All reviews

Rating Breakdown

  • 5
    82% (877 ratings)
  • 4
    7% (71 ratings)
  • 3
    1% (15 ratings)
  • 2
    3% (27 ratings)
  • 1
    7% (73 ratings)
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5 / 5 Share

May 9, 2023

Great app. Really easy to set up and use. Support team are really helpful and fast at responding to any questions.

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2023

The features of the application are useful. It is especially helpful for non-engineers like me. In addition, when I made a mistake, the support team was very helpful and quick to resolve the issue.

Store

LOWKEY

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2023

Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!

Using app

About 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 20, 2023

The app is simple to use and understand, with lots of options to customize the preorder experience. Tech support is also very responsive when needed as well.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Great app, I have been using it for over 1 year now. It helped us launch all our new products as a pre-sale :-D

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

April 19, 2023

I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately. Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.

Using app

Over 5 years

Total reviews

6

Average rating

3.3

Developer Reply

Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.

5 / 5 Share

March 1, 2023

The app is one of the best pre-order apps I've ever tried. You can literally customize and set up everything as you wish. And the support team is great! They helped me customize the app to fit the design of my website and within 1 day my request was complete. Great app, definitely recommended.

Store

Slidely

Using app

4 months

Total reviews

7

Average rating

4.9

Developer Reply

Thank you and good luck to your business :)

5 / 5 Share

March 1, 2023

GREAT APP FOR PRE-ORDER, NOTIFYING AND COMING SOON! WITH AMAZING CUSTOMER SERVICE! I 100% RECOMMEND IT

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

5 / 5 Share

Feb. 28, 2023

Great functionality, and frequent updates which make the app even more robust. I always receive prompt responses to all of my inquiries.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words as well as choosing us!

5 / 5 Share

Feb. 15, 2023

Great support from the team, quick responses and resolutions. Set up assistance and bug handling all handled professionally. They are always pushing the app's limits by adding new functionality, which is increasingly important for us.

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Feb. 7, 2023

I asked for help since the Add to cart button would not get deactivated for sizes out of stock (using Dawn) and they helped us fixing that. We use this app for pretty much half of our products and it works really well! Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for using our app, feel free to reach out if you require assistance !

5 / 5 Share

Feb. 7, 2023

The app is easy and effective on it's use. 5 out of 5 stars for the app. The customer service on on a whole next level. I installed the app over 12 months ago and was subscribed for monthly fee automatically (the plan I subscribed for was free). I immediately got refunded for 12 full months after sending a request for reimbursement. 10 out of 5 stars for the customer service. Will use this app for all webshops. I just became a loyal customer.

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much ! It's our pleasure to have assisted you accordingly. Keep loving our app :)

5 / 5 Share

Jan. 17, 2023

A great professional & easy to use upgrade for any seller. It may be a bit pricey but the customer service is top notch so it's worth it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for the great review, customer satisfaction is our priority :)

5 / 5 Share

Jan. 13, 2023

The app was very easy to use and the videos were very helpful in setting up. The customer service was extremely helpful and quick to respond and take care of issues!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, we appreciate your kind feedback ! Feel free to contact us anytime if you need assistance again :)

5 / 5 Share

Dec. 15, 2022

Great support and seamless functionality. It fits our company's needs perfectly for the purpose of a limited pre-order for an exclusive product. Thanks to their team for helping us onboard the app quickly.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind feedback ! It certainly encourages us to do better. It definitely will motivate our team to do better.

5 / 5 Share

Dec. 14, 2022

Really awesome app! Great way to still have cashflow when your items are not stocked yet. Support team is also super helpful. I don't have any preorders currently but will definitely add this app again when I do.

Using app

About 2 years

Total reviews

17

Average rating

5.0

Developer Reply

Thank you and good luck to your business :)

5 / 5 Share

Dec. 9, 2022

Stellar customer service provided by Charie, she's very attentive and quick to response. At first, the pre-order button didn't work but the team was able to fix the issue. I would highly recommend using this app.

Store

ÁINE

Using app

20 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)

5 / 5 Share

Nov. 29, 2022

The app works great. I had some issues installing it on Cyber Monday when we ran out of products and needed it to work fast. I had an issue installing it and sent in a help request. They responded in 15 minutes! They got it working and then optimized the loading time over the next 24 hours to provide a better experience for my customers. Great product, better service!

Using app

11 months

Total reviews

13

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

5 / 5 Share

Nov. 28, 2022

I needed assistance during the initial install and the support team was able to fix the issue with in an hour after 2am in the morning my time!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again, anytime!

5 / 5 Share

Nov. 24, 2022

Extremely quick customer service team, helped resolved my issue within 1 hour of first reaching out. Highlighy recommend

Store

Nēmah

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words as well as choosing us!:)