All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2019

I like this very good to me:) Thank you so much and helping us to solve the iusse we meet. really working efficient and good at communicating

Using app

Over 2 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Nov. 13, 2018

Fab custom service! They didn't hesitate to help me fix some issues that other app developers would charge me to adjust.

Using app

Over 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 12, 2018

They have great customer support allowing you to customize the app for different pages and products.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero. Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with. Try it!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Easy to use even with our very customised product page. Had it up and running in a few minutes and the design/admin features are great.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 22, 2018

I had a custom request and they were very helpful with showing me what capabilities are built into the current platform

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2018

Their customer support is always prompt and they solved our issues very quickly. The app works great. We love the app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

Simple to work with and configure, took just few minutes to setup pre-ordering.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2018

one of our very useful app so far!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Love this app! It is so helpful to figure out demand for your sold out products and notifying customers who are on your waiting list.

Store

Svala

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 5, 2018

Love the app and love the support!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2018

This was the perfect solution to allow us to offer products for sale not regularly kept in stock. Customer service is fast and excellent.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2018

Really good app and amazing support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Excellent App and Support! I ran into a theme incompatibility and they fixed it with in hours!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

Awesome app, great customer service. Highly recommended

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 11, 2018

We run a large motorcycle business in the UK and we were looking for a way to accept pre-orders on our Shopify platform, we installed what we considered to be the top 5 pre-order apps and after some considerable real-world testing found this one to be the most powerful and stable solution. As with all apps occasionally you can have minor issues depending on what template you are using and we'd chosen quite a function-rich one, we had one issue and I have to say the support from Spur-IT was nothing short of amazing, they responded instantly and fixed the issue with 1 working day. I highly recommend this app and its developers.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2018

App works really well, easy to use. Customer support is exceptional, they have live chat support and really quick email support. I'd recommend this to anyone.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2018

Great customer service once I encountered an issue with product variants at checkout. Issue was fixed in a timely manner and has been working properly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2018

So far so good. We had 2 glitches trying to install initially on our site the first week with product variants, but their customer support fixed the issues right away. We are currently processing orders successfully as both a pre-order and back-order function for a variety of our mens grooming products!

Using app

About 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

June 5, 2018

We just installed a new theme for our Shopify store and the pre-order option was not showing up on products that were out of stock. Quick chat and 5 minutes later and everything was up and running. The chat support feature was super helpful and now our customers are able to view which styles are in stock. Very thankful to have this app up and running!!

Using app

About 1 year

Total reviews

1

Average rating

5.0