All reviews

Rating Breakdown

  • 5
    82% (880 ratings)
  • 4
    7% (70 ratings)
  • 3
    1% (15 ratings)
  • 2
    2% (26 ratings)
  • 1
    7% (75 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2024

I've been using Amai Preorder Manager for 4 years now and the app is improving year after year rolling out new features. You can set customs settings at sku level, pre-order info are display at the cart, checkout and in the order confermation email. The support is great. Quick at replying and fixing any issue. It's worthy the fee! No doubt.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Excellent Support & Features

Using app

Almost 8 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 19, 2024

Great customer service! They will resolve any issue you have. Highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

I have got really good support from their team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

This App is worth every penny. It's really easy to use and does its job perfectly. The support team are amazing and extremely fast, responsive and helpful. Thank you Amai for the great App and service!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.

Using app

Over 7 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 7, 2023

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great customer service, solved an issue within my theme in just a few hours.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Thank you for fast problem solving. Communication was easy an all problems have been fixed.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Best customer service ever!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Customer service is really helpful. Fixed the issues I had promptly.

Store

HARU

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 18, 2023

amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

The app works correctly. Excellent experience with support, they solved the problem in a short time.

Using app

Over 2 years

Total reviews

5

Average rating

5.0