All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

Feb. 24, 2020

solve problems quickly! We have been used this app for a year, it really solves our problems and will keep using.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Glad that you've found our app that useful :) Good luck to your business!

5 / 5 Share

Feb. 21, 2020

Excellent customer service - issue was dealt with in a very timely manner, even when I was only on the free plan!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) We are always glad to help, so don't hesitate to contact us anytime!

5 / 5 Share

Feb. 16, 2020

This has been an essential app for our store and any occasional issues are quickly dealt with, and all the support staff are friendly and helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you :) We are always happy to help, so feel free to contact us!

5 / 5 Share

Feb. 14, 2020

Five Star great customer service and great app to use. It helped my brand take it to a new level! Thank you

Store

Hayalie

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You are more than welcome and thanks for your feedback :)

5 / 5 Share

Feb. 14, 2020

I had a query requiring some design assistance, and Eugenia was amazing. Great customer service, prompt and extremely helpful. The customer service is what differentiates this app from the others. Recommended.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such kind words and thanks for choosing us!

5 / 5 Share

Feb. 12, 2020

I was in a bind because a lot of our products were running out of stock and were being shown as unavailable. I actually tried a few pre-order apps prior to giving Pre-Order Manager 2.0 a shot and you definitely get what you pay for. 1) very easy to set-up 2) visual customization for pre-order button passive and rollover states 3) worked flawlessly with our theme 4) I required a few customizations and the customer support team was magnificent. One area for future development improvement is that our store has a drawer/ajax cart, but the pre-order button does not yet have the functionality to trigger the drawer – had to settle for sending customers to the Cart Page.

Using app

10 days

Total reviews

12

Average rating

4.9

Developer Reply

Thanks! We really appreciate your feedback! Feel free to contact us in case of any difficulties, we are always glad to help!

5 / 5 Share

Feb. 11, 2020

The app is great and the support is second to none. We bumped into a few issues along the way and they modified their code for FREE because they saw a benefit to all their other clients. Great ethos and we'll remain loyal customers in future Shopify projects because of it.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback! We are happy to keep our clients satisfied :)

5 / 5 Share

Feb. 10, 2020

Great service and really, really fast support. Also a really kind dude. i will recommend it to other people!

Store

ETAVI

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you and good luck to your business!

5 / 5 Share

Feb. 9, 2020

This app has generated me tons of extra orders, and the setup was quite easy. I did have to ask for support, as it was not fully compatible with the pop-up cart of the theme in my shop, but the resolution came really fast. I also got some notification email customization as a bonus. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback :) Our Support team is always here to help so don't hesitate to reach out to us!

5 / 5 Share

Feb. 1, 2020

This is a great app and easy to use! Highly recommend it for adding pre-order products to your site.

Store

Wolf

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you :) Feel free to contact us in case of any difficulties!

5 / 5 Share

Jan. 30, 2020

Artyom was a huge help to our brand. We were having an issue where the pre-order button wasn't showing even though the settings were correct. Artyom took a look at our theme's code and fixed the problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Our Support team is always ready to help ;) Feel free to contact us in case of any difficulties!

5 / 5 Share

Jan. 30, 2020

The support for this app is great. I recently installed it, but it wasn't working on the Dutch version of my translated shop. I emailed them about this matter and they changed the coding on their end for FREE. This is how you get loyal customers. Now I can use the app in my English store as well as my Dutch store. Kudos!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate that!

5 / 5 Share

Jan. 22, 2020

We've been using this for over a year with great success! We had one issue and their support team resolved it quickly. We've very pleased with the back order and pre-order function!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, your feedback is highly appreciated :)

5 / 5 Share

Jan. 22, 2020

I love this app! The team provides fantastic support. They have gone above & beyond to support our site and always respond to me in a timely manner.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! It's a pleasure to keep our clients satisfied :)

5 / 5 Share

Jan. 21, 2020

This app has greatly helped automate our pre-order process. We use it mainly to adjust our PDP CTAs as well as tag Shopify orders so it will trigger an OOS email flow. Their team has been super helpful as well - emails are responded to quickly and they're able to accommodate customizations. Would recommend!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! We are always glad to help so don't hesitate to contact us in case of any issues!

5 / 5 Share

Jan. 21, 2020

Love this app! Superb support. Responded in a timely manner and they were able to customize the app to fit perfectly within my theme. Would definitely recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such kind words :)

5 / 5 Share

Jan. 14, 2020

What a useful app! It allows you to sell pre-order items, without getting your customers confused. Customer service is just amazing, always available and super helpful. Helped me install the widget, as well do some adjustments to match the new button to my theme. Thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Great support (everbody of them), quick response, very good app, easy to work with, - nothing more to tell :-)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2019

Amazing easy app for pre orders. It was convenient and I highly recommend it. They’re customer service is amazing they help right away and efficient.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need any assistance. We are here to help you any time.

5 / 5 Share

Dec. 20, 2019

Best customer service ever. They helped make the button work and look nice on my site. and it works!!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help