PreOrder Globo | Back in Stock

I have been using this app for a few months and their customer support is top tier, always response fast and help resolve any issues.

Great support from the team to make small tweaks to suit your needs. I've only had it a few days and its already making sales

Highly recommend to use this app, mainly the support team is amazing they will solve all your issues and fix it for you, the response is on time. the app is very easy to use and user friendly.

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.

funciona perfecto. Además su respuesta ante solicitudes fue sumamente rápida. se implementó bien en la página y comenzó a generar ventas desde el comienzo

Globo pre-order App works great. it's made me change how i launch products now i will use in the future for sure.

Super helpful. Needed help due to theme compatibility issues and was fixed within 24 hours. Thanks!

The staff eplied fast and helped us solved the problems perfectly and patiently. Very convinient app.

This is a great tool! It made our pre-sale very convenient. I love this tool because it helped me save a ton of money on inventory. I didn't have to worry about overstocking.

Brilliant app to easily showcase pre-order items - Sarah had been so helpful and extremely responsive. I couldn't recommend this app enough, it can be designed to fit your need, and the free plan is also very well designed.

I tried several preorder app and finally chose this. Very patient to help me solve the problem, even if later changed the theme. Nice working~

Great app! I love how simple it is and easy to use. The support team is awesome - there was a small bug, which they fixed as soon as I reported it. Well done guys!

SUPER APP!! Within hours we earned back the monthly fee. Wouldn't know what to do without it. Every store needs this!

I have been very impressed with this app. The support staff were very responsive and helped get this working just as I wanted with the added bonus of Back in Stock Notifications included. I've now removed 2 apps and replaced with this one saving me money every month!

I contact the guys from support and they are fast and good, they help us to solve a problem in our website. Besides that, the pre-order app has been a real important feature on our website during long delivery shortages to keep securing sales! That was pretty amazing!

Wonderful app. Provides great options for pre-orders and back-orders. Highly recommended for retailers looking for an organized system.

more than 50% of all my store orders are pre-orders, so I would be lost without this app! It is very simple and works well. The support team is also top-notch!

Great app, easy to set preorders. Does exactly what you need it to do. The only thing I would like to add is for the preorder tag to export out with the order in the ship station tags so I can sort and filter my orders with those that have items for preorders and fulfill easier.

good service and globo team solve problems quickly. app is easy to use. i'm satisfied. it is highly recommended.

Update Aug 23 2025: update my review and change from 4 to 5 stars, because the latest update of pre-order by creating profiles and adding products (SKUs) on each profile is the best update of the app so far. It makes the most sense, most practical for managing pre-order, much faster and more efficient when the upcoming (pre-order) shipment has any changes of details it can be done in bulk. In the past, we need to add/remove/change one-by-one (SKU), it was tedious and took so much time. Well done Globo and whoever came up with this new version! Keep up the good work! This app has always been improved. it's getting better and better. The customer service always responds email quickly usually within 24 hrs. Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.