All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

May 9, 2020

I had no idea how to do pre-orders when the launch of my brand was pushed back by 2 months by the pandemic--but the Pre-Order alleviated my stress of getting press and sending people to my website without the "sold out" tag on all of my products. Thank you thank you thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

You are more than welcome and thank YOU for choosing us!

5 / 5 Share

May 7, 2020

I have been using the app for a long time and I needed it customized for my customers. I reached out and they customized it for me very quickly. I would recommend this app to anyone who wants to capitalize on preorders

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you! Hope the app will keep helping your business :)

5 / 5 Share

May 6, 2020

We are launching a product tomorrow and decided last minute to add a pre-order app because we know the product will sell out quickly. I had tried two other apps previously, but was not able to get the app working as quickly as I would have liked. After waiting a couple hours to hear back form their support, I became restless. Third time's the charm right? So I downloaded Pre-Order Manager. I still had a couple issues, but the game-changer was the customer service. Their in-app chat feature had me connected with a support agent within seconds and I not have the button fully functioning after less than an hour. NOTE: My store has a custom theme, so I needed additional help with the code. I was also able to get the button on our quickshop page which is unavailable with the other apps I tried. Thank you for for speedy, helpful guidance Eugenia :)

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It's our pleasure to keep clients satisfied :) Good luck to your business and thanks for choosing us!

5 / 5 Share

June 7, 2020

This App does what it says for the most part. Good to have for pre orders. Some quirks need work but the developer is working on it. They really do care.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for getting in touch. Extremely sorry that you've faced such difficulties and inconvenience. Please drop us a line at your convenience in order to discuss this situation, hope we will find a solution!

5 / 5 Share

May 5, 2020

A few things didn't work correctly with my theme but the customer service team was VERY responsive! Bravo!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! Your feedback is highly appreciated ;)

5 / 5 Share

May 5, 2020

Excellent support when I came up against a conflicting issue with another app. Everything up and running again very quickly. Highly recommend.

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much! We are always happy to help so don't hesitate to reach out :)

5 / 5 Share

May 4, 2020

The functionality is exactly as you'd expect it, which is to say works well. Where this app really shines is in its customer service. They reply quickly to any and every question you may have, and I could not be more pleased. I would definitely recommend the priority tier, it is well worth it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) We highly appreciate your feedback!

5 / 5 Share

May 4, 2020

UPDATED: the customer service team reached out to fix the problem promptly. BEWARE: this app clashes with Bold Subscriptions App, even if you delete it. I wish I knew this before installing this app, and I thought there was no risk with the free trial. Now I need to comb through the code to clean it up.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback!

5 / 5 Share

May 2, 2020

This pre-order app works very well and found it quite easy to install. Very happy with the support provided too

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! Feel free to contact us anytime, we are always ready to assist :)

5 / 5 Share

May 1, 2020

just setting this up but their customer service is great, helped get our button to look exactly like our typical shop now button.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! We really appreciate your feedback :)

5 / 5 Share

April 28, 2020

Great app and super helpful customer service, the team fixed a styling issue with my pre-order button in no-time, highly recommend! Thank you all!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

You are more than welcome and thank YOU for choosing us! Good luck to your business!

5 / 5 Share

April 28, 2020

Great pre-order app! Easy to add, good options with ability to customize and great support. Highly recommended

Store

Kypwell

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! Your feedback is highly appreciated :)

5 / 5 Share

April 28, 2020

Pretty nice. Good customer service and useful for when we sale out; I like the automated change to pre-order when you sell out.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! Hope you'll keep enjoying the app for a long long time :)

5 / 5 Share

April 26, 2020

Amazing customer service! Thank you, Artyom, for your kind help. The problem was resolved swiftly :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! we highly appreciate your feedback :)

5 / 5 Share

April 24, 2020

Great app so far, and equally importantly, a fantastic and helpful Customer Service team! Good work Alex and Eugenia!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to know that clients are satisfied!

5 / 5 Share

April 23, 2020

Get app and even better customer service. Quick response and thorough follow-through. I'm still learning how to use it, but I feel much more confident in being able to get it up and running.

Store

Bamblu

Using app

14 days

Total reviews

8

Average rating

4.8

Developer Reply

Thank you! We are always ready to assist so don't hesitate to reach out!

5 / 5 Share

April 23, 2020

Best Shopify Owners I will recommend the preorder app to everyone. Who’s want to build up the business to another level. 10 ⭐️ customer’s support special thanks to Alex and Artyom from SpurIT for the amazing Redcarpet customer service support treatment.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such kind words! Feedback like yours inspires us to grow and become even better!

5 / 5 Share

April 23, 2020

Changed recently to this app from another one and really liking the ease of it. Fast response from app team at install when had a query. Yes, it's a little more expensive than some others, but worth the extra cost, as very intuitive, auto puts out of stock items onto preorder and saving us a lot of time from manually checking items. So far so good. Recommend.

Store

Onske

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for choosing us! Please don't hesitate to recah out anytime, we are always ready to assist!

5 / 5 Share

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! Hope you will keep enjoying it!

5 / 5 Share

April 22, 2020

The app required a small fix. Thanks to excellent customer service the problem will be rectified and the app functionality improved. Be sure to grab a bundle of this developers apps to help funnel sales with up sells, as well as rewarding repeat customers.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! We've contacted you via email, I believe we'll find a solution :)