Amai PreOrder Manager + Notify

March 29, 2020

The search function doesn't work. So you have to scroll thru all your products or use the filter button to filter by collection. Customer service has no clue what they are doing. They keep asking irrelevant and odd questions. I was told in order to help me they need to know which app and I had to send the name with all the symbols and spaces. What does that mean??? Going to delete it and choose another app. Additionally I received emails from other customers complaining! One store wasn't receiving full payment which is even more disturbing. NO THANKS.

Jan. 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

April 6, 2020

- to expensive - devs would like to force you today hourly rates - many conflicts with other apps - overall: crap Best, stilform.com Team

Dec. 11, 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Nov. 29, 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

Aug. 31, 2019

They keep charging us after we cancelled our membership. We let them know 2(!) times, and they still didn't cancel the subscription (there is no way to stop the subscription in the app). When asking for a refund, they only offered discounts in one of their other apps. Terrible customer service.

Feb. 3, 2020

Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.

July 1, 2019

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

Jan. 7, 2019

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

Oct. 24, 2018

Doesn't work I installed the tapp I followed the instructions on how to enable the app i enabled it for a product, checked inventory etc. and still my website just shows the "Add To Card" button My stock is 0, inventory 0, all enabled to show this pre-order button, but it didnt work.

Feb. 23, 2018

ZERO stars. I Installed the app, decided it wasn't for me, and now I can't create any new listings because "add to cart" is gone. Preorder does not show up either, but even after uninstalling the app I can't get the "add to cart" button to show up.

Aug. 25, 2017

this app caused an infinite loading icon on mobile when my customers checked on proceed to chekout - i have lsot $$$$ because of this app. Shopify should test these apps befre allowing them on shops.

April 4, 2017

Be very careful about installing this app. It directly edits your theme files and injects an older version of jQuery. It can break your site entirely without warning.

Feb. 28, 2017

Would give it 0 stars if i could, horrible app, even worse customer support. Could not get it to work on our theme. Customer service response took 24 hours. The "fix" that the customer support person did broke our site and made loading products take 30+ seconds. Disappointed with this app and service.

June 2, 2016

This app is horrible. It cost us tons of sales because it threw a pre order message on every product randomly after being configured properly. Your app sucks, and so does your support. IT IS BRUTAL!!! This app was working fine for a week or two, and then one day it started showing “some of the items you ordered are special order. Continue?” message to EVERY CUSTOMER, on EVERY PRODUCT, costing us over 10K in sales. We only found out because a customer called us and asked when a regularly stocked item would be in stock. I can’t risk the drop in sales from an app not functioning properly. Only gave it one star because you have to.

Sept. 26, 2024

The app will start charging after 5 products, despite us having used it for years. There was no notification about the change in plan details, and now it's $300/year ($25/month). As a result, we have no choice but to switch to a better app available.