Amai PreOrder Manager + Notify for Shopify

Amai PreOrder Manager + Notify

Sell more with Pre-Orders, Back-In-Stock Alerts & More.
Rating
4.2
Feedback
484
Reviews
Chart
#2,373
Shopify

All reviews

1 / 5 Share
April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Store Using app Total reviews Average rating
Be Good To People 1 day 2 3.0
Developer Reply

Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance :)

1 / 5 Share
March 30, 2022

Do not install! Worst experience with an app since years! Now their support even messed up our live theme. It looks like the relaunch of that app is a complete fail. Settings are messed up (e.g. T&C showing up even though not activated), we get a popup about limitation even though this is disabled. All in all a very disappointing situation. Now losing money with this app since 6 days. Support seems to be overloaded... maybe this reads somebody from the management finally?

Store Using app Total reviews Average rating
nuffinz About 1 year 5 4.2
Developer Reply

Sorry that you've faced difficulties. Feel free to reach out to us in case of any issues, we are always ready to assist!

1 / 5 Share
Jan. 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

Store Using app Total reviews Average rating
ALOHAS Almost 3 years 14 3.9
Developer Reply

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

1 / 5 Share
April 6, 2020

- to expensive - devs would like to force you today hourly rates - many conflicts with other apps - overall: crap Best, stilform.com Team

Store Using app Total reviews Average rating
stilform GmbH 3 months 7 4.4
Developer Reply

Thanks! We are happy to be useful :) Feel free to reach out to us in case of any difficulties!

1 / 5 Share
Dec. 11, 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Store Using app Total reviews Average rating
Guf 4 days 4 3.0
Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

1 / 5 Share
Nov. 29, 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

Store Using app Total reviews Average rating
3D Printing Canada 2 months 6 4.3
Developer Reply

We're sorry to hear that you've faced difficulties using our app and would like to find a solution, Please respond to our e-mail or contact us via live chat, so we could assist you asap. Looking forward to your reply!

1 / 5 Share
Aug. 31, 2019

They keep charging us after we cancelled our membership. We let them know 2(!) times, and they still didn't cancel the subscription (there is no way to stop the subscription in the app). When asking for a refund, they only offered discounts in one of their other apps. Terrible customer service.

Store Using app Total reviews Average rating
Happy Wifey About 2 years 5 3.4
Developer Reply

We're very sorry to hear that you've run into an issue using our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify it immediately.

1 / 5 Share
Feb. 3, 2020

Update: After the SputIT team requested access to our Shopify store to update their app, the app started showing many items in our store as sold out that had plenty of stock, including items that had never been set up for pre-order. The developer took no responsibility and suggested that we ask all customers to clear their cache in order to solve the problem.

Store Using app Total reviews Average rating
Dissent Pins Over 2 years 16 4.5
Developer Reply

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

1 / 5 Share
July 1, 2019

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

Store Using app Total reviews Average rating
Frances Valentine 4 months 3 2.3
Developer Reply

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you. Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.

1 / 5 Share
Jan. 7, 2019

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

Store Using app Total reviews Average rating
PCKT Vapor 16 days 2 3.0
1 / 5 Share
Oct. 24, 2018

Doesn't work I installed the tapp I followed the instructions on how to enable the app i enabled it for a product, checked inventory etc. and still my website just shows the "Add To Card" button My stock is 0, inventory 0, all enabled to show this pre-order button, but it didnt work.

Store Using app Total reviews Average rating
1 / 5 Share
Feb. 23, 2018

ZERO stars. I Installed the app, decided it wasn't for me, and now I can't create any new listings because "add to cart" is gone. Preorder does not show up either, but even after uninstalling the app I can't get the "add to cart" button to show up.

Store Using app Total reviews Average rating
Baby Bear Outfitters 30 minutes 2 3.0
1 / 5 Share
Aug. 25, 2017

this app caused an infinite loading icon on mobile when my customers checked on proceed to chekout - i have lsot $$$$ because of this app. Shopify should test these apps befre allowing them on shops.

Store Using app Total reviews Average rating
The Travel Bra 2 Over 1 year 6 3.3
1 / 5 Share
April 4, 2017

Be very careful about installing this app. It directly edits your theme files and injects an older version of jQuery. It can break your site entirely without warning.

Store Using app Total reviews Average rating
John Elliott Co 37 minutes 3 3.7
1 / 5 Share
Feb. 28, 2017

Would give it 0 stars if i could, horrible app, even worse customer support. Could not get it to work on our theme. Customer service response took 24 hours. The "fix" that the customer support person did broke our site and made loading products take 30+ seconds. Disappointed with this app and service.

Store Using app Total reviews Average rating
Slinkysofatable 2 days 2 3.0
1 / 5 Share
Sept. 26, 2024

The app will start charging after 5 products, despite us having used it for years. There was no notification about the change in plan details, and now it's $300/year ($25/month). As a result, we have no choice but to switch to a better app available.

Store Using app Total reviews Average rating
Falconsekido Almost 9 years 3 3.7
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