Amai PreOrder Manager + Notify

Aug. 8, 2020

Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.

July 13, 2020

Customer service is very slow, and app intermittently keeps on failing on our specific products and store.

June 30, 2020

I tried this application and I want to say that it is not suitable for a store that sells relevant goods, since it prescribes the same tags for the product. Moreover, I could not uninstall the application, according to the instructions, since it is not complete. I contacted the support service. They work very slowly. And they reported that they uninstalled the program, but that was not so. Hence the conclusion: your business can suffer greatly if you try to use this program. Do not risk it.

June 26, 2020

Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way

June 18, 2020

I installed it to test the feature. Just tested for 10 minutes. Maximum charges were charged. I have not consented.Is it a suspicious app?

June 16, 2020

WORST APP EVER, DONT EVER INSTALL, IT WILL DAMAGE YOUR PAGE CODE!! DO NOT INSTALL, WORST APP EVER, PLEASE SHOPIFY DELETE THIS APP!

June 9, 2020

I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.

May 20, 2020

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the normal "add-to-cart" button is still in their cache. So the app only works if the customer hasn't viewed any other products first, which is a fairly common thing. Spur-it only offers one solution which is, and I'm not joking here, "Just let your customers know to clear their cache" Yea, sure, let me just tell each customer to clear their cache before looking at a preorder item. Heck, the main reason for having a preorder Button is that customers don't read jack & squat, and need to be informed at the point of purchase, so this bug undermines the entire purpose of the app. It needs to be fixed before I can recommend this app to anyone because customers get REAL angry if they buy something and it doesn't show up when they expect it (which will happen if the button doesn't switch to a pre-order button and they assume it's just being added to their cart.) The customer service team was responsive and listened to my complaint and says they plan to address this eventually, but until the app itself is fixed, I cannot endorse it. I hope one day to return and switch this to a 5 star review.

May 17, 2020

I only have this on 1 product and I was charged. I will be deleting this app, I was just trying to see how it would work for 1 subscription product.

May 10, 2020

This app does not work corerctly and made us have serious problems, so pelase read carefully. And each time you contact the support, they say it is not their fault, it is due to the cache. But even when you clear the cache the problem is still here. Don't install it, you'll get into many troubles. First : the worse problem we had with this app is that we fixed limits for per-orders (according to the stock we were about to receive) BUT the app didn't blocked the orders after the limits were reached. So we sold 711 items that we won't receive! You can imagine the problem of contacting and refunding 711 customers and the bad image of our company that it gives to the customers! Other problem : the message that appear above the button "pre-order" changes very randomly. So, in may 2020, our customers could see that we will deliver our pre-ordered goods in january 2020 ! Because it showed the previous message. And even if you clear your cache, it does not change but the support tells you that if you browse on "incognito tab" you can see the changes... but who browse in incognito tab actually??. Another problem : if you need an export of your pre-orders (for exemple to identify the 711 customers to who you've sold unexisting goods because of this app), then it does not work. The export keeps loading and loading but you get nothing except an error message. And when you contact the support they say "there is no issue, it works on our computers" but the problem is that it does not work on their customer's computer... I've even read another review with the same problem. In short : run away from this app, you'll save time and money and will avoid deluding your customers and you'll avoid losing credibility.

May 5, 2020

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

March 30, 2022

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

March 31, 2020

Broke our theme when we uninstall it... Been hours checking how to fix it. Guess wht they make this strange uninstalling process..

March 29, 2020

The search function doesn't work. So you have to scroll thru all your products or use the filter button to filter by collection. Customer service has no clue what they are doing. They keep asking irrelevant and odd questions. I was told in order to help me they need to know which app and I had to send the name with all the symbols and spaces. What does that mean??? Going to delete it and choose another app. Additionally I received emails from other customers complaining! One store wasn't receiving full payment which is even more disturbing. NO THANKS.

Jan. 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

April 6, 2020

- to expensive - devs would like to force you today hourly rates - many conflicts with other apps - overall: crap Best, stilform.com Team

Jan. 15, 2020

Made my Add To Cart button dissapear and load after 5 seconds. The effect stayed even after uninstalling and had to be removed by editing the code.

Dec. 11, 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Nov. 29, 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...