All reviews

Rating Breakdown

  • 5
    82% (878 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

Nov. 6, 2017

great support - they were easy to contact and fixed the issue fast

Store

Fixy 3

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2017

Great app with quick customer support. Definitely recommend.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2017

The support which we received after downloading the app is what made us keep it on. They have a live chat which is available 24/7 so that they can assist you and help you get set up in a couple of minutes as opposed to going back and forth with emails.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2017

The Pre-order app works great for us, as a growing business we dont always have stock on hand, so this app helps us manage our stock levels while still getting sales with pre-ordering. Any issues we have had, the tech team have been great in working out the problem and fixing it quickly for us. Highly recommend!!! www.doggytopia.com.au

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2017

Amazing / Lighting quick service!

Store

Luvele

Using app

4 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Oct. 28, 2017

The app in general is easy to use and nice, but what I'm definitely missing is the point of the pre-order, which for me is, to be able to set the own capture date of the payment (for example, not before the item is able to be shipped). I'm using it with shopify now and there is only 7 days to capture the payment, otherwise it will be expired. Everything else is very good.

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 26, 2017

I just downloaded this app 5 mins ago. It's really easy to work!! I had a quick question and I need a fast answer and using there online chat service I was able to get help with one of their app developers immediately! love the customer service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

Brilliant App w/ Phenomenal Support! Latest Updates are amazing. Over the top support at lightning speed via Chat!! By far the most amazing support I've ever experienced here especially with a Free App. They were more than friendly & quick to respond with our only issue when upgrading theme. Resolving before our theme developer even answered the same email. Highly recommend this app and company

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 18, 2017

This app works perfectly. Support is fast and reliable. A must-have app!

Store

Ohlolly

Using app

Almost 3 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 15, 2017

Asides from a display thing with a ribbon explaining the button/functionality, the app works great. It requires a proper installation from Spur-IT, which will be performed in a timely manner and the rest is history. You can make it as functional as you need, creating tags for platform and inventory management sorting. The pool of pre-orders will also be stored at an app level, so you will always have a backup just in case. Support has been always on point, attending inquiries and issues promptly. Would definitely recommend this app.

Using app

5 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 10, 2017

We have experienced several bugs implementing this app. However, their customer support is top notch and have gotten our bugs fixed very quickly. If it had not been for their customer support being so quick and to respond and fix these problems we would have gone to another app. Now that the bugs are worked out I highly recommend this app not just for functionality, but for their support as well.

Using app

7 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 10, 2017

Awesome app and customer service!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

We cannot operate without Pre-Order functionality available for our store. What made this app our choice is the support above all else. The developers support is second to none. Online when you need them - advice freely given. The only Pre-Order app we will recommend.

Store

Falksa

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2017

Great app and even greater customer service. We needed a bit of change on our theme, as the variant shipping dates didn't work properly - the team sorted it out instantly. Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2017

Great app and great customer service! Anytime I have a question they get back to you right away! I use this on 3 different websites, it works very well!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2017

Excellent customer care and developer help, had the button customised for me in minutes!

Using app

About 1 month

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 2, 2017

Easy to set up the app specific settings and their support team was incredibly responsive getting the app installed and then remedying the few issues I found during testing. Great team to work with and the product does what you want it to.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2017

Good customer service, very helpful

Using app

About 2 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Sept. 27, 2017

Love this app and the support (especially for those of us who are new to tech) has been awesome. Thank Pre Order Manager

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2017

Easy to plug in, and AMAZING support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0