Amai PreOrder Manager + Notify

This app does not work corerctly and made us have serious problems, so pelase read carefully. And each time you contact the support, they say it is not their fault, it is due to the cache. But even when you clear the cache the problem is still here. Don't install it, you'll get into many troubles. First : the worse problem we had with this app is that we fixed limits for per-orders (according to the stock we were about to receive) BUT the app didn't blocked the orders after the limits were reached. So we sold 711 items that we won't receive! You can imagine the problem of contacting and refunding 711 customers and the bad image of our company that it gives to the customers! Other problem : the message that appear above the button "pre-order" changes very randomly. So, in may 2020, our customers could see that we will deliver our pre-ordered goods in january 2020 ! Because it showed the previous message. And even if you clear your cache, it does not change but the support tells you that if you browse on "incognito tab" you can see the changes... but who browse in incognito tab actually??. Another problem : if you need an export of your pre-orders (for exemple to identify the 711 customers to who you've sold unexisting goods because of this app), then it does not work. The export keeps loading and loading but you get nothing except an error message. And when you contact the support they say "there is no issue, it works on our computers" but the problem is that it does not work on their customer's computer... I've even read another review with the same problem. In short : run away from this app, you'll save time and money and will avoid deluding your customers and you'll avoid losing credibility.

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

The search function doesn't work. So you have to scroll thru all your products or use the filter button to filter by collection. Customer service has no clue what they are doing. They keep asking irrelevant and odd questions. I was told in order to help me they need to know which app and I had to send the name with all the symbols and spaces. What does that mean??? Going to delete it and choose another app. Additionally I received emails from other customers complaining! One store wasn't receiving full payment which is even more disturbing. NO THANKS.

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

- to expensive - devs would like to force you today hourly rates - many conflicts with other apps - overall: crap Best, stilform.com Team

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

They keep charging us after we cancelled our membership. We let them know 2(!) times, and they still didn't cancel the subscription (there is no way to stop the subscription in the app). When asking for a refund, they only offered discounts in one of their other apps. Terrible customer service.

Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

Doesn't work I installed the tapp I followed the instructions on how to enable the app i enabled it for a product, checked inventory etc. and still my website just shows the "Add To Card" button My stock is 0, inventory 0, all enabled to show this pre-order button, but it didnt work.

ZERO stars. I Installed the app, decided it wasn't for me, and now I can't create any new listings because "add to cart" is gone. Preorder does not show up either, but even after uninstalling the app I can't get the "add to cart" button to show up.

this app caused an infinite loading icon on mobile when my customers checked on proceed to chekout - i have lsot $$$$ because of this app. Shopify should test these apps befre allowing them on shops.

Be very careful about installing this app. It directly edits your theme files and injects an older version of jQuery. It can break your site entirely without warning.

Would give it 0 stars if i could, horrible app, even worse customer support. Could not get it to work on our theme. Customer service response took 24 hours. The "fix" that the customer support person did broke our site and made loading products take 30+ seconds. Disappointed with this app and service.

The app will start charging after 5 products, despite us having used it for years. There was no notification about the change in plan details, and now it's $300/year ($25/month). As a result, we have no choice but to switch to a better app available.