All reviews

Rating Breakdown

  • 5
    82% (877 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2023

This app is great! My theme is very customer and none of the pre order apps are compatible with it but Amai has the best customer service and was able to configure my theme to work with the am very very quickly and it was up and running in no time. They answer pretty well immediately. Thanks Charlie and Rash for all your help!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

App works great. Does many functions that keeps customers informed in the metafields that cannot be done with any other app. Customer support is very responsive as well. We tried them a year ago and had some issues but they seem to have resolved them and the app works great now.

Using app

Over 7 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 7, 2023

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great customer service, solved an issue within my theme in just a few hours.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Thank you for fast problem solving. Communication was easy an all problems have been fixed.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

Best customer service ever!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Customer service is really helpful. Fixed the issues I had promptly.

Store

HARU

Using app

Almost 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 18, 2023

amazing app & service! had a small issue with plugin integration with one of my pre-existing apps, but Jasper was quick to respond and give me a solution. A+

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

We are amazed by this app! The level of customer service provided is truly exceptional - the response time is impressively swift. The array of features they provide appears to be virtually boundless, and we are excited to continue uncovering its potential. Our experience thus far has been nothing short of remarkable!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2023

The app works correctly. Excellent experience with support, they solved the problem in a short time.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2023

Hello, I just install the app, and works really well. I had some issues setting things up, and customer service, they help me with everything, they were sending me emails after, asking if everything was working. Really happy so far.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2023

This app has provided fantastic functionality to our webstore and their customer support team has been consistently responsive and helpful.

Store

Good Get

Using app

6 months

5 / 5 Share

June 28, 2023

Great functionality, has helped us with pre-orders and, waitlist and coming soon messaging. Excellent, fast, and helpful support whenever needed. Recommended!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app! Customer service is very quick and friendly! I will use it again when and if the need arises.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 12, 2023

They provide excellent customer service! The app is easy to use. I would recommend you use this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0