All reviews

Rating Breakdown

  • 5
    82% (877 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 30, 2020

used this app for presales. this app is great and its helped me out with special orders and determines supply and demand. thank you for the online chat help as well

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your feedback! Good luck to your business :)

4 / 5 Share

Dec. 29, 2019

Would be better if there was a verification and notification before upgrading from free to paid when setting up the app. Good thing the support team was very responsive and helpful to correct my issue.

Using app

24 days

Total reviews

2

Average rating

4.5

Developer Reply

Many thanks for the review! Don't hesitate to contact us if you need any help

4 / 5 Share

Feb. 18, 2019

Good app. Definitely helped us to keep sales even when we out of stock. It might not work well with not basic themes but custom configuration is available.

Using app

Almost 5 years

Total reviews

5

Average rating

4.8

4 / 5 Share

April 26, 2018

Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2018

You should have an option to pay a deposit for non stock pre order items and pay the balance when the item is ready to ship.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 18, 2017

At first, we had a bit of trouble getting the app to work. Support was extremely helpful and worked on fixing all of the issues with our theme. So far, it's working great, especially during the busy holiday season!

Using app

3 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Oct. 28, 2017

The app in general is easy to use and nice, but what I'm definitely missing is the point of the pre-order, which for me is, to be able to set the own capture date of the payment (for example, not before the item is able to be shipped). I'm using it with shopify now and there is only 7 days to capture the payment, otherwise it will be expired. Everything else is very good.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 10, 2017

We have experienced several bugs implementing this app. However, their customer support is top notch and have gotten our bugs fixed very quickly. If it had not been for their customer support being so quick and to respond and fix these problems we would have gone to another app. Now that the bugs are worked out I highly recommend this app not just for functionality, but for their support as well.

Using app

7 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 15, 2017

Great app! Highly recommended. Love it.

Using app

Over 1 year

Total reviews

9

Average rating

4.6

4 / 5 Share

Aug. 28, 2017

I used the online support and got excellent help and guidance from Alexander. Quick and painless. Truly great support team and the app is awesome.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2017

I just started using the app, however, the team has been very helpful in getting it set up. I can not say if this will help me get any more orders or not. But the set-up of the app is very thoughtful and helpful.

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 17, 2017

Incredibly easy to use, and allows us to do what we need!

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 22, 2017

This is a great application with excellent customer support. Installation was not 100% straight forward but the developers were incredibly responsive with getting us running. We look forward to the ability to see all pre-order enabled items in a list.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 27, 2017

Amazing customer service! I was having some problems with integrating it properly on my site, but they were extremely responsive and went in and fixed everything for me - and very quickly! It was great. The app itself is also very useful, but there are some things that could be better: The things that could be improved - the pre-order button should just automatically adopt the same style as your add to cart button. You can customize it manually, but it's still not quite the same. - there should be a way to bulk edit the tooltip (description) for your pre-order button. I use it to say when the items are going to ship. I have hundreds of products and at any one time over 100 can be out of stock. Right now, I have to search for each product manually (by title) and go in to edit this info. Very time consuming! Especially since I am pulling it from a spreadsheet, which would ideally just be uploaded.

Using app

3 months

Total reviews

5

Average rating

4.4

4 / 5 Share

Feb. 7, 2017

After some initial work with the developers, this app now works great with our Theme - and was instrumental in our migration away from Magento by allowing us to process back-orders and pre-orders for items that are not currently in stock.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 14, 2016

I'm giving 4/5 stars as I haven't really seen the results yet of installing a pre-order app on my site. I just want to say that the customer support is absolutely fantastic! Philip has been friendly, prompt and informative! Excellent! He helped us install the app to our store - and even customised based on our store design. Thank you!

Using app

7 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 6, 2016

Great App! Its a useful feature.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 23, 2016

Very nice app, looking forward to the end result s

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 16, 2020

This app is really solid. Easy to use, straight forward and does the job it needs to. The only functionality I would love to see added is the ability to block other products from entering the cart once a Pre-Order item is in (as to avoid splitting shipments).

Using app

Over 5 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Oct. 13, 2016

This app has made it easy to integrate a pre-order button into our website. You can customize the style of the button and set order amounts and dates easily. It's really easy to use and I would definitely recommend.

Using app

Over 2 years

Total reviews

1

Average rating

4.0