All reviews

Rating Breakdown

  • 5
    79% (431 ratings)
  • 4
    7% (36 ratings)
  • 3
    2% (9 ratings)
  • 2
    2% (13 ratings)
  • 1
    10% (56 ratings)

Reviews with Text

  • 99% (540)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2019

Great app, we are using this for pre-orders since a while now. Highly appreciated the customer service, fast and responsive.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

I like this very good to me:) Thank you so much and helping us to solve the iusse we meet. really working efficient and good at communicating

Using app

About 2 years

Total reviews

11

Average rating

4.2

5 / 5 Share

Nov. 13, 2018

Fab custom service! They didn't hesitate to help me fix some issues that other app developers would charge me to adjust.

Using app

About 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 12, 2018

They have great customer support allowing you to customize the app for different pages and products.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero. Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with. Try it!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

Their customer support is always prompt and they solved our issues very quickly. The app works great. We love the app.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Love this app! It is so helpful to figure out demand for your sold out products and notifying customers who are on your waiting list.

Store

Svala

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 29, 2018

This was the perfect solution to allow us to offer products for sale not regularly kept in stock. Customer service is fast and excellent.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2018

Really good app and amazing support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Excellent App and Support! I ran into a theme incompatibility and they fixed it with in hours!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

Awesome app, great customer service. Highly recommended

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 10, 2018

Great customer service once I encountered an issue with product variants at checkout. Issue was fixed in a timely manner and has been working properly.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2018

So far so good. We had 2 glitches trying to install initially on our site the first week with product variants, but their customer support fixed the issues right away. We are currently processing orders successfully as both a pre-order and back-order function for a variety of our mens grooming products!

Using app

29 days

Total reviews

4

Average rating

3.8

5 / 5 Share

June 5, 2018

We just installed a new theme for our Shopify store and the pre-order option was not showing up on products that were out of stock. Quick chat and 5 minutes later and everything was up and running. The chat support feature was super helpful and now our customers are able to view which styles are in stock. Very thankful to have this app up and running!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2018

I needed a way to do pre-orders for my website and came across this. The reviews were good so I decided to give it a try. The set up was relatively easy and when I had a problem, I contacted their Support Chat. Wait time was only a minute and Julia was able to figure out the issue very quickly. Was super impressed.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2018

Great app, Great support Team! I encountered an issue with the theme, and it was fixed in time and has been working properly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2018

Awesome APP for your Shopify store. Developer responses very quick and helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2018

Awesome program. Had some issues and the developers promptly fixed it.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2018

great app and very quick to respond

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2018

This app is awesome! It allows me to begin monetizing my pre order sales. I had a small snag having my “add to cart” button match my theme when I first installed the app, and customer service was ON IT within just a few hours with a quick fix. Really love this app and their friendly and quick customer relations!

Using app

About 22 hours

Total reviews

1

Average rating

5.0