.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

April 6, 2021

Works great! App is easy to use and navigate. Lots of options and features can be found easily. I would recommend.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 13, 2024

I'd been using a different pre-order app so it took me a little while to adapt (mainly because I'm impatient and don't read things properly!) but this app is very straight forward. I love that you can change the default text so you don't have to re-write your chosen text if you want a product to have a different setting. Really easy to use and customize. Support are great whenever there is a problem

Using app

Almost 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 24, 2021

Es genial esta app fácil de usar! La recomiendo para hacer lanzamientos de productos, Mantiene tu web rápida

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2021

Was super easy to setup. I needed 5 items (you can add up to 5 items for free!) to display a "preorder" button instead of a buy button. Before using this app I was simply stating in the product description and email notification that customers were buying a preorder. Sometimes even with that, customers wouldn't know they were buying a preorder. This app is GREAT because customers literally have to push a "preorder" button and right underneath the preorder button you can put your ship date. They also have an option to add in a countdown timer so it's even more obvious that it is a preorder. It looked great with my store! Couldn't recommend more.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2021

Great app, does exactly what it should and even more. Allows you to chose between single products or collections and has individual options for products. Absolutely awesome!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2021

This app is absolutely amazing. I like that it offers a lot of options to customize my pre-orders. It's not too heavy and the customer service is superb.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

Very good app for offering pre-order products. We use the free version for one product only at the moment and are satisfied with it. You can customize the button and message (color, font etc). Support was very helpful with our questions. They can customize design etc for you if needed.

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 3, 2021

I would like to recommend this app. Really useful for pre-order options. Nice, helpful and fast support.

Using app

13 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 17, 2024

Thank you for your quick action and continuous support! サポートはとても迅速で丁寧でした。サイトに合わせた設定も行っていただき助かりました。ありがとうございました。追記:再入荷通知ソフトを探していたところ、新たに機能が追加されていることに気が付きました。シンプルながら必要十分な機能で、アプリを追加することなく、簡単な設定で、ショップにマッチしました。素晴らしいです。 追記:今回もすばらしい速度で問題を解決していただきました。ありがとうございます!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2021

It works well and easy. But they really helped us out with the customization of the design of the counter! Really fast as well. Thanks so much!!!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

This app has given us everything we need. We produce in small batches so this is just perfect for pre-order and it's fully customisable.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Amazing app. I've tried many pre-order apps and I find that this is is the most versatile and well built. I had some complications with the integration on by them and their support team was a tremendous help. I cannot be happier.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

This app is super useful and their customer service is really helpful, help me out with the layout issue in a day after I emailed them! very recommended!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Thank you Helen, I published a new theme and Helen helped me to get the app working on the theme within a few hours! Great app and support! :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

The app does what is promised! Had an issue with shipping charges being added to a non-physical product at checkout but I received really quick and efficient support :) Huge fan!

Using app

6 days

Total reviews

1

Average rating

5.0